West Hills Health & RehabilitationCMS ratings, inspections and fines
- Address
- 5701 SW Multnomah Blvd, Portland, OR 97219
- CCN
- 385112
- Ownership type
- For-profit, partnership
- Certified beds
- 180
- Chain
- The Goodman Group
- Residents per day
- 95
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives West Hills Health & Rehabilitation an overall rating of 4 of 5 stars. The last standard survey was on 25 Apr 2025. The latest survey cycle has 3 health citations. The median for nursing homes in Oregon is 9. CMS lists 1 fine of $12,659 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Multnomah County median | Oregon median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 5 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 33 homes in the county, 128 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Oregon median |
|---|---|---|---|
| Cycle 1 (latest) | 25 Apr 2025 | 3 | 9 |
| Cycle 2 | 18 Dec 2023 | 18 | 11 |
| Cycle 3 | No date | 5 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Apr 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 14 Jun 2025 |
| 25 Apr 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Jun 2025 |
| 25 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Jun 2025 |
Survey cycle 2: 18 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 11 Dec 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 27 Jan 2025 |
| 11 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 27 Jan 2025 |
| 18 Dec 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 6 Feb 2024 |
| 18 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Feb 2024 |
| 18 Dec 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 6 Feb 2024 |
| 18 Dec 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 6 Feb 2024 |
| 18 Dec 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 14 Jun 2023 |
| 18 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Feb 2024 |
| 18 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Feb 2024 |
Survey cycle 3: 5 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 28 Jun 2024 |
| 9 May 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Complaint investigation | 28 Jun 2024 |
| 9 May 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 28 Jun 2024 |
| 5 Aug 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 4 Sep 2019 |
| 5 Aug 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Sep 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 18 Dec 2023 | Fine | $12,659 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Oregon median | Oregon average (CMS) |
|---|---|---|---|
| All nurse staff | 5.03 | 5.00 | 5.03 |
| Registered nurses (RN) | 0.60 | 0.60 | 0.72 |
| Licensed practical nurses (LPN) | 1.14 | 0.91 | |
| Nurse aides | 3.30 | 3.40 | |
| All nurse staff, weekends | 4.39 | 4.40 | 4.51 |
- Nurse staff turnover in a year
- 41.5%
- Nurse staff turnover, Oregon median
- 45.9%
- RN turnover in a year
- 42.9%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.4% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.9% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.9% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, partnership
- Legal business name
- West Hills Convalescent Center Limited Partnership
- Chain
- The Goodman Group (9 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| The Goodman Group Properties LLC | 5% or greater direct ownership interest | 1 Jan 2007 | |
| Werner Ventures Limited Partnership | 5% or greater direct ownership interest | 1 Jan 1994 | |
| West Hills Convalescent Center Limited Partnership | 5% or greater direct ownership interest | 4 Apr 1990 | |
| John B Goodman Enterprises Inc | General partnership interest | 4 Apr 1990 | |
| The Goodman Group Properties LLC | Limited partnership interest | 1 Jan 2007 | |
| Werner Ventures Limited Partnership | Limited partnership interest | 1 Jan 1994 |
The site shows organisations only. It does not show the names of persons.
Other homes in Multnomah County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Marquis Vermont Hills | Portland | 5 of 5 | 1 | $0 | 22 May 2026 | |
| Robison Jewish Health Center | Portland | 2 of 5 | 12 | $48,520 | 22 Sep 2025 | |
| Avamere Crestview of Portland | Portland | 4 of 5 | 9 | $0 | 13 Feb 2026 | |
| Mirabella Portland | Portland | 5 of 5 | 3 | $0 | 27 Mar 2026 | |
| The Creston Health & Rehabilitation | Portland | 1 of 5 | 11 | $122,699 | 27 Feb 2026 | |
| Reedwood Post Acute | Portland | 5 of 5 | 0 | $0 | 26 Jun 2025 | |
| Holladay Park Plaza | Portland | 5 of 5 | 3 | $0 | 5 Sep 2025 | |
| Laurelhurst Post Acute & Rehabilitation | Portland | 2 of 5 | 10 | $33,319 | 14 Mar 2025 | |
| Belmont Care and Rehabilitation | Portland | 1 of 5 | 16 | $0 | 28 Feb 2025 | |
| Mt. Tabor Health & Rehabilitation | Portland | 2 of 5 | 14 | $0 | 6 Jun 2025 | |
| Providence Child Center | Portland | 5 of 5 | 0 | $13,286 | 8 Sep 2025 | |
| Fernhill Rehabilitation and Care | Portland | 2 of 5 | 13 | $8,278 | 8 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of West Hills Health & Rehabilitation (CCN 385112). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/west-hills-health-rehabilitation-portland-or-385112/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was West Hills Health & Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 25 Apr 2025. It was a standard survey. It gave 3 citations. The standard survey before the last one was on 18 Dec 2023.
- Who operates West Hills Health & Rehabilitation?
- The CMS record gives the ownership type as for-profit, partnership. CMS lists the home in the chain The Goodman Group. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is West Hills Health & Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Oregon as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.