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North Ridge Health and RehabCMS ratings, inspections and fines

Address
5430 Boone Avenue North, New Hope, MN 55428
CCN
245183
Ownership type
For-profit, limited liability company
Certified beds
320
Residents per day
231
CMS flags
  • Special Focus Facility candidate
CMS star ratings
Overall rating1 of 5
Health inspection rating1 of 5
Staffing rating4 of 5
Quality measure rating2 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives North Ridge Health and Rehab an overall rating of 1 of 5 stars. The last standard survey was on 25 Jun 2026. The latest survey cycle has 29 health citations. The median for nursing homes in Minnesota is 6. CMS lists 1 fine of $25,480 for this home in its penalties file. CMS also lists 1 payment denial.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of North Ridge Health and Rehab, with medians
Rating (1 to 5 stars)This homeHennepin County medianMinnesota medianUS average (CMS)
Overall rating13.03.03.0
Health inspection rating12.03.02.8
Staffing rating45.04.02.9
Quality measure rating24.03.03.6

A median is the middle value of the homes in the group: 54 homes in the county, 338 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of North Ridge Health and Rehab in the last three survey cycles
Survey cycleStandard surveyCitationsMinnesota median
Cycle 1 (latest)25 Jun 2026296
Cycle 27 Mar 2025317
Cycle 3No date276

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 87 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyK0L0
Actual harm that is not immediate jeopardyG0H0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0

Survey cycle 1 (latest): 29 citations

Standard survey of this cycle: .

Health citations of North Ridge Health and Rehab in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
25 Jun 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey4 Aug 2026
25 Jun 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey4 Aug 2026
25 Jun 2026F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey4 Aug 2026
25 Jun 2026F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation4 Aug 2026
25 Jun 2026F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey4 Aug 2026
25 Jun 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey4 Aug 2026
25 Jun 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey4 Aug 2026
25 Jun 2026F0641Ensure each resident receives an accurate assessment.DStandard survey4 Aug 2026
25 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey4 Aug 2026
25 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey4 Aug 2026
25 Jun 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Aug 2026
25 Jun 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey4 Aug 2026
25 Jun 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey4 Aug 2026
25 Jun 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey4 Aug 2026
25 Jun 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation4 Aug 2026
25 Jun 2026F0732Post nurse staffing information every day.CComplaint investigation4 Aug 2026
25 Jun 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey4 Aug 2026
25 Jun 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey4 Aug 2026
25 Jun 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey4 Aug 2026
25 Jun 2026F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey4 Aug 2026
25 Jun 2026F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey4 Aug 2026
25 Jun 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey4 Aug 2026
25 Jun 2026F0880Provide and implement an infection prevention and control program.DStandard survey4 Aug 2026
18 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigationDeficient, Provider has no plan of correction
4 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation13 May 2026
4 May 2026F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation13 May 2026
8 Dec 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation3 Jan 2026
8 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation3 Jan 2026
11 Sep 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation3 Oct 2025

Survey cycle 2: 31 citations

Standard survey of this cycle: .

Health citations of North Ridge Health and Rehab in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
10 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Jul 2025
10 Jul 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation14 Jul 2025
7 Mar 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey2 Apr 2025
7 Mar 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey2 Apr 2025
7 Mar 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.JStandard survey2 Apr 2025
7 Mar 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey2 Apr 2025
7 Mar 2025F0637Assess the resident when there is a significant change in conditionDStandard survey2 Apr 2025
7 Mar 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey2 Apr 2025
7 Mar 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation2 Apr 2025
7 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey2 Apr 2025
7 Mar 2025F0679Provide activities to meet all resident's needs.DStandard survey2 Apr 2025
7 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey2 Apr 2025
7 Mar 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey5 Apr 2025
7 Mar 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey2 Apr 2025
7 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey2 Apr 2025
7 Mar 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey2 Apr 2025
7 Mar 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey2 Apr 2025
7 Mar 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey5 Apr 2025
7 Mar 2025F0732Post nurse staffing information every day.CComplaint investigation2 Apr 2025
7 Mar 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey2 Apr 2025
7 Mar 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey2 Apr 2025
7 Mar 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey2 Apr 2025
7 Mar 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey2 Apr 2025
7 Mar 2025F0759Ensure medication error rates are not 5 percent or greater.EComplaint investigation5 Apr 2025
7 Mar 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Apr 2025
7 Mar 2025F0880Provide and implement an infection prevention and control program.EStandard survey5 Apr 2025
7 Mar 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.FStandard survey2 Apr 2025
28 Jan 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation11 Feb 2025
18 Dec 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation17 Jan 2025
5 Nov 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation4 Dec 2024
24 Sep 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation23 Oct 2024

