Ohio › Lake County › Willoughby
Willoughby Post Acute
37603 Euclid Ave, Willoughby, OH 44094
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 157 beds, Willoughby Post Acute serves Willoughby in Lake County, Ohio and has taken Medicare and Medicaid residents since 1974.
CMS gives it 4 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (7, 8, 6 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 13.4 per 100 beds, fewer than the state median of 33.3.
CMS lists 1 penalty in the period covered: fines totalling $40K.
Reported nurse staffing is 3.0 hours per resident per day (0.5 RN), close to the Ohio median of 3.6; nursing staff turnover is 43.9%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Lake Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 32 | 27 | 28.7 |
| Citations per 100 beds | 13.4 | 23.8 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.4 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 43.9% | 57.5% | 48.5% | 45.8% |
| Fines listed | $39,840 | $0 | $0 | — |
County and state figures are medians across facilities (14 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Aug 2023, 21 Nov 2019.
Severity mix: G ×2 D ×16 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 1 May 2026 |
| 22 Oct 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 31 Oct 2025 |
| 5 Aug 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 29 Aug 2025 |
| 5 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Aug 2025 |
| 5 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 29 Aug 2025 |
| 5 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 29 Aug 2025 |
| 20 Nov 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 29 Nov 2024 |
| 20 Nov 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 29 Nov 2024 |
| 20 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Nov 2024 |
| 20 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 29 Nov 2024 |
| 20 Nov 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 29 Nov 2024 |
| 16 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 20 Sep 2024 |
| 7 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 16 Sep 2024 |
| 3 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 6 Jul 2023 |
| 21 Nov 2019 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 10 Dec 2019 |
| 4 Oct 2018 | F0555 | Honor the resident's right to choose his or her attending physician. | D | Standard survey | 27 Nov 2018 |
| 4 Oct 2018 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 27 Nov 2018 |
| 4 Oct 2018 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 27 Nov 2018 |
| 4 Oct 2018 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 27 Nov 2018 |
| 4 Oct 2018 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 27 Nov 2018 |
| 4 Oct 2018 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 27 Nov 2018 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 22 Oct 2025 | Fine | $39,840 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 43.9%, RNs 15.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.2% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.0% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.2% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Willoughby Snf Healthcare, Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| 37603 Euclid Ave Oh Owner LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2024 |
| SNF Oh Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2024 |
| Well Integra Master Jv LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2024 |
| Well Pm Holdco Jv LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2024 |
| Pacs Group, Inc. | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Pacs Holdings, LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Providence Group Nh, LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Welltower Inc | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Welltower Op, LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lake County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concord Ridge Health and Rehabilitation | Mentor | 88 | 5 | 5 | 2 | 16 | 18.2 | — | 15 Aug 2024 |
| Concord Village Skilled Nursing & Rehabilitation | Concord | 72 | 5 | 5 | 1 | 12 | 16.7 | — | 22 May 2024 |
| Homestead II | Painesville | 46 | 5 | 4 | 2 | 5 | 10.9 | — | 5 Sep 2025 |
| Mentor Ridge Health and Rehabilitation | Mentor | 99 | 5 | 5 | 2 | 5 | 5.1 | — | 19 Feb 2026 |
| Ohio Living Breckenridge Village | Willoughby | 72 | 4 | 4 | 4 | 5 | 6.9 | — | 25 Nov 2025 |
| Heritage Healthcare of Painesville | Painesville | 78 | 3 | 3 | 1 | 24 | 30.8 | — | 18 Sep 2024 |
| Madison Health Care | Madison | 125 | 3 | 2 | 2 | 37 | 29.6 | $110K | 25 Jun 2026 |
| Mentor Hills Post Acute | Mentor | 147 | 3 | 3 | 2 | 35 | 23.8 | — | 5 Jun 2025 |
All 14 facilities in Lake County
Questions and answers
How many deficiencies has Willoughby Post Acute been cited for?
21 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Willoughby Post Acute been fined?
Yes. CMS lists fines totalling $40K in the period covered.
How does staffing at Willoughby Post Acute compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Willoughby Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include 37603 Euclid Ave Oh Owner LLC, SNF Oh Holdco LLC and Well Integra Master Jv LLC. Individual owners and managers are not listed on this site.
When was Willoughby Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 23 Apr 2026; the most recent standard health survey was 3 Aug 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.