Avenue Care and Rehabilitation Center, TheCMS ratings, inspections and fines
- Address
- 4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128
- CCN
- 366394
- Ownership type
- For-profit, limited liability company
- Certified beds
- 97
- Residents per day
- 82
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Avenue Care and Rehabilitation Center, The an overall rating of 1 of 5 stars. The last standard survey was on 13 Aug 2025. The latest survey cycle has 33 health citations. The median for nursing homes in Ohio is 8. CMS lists 2 fines with a total of $34,146 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cuyahoga County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 92 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 13 Aug 2025 | 33 | 8 |
| Cycle 2 | 24 May 2023 | 10 | 8 |
| Cycle 3 | No date | 10 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 33 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2025 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 19 Dec 2025 |
| 18 Dec 2025 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | Complaint investigation | 19 Dec 2025 |
| 29 Oct 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 18 Dec 2025 |
| 29 Oct 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 18 Dec 2025 |
| 29 Oct 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 18 Dec 2025 |
| 29 Oct 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 18 Dec 2025 |
| 6 Oct 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 18 Dec 2025 |
| 13 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 18 Dec 2025 |
| 13 Aug 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 18 Dec 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 31 Jan 2025 |
| 10 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 29 Dec 2024 |
| 24 May 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jun 2023 |
| 24 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Jun 2023 |
Survey cycle 3: 10 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Jul 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 30 Jul 2024 |
| 10 Jul 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 30 Jul 2024 |
| 25 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 10 May 2024 |
| 25 Apr 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 10 May 2024 |
| 21 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 7 Dec 2023 |
| 21 Nov 2023 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 7 Dec 2023 |
| 7 Sep 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 19 Sep 2023 |
| 22 Aug 2019 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 20 Sep 2019 |
| 22 Aug 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Sep 2019 |
| 22 Aug 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Sep 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 10 Jan 2025 | Fine | $17,345 | |
| 25 Apr 2024 | Fine | $16,801 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.58 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.52 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 1.10 | 0.95 | |
| Nurse aides | 1.96 | 2.09 | |
| All nurse staff, weekends | 3.26 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 67.5%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 63.2%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.0% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.5% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.1% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.6% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Progressive Interchange Healthcare LLC
- Chain
- Progressive Quality Care (11 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Progressive Interchange LLC | 5% or greater direct ownership interest | 100% | 31 Jan 2009 |
| Flank Real Estate, LLC | 5% or greater indirect ownership interest | 29% | 31 Jan 2009 |
| Progressive Quality Care Inc | Operational/managerial control | 31 Jan 2009 | |
| Flank Real Estate, LLC | Adp of the snf | 31 Jan 2009 | |
| Progressive Quality Care Inc | Adp of the snf | 19 Nov 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cuyahoga County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Harvard Gardens Rehabilitation & Care Center | Cleveland | 2 of 5 | 26 | $194,149 | 3 Mar 2026 | |
| Suburban Healthcare and Rehabilitation | North Randall | 1 of 5 | 15 | $94,587 | 7 Mar 2024 | |
| Phoenix of Maple Heights | Maple Heights | 2 of 5 | 20 | $0 | 13 Jun 2024 | |
| Shaker Gardens Nursing and Rehabilitation Center | Shaker Heights | 5 of 5 | 2 | $18,306 | 17 Oct 2024 | |
| Beachwood Pointe Care Center | Beachwood | 1 of 5 | 20 | $0 | 23 Jul 2024 | |
| Daughters of Miriam Center for Nursing & Rehabilit | Beachwood | 2 of 5 | 18 | $0 | 8 Nov 2024 | |
| Jennings Hall | Garfield Heights | 3 of 5 | 7 | $0 | 12 Sep 2024 | |
| Solon Pointe at Emerald Ridge | Solon | 2 of 5 | 9 | $10,845 | 8 Jan 2026 | |
| Cedarwood Plaza | Cleveland Heights | 3 of 5 | 15 | $8,171 | 28 Sep 2023 | |
| University Manor Health & Reha | Cleveland | 1 of 5 | 15 | $16,801 | 5 Dec 2024 | |
| Judson Park | Cleveland | 4 of 5 | 3 | $25,847 | 24 Jan 2023 | |
| King David Post Acute Nursing & Rehabilitation LLC | Beachwood | 3 of 5 | 16 | $10,221 | 22 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Avenue Care and Rehabilitation Center, The (CCN 366394). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/avenue-care-and-rehabilitation-center-the-warrensville-heights-oh-366394/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Avenue Care and Rehabilitation Center, The last inspected?
- The latest inspection with a citation in the CMS record was on 18 Dec 2025. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 24 May 2023.
- Who operates Avenue Care and Rehabilitation Center, The?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Progressive Quality Care. The CMS ownership file names Progressive Quality Care Inc for operational or managerial control. This site does not show the names of persons.
- Is Avenue Care and Rehabilitation Center, The a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.