Virginia › Tazewell County › Bluefield
Westwood Center
20 Westwood Medical Park, Bluefield, VA 24605
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westwood Center is a For-profit, corporation nursing home in Bluefield, Virginia, certified for 60 beds and caring for about 52 residents a day.
CMS gives it 1 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 1, staffing 1 and quality measures 1.
Inspectors recorded 46 health deficiencies across the three most recent survey cycles (18, 20, 8 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 76.7 per 100 beds, more than the state median of 34.5.
CMS lists 3 penalties in the period covered: fines totalling $160K.
Reported nurse staffing is 3.8 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 61.7%.
Compared with county, state and nation
| Measure | This facility | Tazewell Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 46 | 21 | 32 | 28.7 |
| Citations per 100 beds | 76.7 | 29.2 | 34.5 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.8 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 61.7% | 61.7% | 48.3% | 45.8% |
| Fines listed | $159,612 | $78,553 | $0 | — |
County and state figures are medians across facilities (3 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Aug 2024, 20 Mar 2023.
Severity mix: J ×2 K ×1 G ×3 D ×34 E ×5 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 24 Jan 2025 |
| 21 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Standard survey | 19 Dec 2024 |
| 21 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 13 Nov 2024 |
| 21 Aug 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 13 Nov 2024 |
| 21 Aug 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 19 Dec 2024 |
| 21 Aug 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 13 Nov 2024 |
| 21 Aug 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 20 Dec 2024 |
| 21 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 13 Nov 2024 |
| 17 Oct 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 15 Sep 2023 |
| 20 Mar 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | E | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0635 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 May 2023 |
| 20 Mar 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 30 May 2023 |
| 20 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 30 May 2023 |
| 20 Mar 2023 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 May 2023 |
| 20 Mar 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Standard survey | 12 May 2023 |
| 20 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 May 2023 |
| 20 May 2021 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Jul 2021 |
| 20 May 2021 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 14 Jul 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 27 Feb 2025 | Fine | $12,698 | |
| 21 Aug 2024 | Fine | $133,517 | |
| 17 Oct 2023 | Fine | $13,397 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 61.7%, RNs 88.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 27.6% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.5% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 28.9% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.6% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.3% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Westwood Medical Park Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Va Holdings LLC | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Operations LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/01/2011 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Operations LLC | Adp of the snf | NOT APPLICABLE | 01/30/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Tazewell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Clinch Valley Medical Center | Richlands | 24 | 5 | 5 | 4 | 7 | 29.2 | — | 25 Mar 2026 |
| Heritage Hall Tazewell | Tazewell | 180 | 2 | 3 | 1 | 21 | 11.7 | $79K | 12 Jun 2025 |
All 3 facilities in Tazewell County
Questions and answers
How many deficiencies has Westwood Center been cited for?
46 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Westwood Center been fined?
Yes. CMS lists fines totalling $160K in the period covered.
How does staffing at Westwood Center compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Westwood Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Va Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Westwood Center last inspected?
The most recent survey or investigation in the CMS record is dated 27 Feb 2025; the most recent standard health survey was 21 Aug 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.