Agawam South Rehab and NursingCMS ratings, inspections and fines
- Address
- 65 Cooper Street, Agawam, MA 01001
- CCN
- 225176
- Ownership type
- For-profit, limited liability company
- Certified beds
- 122
- Chain
- Stern Consultants
- Residents per day
- 96
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Agawam South Rehab and Nursing an overall rating of 4 of 5 stars. The last standard survey was on 10 Mar 2026. The latest survey cycle has 6 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Hampden County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 26 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 10 Mar 2026 | 6 | 6 |
| Cycle 2 | 26 Nov 2024 | 14 | 8 |
| Cycle 3 | No date | 8 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Mar 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 2 Apr 2026 |
| 10 Mar 2026 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 2 Apr 2026 |
| 10 Mar 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 Apr 2026 |
| 10 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 Apr 2026 |
| 10 Mar 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 2 Apr 2026 |
| 10 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 2 Apr 2026 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 16 May 2025 |
| 23 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 16 May 2025 |
| 26 Nov 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 16 Dec 2024 |
| 26 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Dec 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Oct 2023 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 24 Nov 2023 |
| 10 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 24 Nov 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.64 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.74 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.75 | 0.95 | |
| Nurse aides | 2.15 | 2.26 | |
| All nurse staff, weekends | 3.14 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 44.2%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.9% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.1% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.0% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Agawam South Rehab and Nursing LLC
- Chain
- Stern Consultants (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Stern Therapy Consultants LLC | Operational/managerial control | 16 Oct 2023 | |
| Tlco Holdings LLC | Operational/managerial control | 16 Oct 2023 | |
| Agawam South Propco LLC | Adp of the snf | 16 Oct 2023 | |
| Stern Therapy Consultants LLC | Adp of the snf | 13 Jul 2025 | |
| Tlco Holdings LLC | Adp of the snf | 16 Oct 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Hampden County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Agawam West Rehab and Nursing | Agawam | 2 of 5 | 4 | $0 | 15 Sep 2025 | |
| Agawam North Rehab and Nursing | Agawam | 1 of 5 | 16 | $86,130 | 9 Apr 2025 | |
| Agawam East Rehab and Nursing | Agawam | 5 of 5 | 3 | $0 | 18 Mar 2026 | |
| Julian J Levitt Family Nursing Home | Longmeadow | 4 of 5 | 7 | $11,468 | 7 May 2025 | |
| East Longmeadow Skilled Nursing Center | East Longmeadow | 4 of 5 | 8 | $0 | 22 Jul 2025 | |
| Westfield Rehabilitation and Health Center | Westfield | 2 of 5 | 2 | $49,296 | 3 Apr 2026 | |
| Loomis Lakeside at Reeds Landing | Springfield | 5 of 5 | 0 | $0 | 12 Jan 2026 | |
| Care One at Redstone | East Longmeadow | 2 of 5 | 9 | $16,720 | 20 Aug 2025 | |
| Vantage at West Springfield LLC | West Springfield | 3 of 5 | 6 | $13,748 | 11 Dec 2025 | |
| Mary's Meadow at Providence Place | Holyoke | 5 of 5 | 0 | $0 | 14 May 2026 | |
| Sixteen Acres Health and Rehabilitation Center LLC | Springfield | 4 of 5 | 8 | $0 | 9 Dec 2025 | |
| Chestnut Hill Health and Rehabilitation Center LLC | East Longmeadow | 3 of 5 | 8 | $0 | 20 May 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Agawam South Rehab and Nursing (CCN 225176). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/agawam-south-rehab-and-nursing-agawam-ma-225176/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Agawam South Rehab and Nursing last inspected?
- The latest inspection with a citation in the CMS record was on 10 Mar 2026. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 26 Nov 2024.
- Who operates Agawam South Rehab and Nursing?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Stern Consultants. The CMS ownership file names Stern Therapy Consultants LLC and Tlco Holdings LLC for operational or managerial control. This site does not show the names of persons.
- Is Agawam South Rehab and Nursing a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.