Elder Care Record

Connecticut › Capitol County › Tolland

Woodlake At Tolland

26 Shenipsit Lake Road, Tolland, CT 06084

CCN 075382 · For-profit, limited liability company · 130 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Woodlake At Tolland, in Tolland, Connecticut, is certified for 130 beds under for-profit, limited liability company ownership.

CMS gives it 3 of 5 stars overall, equal to the Connecticut median; the health inspection rating is 3, staffing 3 and quality measures 4.

Inspectors recorded 50 health deficiencies across the three most recent survey cycles (13, 18, 19 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 38.5 per 100 beds, more than the state median of 29.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.1 hours per resident per day (0.7 RN), close to the Connecticut median of 3.7; nursing staff turnover is 30.9%.

50health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.1nurse hours per resident per daystate median 3.7
87%occupancy (residents ÷ beds)113 residents a day

Compared with county, state and nation

MeasureThis facilityCapitol Co. medianConnecticut medianUS average
Overall star rating3333.0
Health citations, 3 cycles50373528.7
Citations per 100 beds38.527.329.226.8
Total nurse hours per resident day4.13.63.73.9
RN hours per resident day0.70.60.60.7
Nursing staff turnover30.9%33.9%35.9%45.8%
Fines listed$0$8,018$8,021—

County and state figures are medians across facilities (65 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 218
Cycle 319

Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Feb 2026, 26 Mar 2024.

Severity mix: G ×1 D ×41 E ×3 F ×2 B ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
13 Feb 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation27 Mar 2026
13 Feb 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey27 Mar 2026
13 Feb 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey27 Mar 2026
13 Feb 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey27 Mar 2026
13 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Mar 2026
13 Feb 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey27 Mar 2026
13 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 Mar 2026
13 Feb 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey27 Mar 2026
13 Feb 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey27 Mar 2026
13 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey27 Mar 2026
13 Feb 2026F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey27 Mar 2026
13 Feb 2026F0880Provide and implement an infection prevention and control program.DStandard survey27 Mar 2026
13 Feb 2026F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.DStandard survey27 Mar 2026
10 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation21 May 2025
26 Mar 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 May 2024
26 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey7 May 2024
26 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey7 May 2024
26 Mar 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey7 May 2024
26 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey7 May 2024
26 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey7 May 2024
26 Mar 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey7 May 2024
26 Mar 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey7 May 2024
26 Mar 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey7 May 2024
26 Mar 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey7 May 2024
26 Mar 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey7 May 2024
26 Mar 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey7 May 2024
26 Mar 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey7 May 2024
26 Mar 2024F0880Provide and implement an infection prevention and control program.DStandard survey7 May 2024
26 Mar 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey7 May 2024
26 Mar 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey7 May 2024
26 Mar 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BStandard survey7 May 2024
26 Mar 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DComplaint investigation7 May 2024
2 Nov 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey30 Nov 2021
2 Nov 2021F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey14 Dec 2021
2 Nov 2021F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey14 Dec 2021
2 Nov 2021F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey14 Dec 2021
2 Nov 2021F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey14 Dec 2021
2 Nov 2021F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey14 Dec 2021
2 Nov 2021F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey14 Dec 2021
2 Nov 2021F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey14 Dec 2021
2 Nov 2021F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey14 Dec 2021
2 Nov 2021F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey14 Dec 2021
2 Nov 2021F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Dec 2021
2 Nov 2021F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Dec 2021
2 Nov 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey14 Dec 2021
2 Nov 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey14 Dec 2021
2 Nov 2021F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey14 Dec 2021
2 Nov 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey14 Dec 2021
2 Nov 2021F0880Provide and implement an infection prevention and control program.DStandard survey14 Dec 2021
2 Nov 2021F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.CStandard survey14 Dec 2021

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.11 h
Nurse aides2.42 h
LPN0.97 h
RN0.72 h
Weekend total3.68 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 30.9%, RNs 36.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityConnecticut medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.4%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.6%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%1.2%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.3%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.2%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.4%15.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.6%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.9%17.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Wat Opco Llc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Capitol County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
60 WestRocky Hill955551616.8—24 Jun 2025
Autumn Lake Healthcare At New BritainNew Britain282552258.9—24 Apr 2026
Bradley Home Infirmary/PavilionMeriden305451860.0$8K3 Feb 2026
Elim Park Baptist Home, IncCheshire905451921.1$8K13 Sep 2024
Jefferson HouseNewington1045452524.0—28 Jan 2025
Jerome HomeNew Britain945452122.3$8K25 Jul 2025
John L. Levitow Health Care CenterRocky Hill1255451512.0—25 Feb 2025
Livewell ConnecticutPlantsville12054597.5—23 Apr 2026

All 65 facilities in Capitol County

Questions and answers

How many deficiencies has Woodlake At Tolland been cited for?

50 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.

Has Woodlake At Tolland been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Woodlake At Tolland compare?

Reported total nurse staffing is 4.1 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.

Who operates Woodlake At Tolland?

Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Woodlake At Tolland last inspected?

The most recent survey or investigation in the CMS record is dated 13 Feb 2026; the most recent standard health survey was 13 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.