California › Santa Cruz County › Santa Cruz
Santa Cruz Post Acute
1115 Capitola Road, Santa Cruz, CA 95062
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 149 beds, Santa Cruz Post Acute serves Santa Cruz in Santa Cruz County, California and has taken Medicare and Medicaid residents since 1972.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 83 health deficiencies across the three most recent survey cycles (28, 27, 28 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 55.7 per 100 beds, about the same as the state median of 51.1.
CMS lists 3 penalties in the period covered: fines totalling $162K.
Reported nurse staffing is 3.9 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 46.7%.
83health deficiencies, 3 survey cycles4 at actual harm or worse
$162Kfines listed by CMS3 penalties in period
3.9nurse hours per resident per daystate median 4.2
96%occupancy (residents ÷ beds)144 residents a day
Compared with county, state and nation
| Measure | This facility | Santa Cruz Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 83 | 42 | 44 | 28.7 |
| Citations per 100 beds | 55.7 | 39.0 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.0 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 46.7% | 46.2% | 36.4% | 45.8% |
| Fines listed | $161,912 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Mar 2025, 12 May 2023.
Severity mix: G ×4 D ×49 E ×29 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 May 2026 |
| 11 Mar 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 19 Mar 2026 |
| 26 Feb 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 11 Mar 2026 |
| 26 Feb 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Mar 2026 |
| 26 Feb 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 13 Mar 2026 |
| 26 Nov 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 1 Dec 2025 |
| 14 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 24 Nov 2025 |
| 6 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 25 Nov 2025 |
| 8 Jul 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 18 Jul 2025 |
| 3 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 24 Mar 2025 |
| 3 Mar 2025 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Standard survey | 24 Mar 2025 |
| 26 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 10 Jan 2025 |
| 26 Dec 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 12 Jan 2025 |
| 9 Dec 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 27 Dec 2024 |
| 23 Oct 2024 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | E | Complaint investigation | 9 Nov 2024 |
| 23 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Nov 2024 |
| 6 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 11 Aug 2024 |
| 6 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Aug 2024 |
| 2 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 11 Aug 2024 |
| 2 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Aug 2024 |
| 31 Jul 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 11 Aug 2024 |
| 31 Jul 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Aug 2024 |
| 31 Jul 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 11 Aug 2024 |
| 5 Jul 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | E | Complaint investigation | 19 Jul 2024 |
| 25 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 8 Jul 2024 |
| 19 Jun 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Complaint investigation | 8 Jul 2024 |
| 18 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 8 Jul 2024 |
| 18 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 8 Jul 2024 |
| 7 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 21 Mar 2024 |
| 12 Jan 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 8 Feb 2024 |
| 12 Jan 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 8 Feb 2024 |
| 12 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 8 Feb 2024 |
| 30 Nov 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Complaint investigation | 28 Dec 2023 |
| 30 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Dec 2023 |
| 30 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Dec 2023 |
| 30 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 28 Dec 2023 |
| 30 Nov 2023 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 28 Dec 2023 |
| 30 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Dec 2023 |
| 13 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Oct 2023 |
| 12 May 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 7 Jun 2023 |
| 12 May 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 12 Jun 2023 |
| 12 May 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 7 Jun 2023 |
| 12 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 9 Jun 2023 |
| 12 May 2023 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 7 Jun 2023 |
| 12 May 2023 | F0642 | Ensure a qualified health professional conducts resident assessments. | D | Standard survey | 7 Jun 2023 |
| 12 May 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 9 Jun 2023 |
| 12 May 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 7 Jun 2023 |
| 12 May 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 Jun 2023 |
| 12 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 8 Jun 2023 |
| 12 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Jun 2023 |
| 24 Jan 2020 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Feb 2020 |
| 24 Jan 2020 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 20 Feb 2020 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 6 Nov 2025 | Fine | $84,363 | |
| 3 Mar 2025 | Fine | $26,719 | |
| 7 Mar 2024 | Fine | $50,830 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 46.7%, RNs 50.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.3% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.3% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Santa Cruzidence Opco, Llc. Chain: Pacs Group (274 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Cruz County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Pacific Coast Manor | Capitola | 99 | 5 | 5 | 3 | 27 | 27.3 | — | 2 Apr 2025 |
| Watsonville Post Acute Center | Watsonville | 95 | 5 | 4 | 4 | 35 | 36.8 | $8K | 29 Aug 2025 |
| Driftwood Healthcare Center - Santa Cruz | Santa Cruz | 92 | 4 | 3 | 4 | 51 | 55.4 | — | 12 Dec 2025 |
| Manresa Healthcare Center | Watsonville | 59 | 4 | 4 | 3 | 23 | 39.0 | — | 18 Nov 2025 |
| Redwood Grove Post Acute | Santa Cruz | 144 | 3 | 3 | 4 | 42 | 29.2 | — | 8 Jun 2026 |
| Watsonville Nursing Center | Watsonville | 87 | 3 | 3 | 4 | 42 | 48.3 | $44K | 9 Jan 2026 |
All 7 facilities in Santa Cruz County
Questions and answers
How many deficiencies has Santa Cruz Post Acute been cited for?
83 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Santa Cruz Post Acute been fined?
Yes. CMS lists fines totalling $162K in the period covered.
How does staffing at Santa Cruz Post Acute compare?
Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Santa Cruz Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Santa Cruz Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 11 May 2026; the most recent standard health survey was 3 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.