Ohio › Lake County › Mentor
Mentor Hills Post Acute
8200 Mentor Hills Drive, Mentor, OH 44060
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Mentor Hills Post Acute, in Mentor, Ohio, is certified for 147 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.
CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 35 health deficiencies across the three most recent survey cycles (3, 13, 19 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 23.8 per 100 beds, fewer than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Ohio median of 3.6; nursing staff turnover is 62.1%.
Compared with county, state and nation
| Measure | This facility | Lake Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 35 | 32 | 27 | 28.7 |
| Citations per 100 beds | 23.8 | 23.8 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.4 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 62.1% | 57.5% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (14 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Feb 2025, 19 Sep 2022.
Severity mix: G ×1 D ×22 E ×3 F ×6 C ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Jun 2025 | F0774 | Help the resident with transportation to and from laboratory services outside of the facility. | D | Complaint investigation | 13 Jun 2025 |
| 13 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 12 Mar 2025 |
| 13 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 Mar 2025 |
| 13 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C | Standard survey | 26 Feb 2025 |
| 23 Dec 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 30 Dec 2024 |
| 25 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 6 Aug 2024 |
| 25 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Aug 2024 |
| 25 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 6 Aug 2024 |
| 19 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Oct 2022 |
| 19 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Oct 2022 |
| 13 Sep 2019 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 10 Dec 2019 |
| 13 Sep 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 Dec 2019 |
| 13 Sep 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Nov 2019 |
| 13 Sep 2019 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C | Standard survey | 7 Dec 2019 |
| 13 Sep 2019 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Standard survey | 7 Dec 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 62.1%, RNs 60.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.3% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.9% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.3% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Mentor Snf Healthcare Llc. Chain: Pacs Group (274 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Providence Group Nh, LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2024 |
| Providence Administrative Consulting Services Inc | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| SNF Oh Holdco LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Well Integra Master Jv LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Well Pm Holdco Jv LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Welltower Inc | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
| Welltower Op, LLC | Adp of the snf | NOT APPLICABLE | 12/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lake County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concord Ridge Health and Rehabilitation | Mentor | 88 | 5 | 5 | 2 | 16 | 18.2 | — | 15 Aug 2024 |
| Concord Village Skilled Nursing & Rehabilitation | Concord | 72 | 5 | 5 | 1 | 12 | 16.7 | — | 22 May 2024 |
| Homestead II | Painesville | 46 | 5 | 4 | 2 | 5 | 10.9 | — | 5 Sep 2025 |
| Mentor Ridge Health and Rehabilitation | Mentor | 99 | 5 | 5 | 2 | 5 | 5.1 | — | 19 Feb 2026 |
| Ohio Living Breckenridge Village | Willoughby | 72 | 4 | 4 | 4 | 5 | 6.9 | — | 25 Nov 2025 |
| Willoughby Post Acute | Willoughby | 157 | 4 | 3 | 2 | 21 | 13.4 | $40K | 23 Apr 2026 |
| Heritage Healthcare of Painesville | Painesville | 78 | 3 | 3 | 1 | 24 | 30.8 | — | 18 Sep 2024 |
| Madison Health Care | Madison | 125 | 3 | 2 | 2 | 37 | 29.6 | $110K | 25 Jun 2026 |
All 14 facilities in Lake County
Questions and answers
How many deficiencies has Mentor Hills Post Acute been cited for?
35 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Mentor Hills Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Mentor Hills Post Acute compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Mentor Hills Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Providence Group Nh, LLC. Individual owners and managers are not listed on this site.
When was Mentor Hills Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 5 Jun 2025; the most recent standard health survey was 13 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.