California › Santa Cruz County › Capitola
Pacific Coast Manor
1935 Wharf Road, Capitola, CA 95010
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pacific Coast Manor, in Capitola, California, is certified for 99 beds under for-profit, limited liability company ownership and belongs to the Covenant Care chain.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (2, 16, 9 by cycle, most recent first), none at the actual-harm level. That is 27.3 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.4 hours per resident per day (1.2 RN), close to the California median of 4.2; nursing staff turnover is 49.6%.
Compared with county, state and nation
| Measure | This facility | Santa Cruz Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 27 | 42 | 44 | 28.7 |
| Citations per 100 beds | 27.3 | 39.0 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.4 | 4.0 | 4.2 | 3.9 |
| RN hours per resident day | 1.2 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 49.6% | 46.2% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Feb 2025, 16 Jun 2023.
Severity mix: D ×25 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Apr 2025 |
| 20 Feb 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 12 Mar 2025 |
| 20 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 Mar 2025 |
| 2 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 2 Aug 2024 |
| 1 Aug 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Complaint investigation | 2 Aug 2024 |
| 9 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 31 May 2024 |
| 13 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 8 Jan 2024 |
| 11 Sep 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 26 Sep 2023 |
| 16 Jun 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 3 Jul 2023 |
| 16 Jun 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 13 Jul 2023 |
| 16 Jun 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 29 Jun 2023 |
| 16 Jun 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 3 Jul 2023 |
| 16 Jun 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 29 Jun 2023 |
| 16 Jun 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Jun 2023 |
| 16 Jun 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 30 Jun 2023 |
| 16 Jun 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 14 Jul 2023 |
| 16 Jun 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 6 Jul 2023 |
| 16 Jun 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Jul 2023 |
| 16 Jun 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 29 Jun 2023 |
| 16 Jun 2023 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 30 Jun 2023 |
| 5 Dec 2019 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 31 Dec 2019 |
| 5 Dec 2019 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 31 Dec 2019 |
| 5 Dec 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 31 Dec 2019 |
| 5 Dec 2019 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 31 Dec 2019 |
| 5 Dec 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Dec 2019 |
| 5 Dec 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 31 Dec 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 49.6%, RNs 63.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.1% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.7% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.7% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Covenant Care Capitola, Llc. Chain: Covenant Care (12 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Covenant Care California, LLC | 5% or greater direct ownership interest | 100% | 06/01/2004 |
| Centre Capital Investors V, LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (B), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (Q), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Centre Covenant Purchaser (S), LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2008 |
| Centre V Secondary Fund, L.P. | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Covenant Care, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Covenant Holdco, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| Covenant Subco, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/17/2008 |
| State Treasurer of Mich Custodian of Public School Empl Rtmnt Systems | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/19/2008 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Cruz County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Watsonville Post Acute Center | Watsonville | 95 | 5 | 4 | 4 | 35 | 36.8 | $8K | 29 Aug 2025 |
| Driftwood Healthcare Center - Santa Cruz | Santa Cruz | 92 | 4 | 3 | 4 | 51 | 55.4 | — | 12 Dec 2025 |
| Manresa Healthcare Center | Watsonville | 59 | 4 | 4 | 3 | 23 | 39.0 | — | 18 Nov 2025 |
| Redwood Grove Post Acute | Santa Cruz | 144 | 3 | 3 | 4 | 42 | 29.2 | — | 8 Jun 2026 |
| Watsonville Nursing Center | Watsonville | 87 | 3 | 3 | 4 | 42 | 48.3 | $44K | 9 Jan 2026 |
| Santa Cruz Post Acute | Santa Cruz | 149 | 2 | 1 | 3 | 83 | 55.7 | $162K | 11 May 2026 |
All 7 facilities in Santa Cruz County
Questions and answers
How many deficiencies has Pacific Coast Manor been cited for?
27 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Pacific Coast Manor been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Pacific Coast Manor compare?
Reported total nurse staffing is 4.4 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Pacific Coast Manor?
It is part of the Covenant Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Covenant Care California, LLC, Centre Capital Investors V, LP and Centre Covenant Purchaser (B), LLC. Individual owners and managers are not listed on this site.
When was Pacific Coast Manor last inspected?
The most recent survey or investigation in the CMS record is dated 2 Apr 2025; the most recent standard health survey was 20 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.