Virginia › Tazewell County › Tazewell
Heritage Hall Tazewell
282 Ben Bolt Avenue, Tazewell, VA 24651
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Heritage Hall Tazewell is a For-profit, limited liability company nursing home in Tazewell, Virginia, certified for 180 beds and caring for about 157 residents a day.
CMS gives it 2 of 5 stars overall, below the Virginia median of 3; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (10, 6, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 11.7 per 100 beds, fewer than the state median of 34.5.
CMS lists 1 penalty in the period covered: fines totalling $79K.
Reported nurse staffing is 2.9 hours per resident per day (0.3 RN), close to the Virginia median of 3.4; nursing staff turnover is 39.1%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Tazewell Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 21 | 32 | 28.7 |
| Citations per 100 beds | 11.7 | 29.2 | 34.5 | 26.8 |
| Total nurse hours per resident day | 2.9 | 3.8 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 39.1% | 61.7% | 48.3% | 45.8% |
| Fines listed | $78,553 | $78,553 | $0 | — |
County and state figures are medians across facilities (3 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Mar 2024, 26 May 2022.
Severity mix: K ×1 D ×18 E ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 15 Jul 2025 |
| 12 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Jul 2025 |
| 12 Jun 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 15 Jul 2025 |
| 12 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 15 Jul 2025 |
| 8 Mar 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 30 Apr 2024 |
| 8 Mar 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 30 Apr 2024 |
| 8 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 30 Apr 2024 |
| 8 Mar 2024 | F0732 | Post nurse staffing information every day. | B | Standard survey | 30 Apr 2024 |
| 6 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 29 Mar 2024 |
| 6 Feb 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 29 Mar 2024 |
| 6 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 29 Mar 2024 |
| 26 May 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 2 Aug 2022 |
| 26 May 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 2 Aug 2022 |
| 12 Sep 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Oct 2019 |
| 12 Sep 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 25 Oct 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 12 Jun 2025 | Fine | $78,553 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 39.1%, RNs 42.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.9% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.3% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.8% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.3% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Tazewell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Clinch Valley Medical Center | Richlands | 24 | 5 | 5 | 4 | 7 | 29.2 | — | 25 Mar 2026 |
| Westwood Center | Bluefield | 60 | 1 | 1 | 1 | 46 | 76.7 | $160K | 27 Feb 2025 |
All 3 facilities in Tazewell County
Questions and answers
How many deficiencies has Heritage Hall Tazewell been cited for?
21 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Heritage Hall Tazewell been fined?
Yes. CMS lists fines totalling $79K in the period covered.
How does staffing at Heritage Hall Tazewell compare?
Reported total nurse staffing is 2.9 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Heritage Hall Tazewell?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Heritage Hall Tazewell last inspected?
The most recent survey or investigation in the CMS record is dated 12 Jun 2025; the most recent standard health survey was 8 Mar 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.