Elder Care Record

California › Santa Cruz County › Watsonville

Watsonville Nursing Center

535 Auto Center Drive, Watsonville, CA 95076

CCN 055240 · For-profit, limited liability company · 87 certified beds · chain Cambridge Healthcare Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Watsonville Nursing Center, in Watsonville, California, is certified for 87 beds under for-profit, limited liability company ownership and belongs to the Cambridge Healthcare Services chain.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 3, staffing 4 and quality measures 4.

Inspectors recorded 42 health deficiencies across the three most recent survey cycles (10, 17, 15 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 48.3 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $44K.

Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 27.1%.

42health deficiencies, 3 survey cycles1 at actual harm or worse
$44Kfines listed by CMS1 penalty in period
4.0nurse hours per resident per daystate median 4.2
93%occupancy (residents ÷ beds)81 residents a day

Compared with county, state and nation

MeasureThis facilitySanta Cruz Co. medianCalifornia medianUS average
Overall star rating3433.0
Health citations, 3 cycles42424428.7
Citations per 100 beds48.339.051.126.8
Total nurse hours per resident day4.04.04.23.9
RN hours per resident day0.40.60.50.7
Nursing staff turnover27.1%46.2%36.4%45.8%
Fines listed$44,488$0$0—

County and state figures are medians across facilities (7 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 217
Cycle 315

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jan 2026, 19 Aug 2024.

Severity mix: G ×1 D ×25 E ×11 F ×2 B ×1 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Jan 2026F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey1 Feb 2026
9 Jan 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey1 Feb 2026
9 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Feb 2026
9 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey1 Feb 2026
9 Jan 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey1 Feb 2026
9 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey1 Feb 2026
9 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey1 Feb 2026
9 Jan 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey1 Feb 2026
9 Jan 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey1 Feb 2026
9 Jan 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard surveyNo revisit needed
19 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey10 Sep 2024
19 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey10 Sep 2024
19 Aug 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Sep 2024
19 Aug 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey10 Sep 2024
19 Aug 2024F0880Provide and implement an infection prevention and control program.EStandard survey10 Sep 2024
19 Aug 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey10 Sep 2024
19 Aug 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey10 Sep 2024
19 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Sep 2024
19 Aug 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey10 Sep 2024
19 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Sep 2024
19 Aug 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey10 Sep 2024
19 Aug 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard survey10 Sep 2024
19 Aug 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey10 Sep 2024
19 Aug 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey10 Sep 2024
19 Aug 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey10 Sep 2024
19 Aug 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey10 Sep 2024
19 Aug 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.CStandard survey10 Sep 2024
22 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation19 Sep 2023
6 May 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey3 Jun 2022
6 May 2022F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey3 Jun 2022
6 May 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey3 Jun 2022
6 May 2022F0908Keep all essential equipment working safely.EStandard survey3 Jun 2022
6 May 2022F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey3 Jun 2022
6 May 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey3 Jun 2022
6 May 2022F0687Provide appropriate foot care.DStandard survey3 Jun 2022
6 May 2022F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey3 Jun 2022
6 May 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey3 Jun 2022
6 May 2022F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey3 Jun 2022
6 May 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey3 Jun 2022
6 May 2022F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey3 Jun 2022
6 May 2022F0881Implement a program that monitors antibiotic use.DStandard survey3 Jun 2022
6 May 2022F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.CStandard survey3 Jun 2022

Penalties

DateTypeAmountDetail
22 Aug 2023Fine$44,488

Staffing

Total nursing3.97 h
Nurse aides2.51 h
LPN1.07 h
RN0.39 h
Weekend total3.75 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 27.1%, RNs 50.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.2%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.4%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.7%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.6%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Cf Watsonville East Llc. Chain: Cambridge Healthcare Services (32 facilities).

OrganisationRole in the CMS recordInterestSince
Crescent Facilities Operations LLC5% or greater direct ownership interest100%12/19/2006
Bering Properties LLC5% or greater indirect ownership interest6%02/01/2007
Jenmax Enterprises LLC5% or greater indirect ownership interest23%02/01/2007
Jk-Csh Jv LLC5% or greater indirect ownership interest12%11/01/2006
Manhattan Five Partners LLC5% or greater indirect ownership interest7%11/01/2006
Win Win Enterprises, LLC5% or greater indirect ownership interest35%02/01/2007
Bh AllianceIndirect ownership interestNOT APPLICABLE11/01/2006
Cambridge Healthcare Services LLCOperational/managerial controlNOT APPLICABLE04/01/2014
535 Auto Center LLCAdp of the snfNOT APPLICABLE12/15/2006
Cambridge Healthcare Services LLCAdp of the snfNOT APPLICABLE11/11/2025
Jenmax Enterprises LLCAdp of the snfNOT APPLICABLE12/15/2006
Jk-Csh Jv LLCAdp of the snfNOT APPLICABLE12/15/2006
Win Win Enterprises, LLCAdp of the snfNOT APPLICABLE12/15/2006

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Santa Cruz County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Pacific Coast ManorCapitola995532727.3—2 Apr 2025
Watsonville Post Acute CenterWatsonville955443536.8$8K29 Aug 2025
Driftwood Healthcare Center - Santa CruzSanta Cruz924345155.4—12 Dec 2025
Manresa Healthcare CenterWatsonville594432339.0—18 Nov 2025
Redwood Grove Post AcuteSanta Cruz1443344229.2—8 Jun 2026
Santa Cruz Post AcuteSanta Cruz1492138355.7$162K11 May 2026

All 7 facilities in Santa Cruz County

Questions and answers

How many deficiencies has Watsonville Nursing Center been cited for?

42 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Watsonville Nursing Center been fined?

Yes. CMS lists fines totalling $44K in the period covered.

How does staffing at Watsonville Nursing Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Watsonville Nursing Center?

It is part of the Cambridge Healthcare Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Crescent Facilities Operations LLC, Bering Properties LLC and Jenmax Enterprises LLC. Individual owners and managers are not listed on this site.

When was Watsonville Nursing Center last inspected?

The most recent survey or investigation in the CMS record is dated 9 Jan 2026; the most recent standard health survey was 9 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.