Driftwood Healthcare Center - Santa CruzCMS ratings, inspections and fines
- Address
- 675 24th Avenue, Santa Cruz, CA 95062
- CCN
- 055109
- Ownership type
- For-profit, limited liability company
- Certified beds
- 92
- Chain
- Mariner Health Care
- Residents per day
- 85
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Driftwood Healthcare Center - Santa Cruz an overall rating of 4 of 5 stars. The last standard survey was on 12 Dec 2025. The latest survey cycle has 7 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Santa Cruz County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 7 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 12 Dec 2025 | 7 | 14 |
| Cycle 2 | 24 Jun 2024 | 26 | 14 |
| Cycle 3 | No date | 18 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Dec 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 9 Jan 2026 |
| 12 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 9 Jan 2026 |
| 12 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 9 Jan 2026 |
| 12 Dec 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 9 Jan 2026 |
| 12 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 Jan 2026 |
| 12 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Jan 2026 |
| 22 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Sep 2025 |
Survey cycle 2: 26 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 31 Oct 2024 |
| 24 Jun 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 17 Jul 2024 |
| 24 Jun 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 17 Jul 2024 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 27 Mar 2024 |
| 4 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 13 Mar 2024 |
| 18 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | Complaint investigation | 30 Jan 2024 |
| 9 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Oct 2023 |
| 6 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Oct 2023 |
| 19 Aug 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Sep 2022 |
| 19 Aug 2022 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 12 Sep 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 3.98 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.68 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 0.63 | 1.20 | |
| Nurse aides | 2.67 | 2.65 | |
| All nurse staff, weekends | 3.73 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 46.2%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.1% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.5% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.8% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Driftwood Santa Cruz Operating Company LP
- Chain
- Mariner Health Care (17 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Capital Funding LLC | 5% or greater direct ownership interest | 1 Jun 2015 | |
| GC Operating Company LLC | 5% or greater direct ownership interest | 99% | 6 Dec 2011 |
| Grancare LLC | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| Mariner Health Care, Inc. | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| MHC Holding Company | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| MHC West Holding Company | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| National Senior Care, Inc. | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| Driftwood Santa Cruz Holding Company GP LLC | General partnership interest | 27 Aug 2014 | |
| GC Operating Company LLC | Limited partnership interest | 27 Aug 2014 |
The site shows organisations only. It does not show the names of persons.
Other homes in Santa Cruz County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Santa Cruz Post Acute | Santa Cruz | 2 of 5 | 28 | $161,912 | 3 Mar 2025 | |
| Pacific Coast Manor | Capitola | 5 of 5 | 2 | $0 | 20 Feb 2025 | |
| Redwood Grove Post Acute | Santa Cruz | 3 of 5 | 6 | $0 | 6 Feb 2025 | |
| Watsonville Nursing Center | Watsonville | 3 of 5 | 10 | $44,488 | 9 Jan 2026 | |
| Watsonville Post Acute Center | Watsonville | 5 of 5 | 6 | $8,018 | 29 Aug 2025 | |
| Manresa Healthcare Center | Watsonville | 4 of 5 | 5 | $0 | 18 Nov 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Driftwood Healthcare Center - Santa Cruz (CCN 055109). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/driftwood-healthcare-center-santa-cruz-santa-cruz-ca-055109/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Driftwood Healthcare Center - Santa Cruz last inspected?
- The latest inspection with a citation in the CMS record was on 12 Dec 2025. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 24 Jun 2024.
- Who operates Driftwood Healthcare Center - Santa Cruz?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Mariner Health Care. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Driftwood Healthcare Center - Santa Cruz a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.