Survey cycle 3: 27 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of North Ridge Health and Rehab in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
11 Jul 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey15 Aug 2024
11 Jul 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey15 Aug 2024
11 Jul 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey15 Aug 2024
11 Jul 2024F0610Respond appropriately to all alleged violations.EComplaint investigation15 Aug 2024
11 Jul 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey15 Aug 2024
11 Jul 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey15 Aug 2024
11 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey15 Aug 2024
11 Jul 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Aug 2024
11 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation15 Aug 2024
11 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Aug 2024
11 Jul 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation15 Aug 2024
11 Jul 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation15 Aug 2024
11 Jul 2024F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey15 Aug 2024
11 Jul 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey15 Aug 2024
11 Jul 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey15 Aug 2024
11 Jul 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation15 Aug 2024
7 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation28 Jun 2024
15 May 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation28 Jun 2024
30 Nov 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation11 Dec 2023
16 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Dec 2023
16 Nov 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation4 Dec 2023
27 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation27 Oct 2023
13 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation27 Oct 2023
17 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation22 Aug 2023
2 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation22 Aug 2023
2 Aug 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint investigation22 Aug 2023
2 Aug 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation22 Aug 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of North Ridge Health and Rehab in the CMS penalties file
DateTypeFineDays without payment
7 Mar 2025Fine$25,480
7 Mar 2025Payment denial7

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at North Ridge Health and Rehab
StaffThis homeMinnesota medianMinnesota average (CMS)
All nurse staff4.234.204.19
Registered nurses (RN)1.391.001.06
Licensed practical nurses (LPN)0.720.61
Nurse aides2.122.52
All nurse staff, weekends3.783.703.71
Nurse staff turnover in a year
27.5%
Nurse staff turnover, Minnesota median
40.0%
RN turnover in a year
21.8%
Administrators who left in a year
1

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of North Ridge Health and Rehab, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeMinnesota medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.0%18.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.5%1.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%2.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.3%3.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.7%1.4%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay25.8%20.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.9%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.0%15.9%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
North Ridge Skilled, LLC
Chain
Mission Health Communities (30 homes in the CMS chain file)
Organisations in the CMS ownership record of North Ridge Health and Rehab
OrganisationRole in the CMS recordInterestSince
North Ridge Operator LLC5% or greater direct ownership interest100%1 Jan 2014
Barres, LLC5% or greater indirect ownership interest1 Jan 2014
T and C Capital Assets, LLC5% or greater indirect ownership interest1 Jan 2014
Windward Health Partners LLC5% or greater indirect ownership interest1 Jan 2014
Mission Health CommunitiesOperational/managerial control1 Jan 2014
Mission Health Communities, LLCOperational/managerial control1 Jan 2014

The site shows organisations only. It does not show the names of persons.

Other homes in Hennepin County

The 12 nearest other nursing homes in Hennepin County, Minnesota
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Woodlake Healthcare and Rehabilitation CenterCrystal3 of 55$018 Dec 2025
Mission Nursing HomePlymouth1 of 57$14,01522 May 2026
The Terrace at Crystal LLCSpecial Focus FacilityCrystalNot rated32$80,3705 Jun 2026
Maranatha Care CenterBrooklyn Center4 of 52$014 May 2026
Good Samaritan AmbassadorNew Hope5 of 50$01 Apr 2026
Good Samaritan Society - Specialty Care CommunityRobbinsdale2 of 521$04 Jun 2026
The Birches at Trillium WoodsPlymouth5 of 54$027 May 2026
The Villas at RobbinsdaleRobbinsdale1 of 511$104,97430 Apr 2025
Allina Health Restorative SuitesPlymouth5 of 53$014 May 2026
Covenant Living of Golden Valley Care & Rehab CtrGolden Valley5 of 50$022 May 2025
The Villas at Osseo LLCOsseo1 of 516$48,39912 Jun 2025
Saint Therese at Oxbow LakeBrooklyn Park3 of 516$026 Feb 2026

All 54 nursing homes in Hennepin County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of North Ridge Health and Rehab (CCN 245183). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/north-ridge-health-and-rehab-new-hope-mn-245183/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was North Ridge Health and Rehab last inspected?
The latest inspection with a citation in the CMS record was on 25 Jun 2026. It was a standard survey and a complaint investigation. It gave 23 citations. The standard survey before the last one was on 7 Mar 2025.
Who operates North Ridge Health and Rehab?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Mission Health Communities. The CMS ownership file names Mission Health Communities and Mission Health Communities, LLC for operational or managerial control. This site does not show the names of persons.
What does the Special Focus status mean for North Ridge Health and Rehab?
CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 2 homes in Minnesota as Special Focus Facilities and 10 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.