Ohio › Lake County › Mentor
Carecore At Mentor
8881 Schaefer St, Mentor, OH 44060
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Carecore At Mentor, in Mentor, Ohio, is certified for 124 beds under for-profit, limited liability company ownership and belongs to the Carecore Health chain.
CMS gives it 1 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (12, 8, 12 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 25.8 per 100 beds, fewer than the state median of 33.3.
CMS lists 2 penalties in the period covered: fines totalling $35K and 1 payment denial.
Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the Ohio median of 3.6; nursing staff turnover is 72.2%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Lake Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 32 | 32 | 27 | 28.7 |
| Citations per 100 beds | 25.8 | 23.8 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.4 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 72.2% | 57.5% | 48.5% | 45.8% |
| Fines listed | $35,457 | $0 | $0 | — |
County and state figures are medians across facilities (14 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Jul 2024, 1 Apr 2022.
Severity mix: G ×6 D ×14 E ×6 F ×5 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Feb 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 6 Mar 2026 |
| 10 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 19 Dec 2025 |
| 10 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 19 Dec 2025 |
| 10 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Dec 2025 |
| 10 Dec 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 19 Dec 2025 |
| 11 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 25 Aug 2024 |
| 11 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 25 Aug 2024 |
| 10 May 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 4 Jun 2024 |
| 10 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | G | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 26 Jun 2024 |
| 19 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 4 Jun 2024 |
| 19 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 4 Jun 2024 |
| 3 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 9 Feb 2024 |
| 1 Apr 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 28 Apr 2022 |
| 1 Apr 2022 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | C | Standard survey | 28 Apr 2022 |
| 7 Mar 2019 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 22 Apr 2019 |
| 7 Mar 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 22 Apr 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Apr 2024 | Payment denial | — | 41 days |
| 19 Apr 2024 | Fine | $35,457 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 72.2%, RNs 69.2%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.6% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.3% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.5% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.0% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Western Reserve Healthcare Co Llc. Chain: Carecore Health (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Western Reserve Healthcare Co LLC | 5% or greater direct ownership interest | 100% | 01/01/2023 |
| Carecore Health LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| Carecore Health LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Fasten Halberstam LLP | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Mentor Way Real Estate Partnership | Adp of the snf | NOT APPLICABLE | 05/21/1993 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lake County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Concord Ridge Health and Rehabilitation | Mentor | 88 | 5 | 5 | 2 | 16 | 18.2 | — | 15 Aug 2024 |
| Concord Village Skilled Nursing & Rehabilitation | Concord | 72 | 5 | 5 | 1 | 12 | 16.7 | — | 22 May 2024 |
| Homestead II | Painesville | 46 | 5 | 4 | 2 | 5 | 10.9 | — | 5 Sep 2025 |
| Mentor Ridge Health and Rehabilitation | Mentor | 99 | 5 | 5 | 2 | 5 | 5.1 | — | 19 Feb 2026 |
| Ohio Living Breckenridge Village | Willoughby | 72 | 4 | 4 | 4 | 5 | 6.9 | — | 25 Nov 2025 |
| Willoughby Post Acute | Willoughby | 157 | 4 | 3 | 2 | 21 | 13.4 | $40K | 23 Apr 2026 |
| Heritage Healthcare of Painesville | Painesville | 78 | 3 | 3 | 1 | 24 | 30.8 | — | 18 Sep 2024 |
| Madison Health Care | Madison | 125 | 3 | 2 | 2 | 37 | 29.6 | $110K | 25 Jun 2026 |
All 14 facilities in Lake County
Questions and answers
How many deficiencies has Carecore At Mentor been cited for?
32 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Carecore At Mentor been fined?
Yes. CMS lists fines totalling $35K in the period covered, plus 1 payment denial.
How does staffing at Carecore At Mentor compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Carecore At Mentor?
It is part of the Carecore Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Western Reserve Healthcare Co LLC and Carecore Health LLC. Individual owners and managers are not listed on this site.
When was Carecore At Mentor last inspected?
The most recent survey or investigation in the CMS record is dated 5 Feb 2026; the most recent standard health survey was 11 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.