Woodlake Healthcare and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 8000 Bass Lake Road, Crystal, MN 55428
- CCN
- 245518
- Ownership type
- For-profit, individual
- Certified beds
- 188
- Chain
- None in the CMS record
- Residents per day
- 169
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Woodlake Healthcare and Rehabilitation Center an overall rating of 3 of 5 stars. The last standard survey was on 18 Dec 2025. The latest survey cycle has 5 health citations. The median for nursing homes in Minnesota is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Hennepin County median | Minnesota median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 5.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 54 homes in the county, 338 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Minnesota median |
|---|---|---|---|
| Cycle 1 (latest) | 18 Dec 2025 | 5 | 6 |
| Cycle 2 | 25 Oct 2024 | 6 | 7 |
| Cycle 3 | No date | 14 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 19 Jan 2026 |
| 18 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Jan 2026 |
| 18 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Jan 2026 |
| 12 Sep 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 21 Oct 2025 |
| 12 Sep 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 21 Oct 2025 |
Survey cycle 2: 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Jul 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 22 Aug 2025 |
| 26 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 20 Dec 2024 |
| 25 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 4 Dec 2024 |
| 25 Oct 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 4 Dec 2024 |
| 25 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 4 Dec 2024 |
| 25 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 4 Dec 2024 |
Survey cycle 3: 14 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Feb 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Mar 2024 |
| 12 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 8 Mar 2024 |
| 12 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Mar 2024 |
| 26 Jan 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 23 Feb 2024 |
| 26 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Feb 2024 |
| 26 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 23 Feb 2024 |
| 19 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Feb 2024 |
| 28 Dec 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Jan 2024 |
| 28 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 19 Jan 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Minnesota median | Minnesota average (CMS) |
|---|---|---|---|
| All nurse staff | 4.28 | 4.20 | 4.19 |
| Registered nurses (RN) | 0.90 | 1.00 | 1.06 |
| Licensed practical nurses (LPN) | 1.00 | 0.61 | |
| Nurse aides | 2.38 | 2.52 | |
| All nurse staff, weekends | 3.99 | 3.70 | 3.71 |
- Nurse staff turnover in a year
- 28.2%
- Nurse staff turnover, Minnesota median
- 40.0%
- RN turnover in a year
- 28.6%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Minnesota median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.2% | 18.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 1.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 2.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.4% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.1% | 20.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.3% | 15.9% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, individual
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| New Hope Operator Holdings LLC | 5% or greater direct ownership interest | 100% | 1 Aug 2024 |
| CCP MN Holdings, LLC | 5% or greater indirect ownership interest | 1 Aug 2024 | |
| MN HC Partnership 102 LLC | 5% or greater indirect ownership interest | 1 Aug 2024 | |
| MN Holdings 102 LLC | 5% or greater indirect ownership interest | 1 Aug 2024 | |
| New Hope HC LLC | 5% or greater indirect ownership interest | 1 Aug 2024 | |
| The Alliven Group LLC | 5% or greater indirect ownership interest | 1 Aug 2024 | |
| Popular Bank | 5% or greater mortgage interest | 1 Aug 2024 | |
| New Hope Operator Holdings LLC | Operational/managerial control | 8 Jan 2025 | |
| 8000 Bass Lake Road LLC | Adp of the snf | 8 Jan 2025 | |
| CCP MN Holdings, LLC | Adp of the snf | 8 Jan 2025 | |
| Centralized Business Services LLC | Adp of the snf | 1 Aug 2024 | |
| CHNH Consulting LLC | Adp of the snf | 8 Jan 2025 | |
| Cliftonlarsonallen LLP | Adp of the snf | 1 Aug 2024 | |
| LT Care Acquisition Corp | Adp of the snf | 1 Aug 2024 | |
| MN HC Partnership 102 LLC | Adp of the snf | 8 Jan 2025 | |
| MN Holdings 102 LLC | Adp of the snf | 8 Jan 2025 | |
| New Hope HC LLC | Adp of the snf | 8 Jan 2025 | |
| New Hope Operator Holdings LLC | Adp of the snf | 8 Jan 2025 | |
| New Hope Realty Holdings LLC | Adp of the snf | 8 Jan 2025 | |
| The Alliven Group LLC | Adp of the snf | 8 Jan 2025 | |
| Turning Point Consulting LLC | Adp of the snf | 1 Aug 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Hennepin County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| North Ridge Health and RehabSpecial Focus candidate | New Hope | 1 of 5 | 29 | $25,480 | 25 Jun 2026 | |
| Maranatha Care Center | Brooklyn Center | 4 of 5 | 2 | $0 | 14 May 2026 | |
| The Terrace at Crystal LLCSpecial Focus Facility | Crystal | Not rated | 32 | $80,370 | 5 Jun 2026 | |
| Good Samaritan Society - Specialty Care Community | Robbinsdale | 2 of 5 | 21 | $0 | 4 Jun 2026 | |
| Mission Nursing Home | Plymouth | 1 of 5 | 7 | $14,015 | 22 May 2026 | |
| Good Samaritan Ambassador | New Hope | 5 of 5 | 0 | $0 | 1 Apr 2026 | |
| The Villas at Robbinsdale | Robbinsdale | 1 of 5 | 11 | $104,974 | 30 Apr 2025 | |
| The Villas at Osseo LLC | Osseo | 1 of 5 | 16 | $48,399 | 12 Jun 2025 | |
| Saint Therese at Oxbow Lake | Brooklyn Park | 3 of 5 | 16 | $0 | 26 Feb 2026 | |
| The Birches at Trillium Woods | Plymouth | 5 of 5 | 4 | $0 | 27 May 2026 | |
| Covenant Living of Golden Valley Care & Rehab Ctr | Golden Valley | 5 of 5 | 0 | $0 | 22 May 2025 | |
| Allina Health Restorative Suites | Plymouth | 5 of 5 | 3 | $0 | 14 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Woodlake Healthcare and Rehabilitation Center (CCN 245518). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/woodlake-healthcare-and-rehabilitation-center-crystal-mn-245518/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Woodlake Healthcare and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 18 Dec 2025. It was a standard survey. It gave 3 citations. The standard survey before the last one was on 25 Oct 2024.
- Who operates Woodlake Healthcare and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, individual. CMS lists no chain for the home. The CMS ownership file names New Hope Operator Holdings LLC for operational or managerial control. This site does not show the names of persons.
- Is Woodlake Healthcare and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Minnesota as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.