Suburban Healthcare and RehabilitationCMS ratings, inspections and fines
- Address
- 20265 Emery Rd, North Randall, OH 44128
- CCN
- 365215
- Ownership type
- For-profit, limited liability company
- Certified beds
- 150
- Chain
- None in the CMS record
- Residents per day
- 112
- CMS flags
- No standard survey in more than 2 years
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Suburban Healthcare and Rehabilitation an overall rating of 1 of 5 stars. The last standard survey was on 7 Mar 2024. The latest survey cycle has 15 health citations. The median for nursing homes in Ohio is 8. CMS lists 4 fines with a total of $94,587 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Cuyahoga County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 3 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 92 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 7 Mar 2024 | 15 | 8 |
| Cycle 2 | 4 Feb 2022 | 34 | 8 |
| Cycle 3 | No date | 17 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Aug 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 1 Sep 2025 |
| 7 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 May 2024 |
| 7 Mar 2024 | F0924 | Put firmly secured handrails on each side of hallways. | E | Standard survey | 6 May 2024 |
Survey cycle 2: 34 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 23 Mar 2025 |
| 15 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 23 Mar 2025 |
| 27 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Oct 2024 |
| 4 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 13 Sep 2024 |
| 4 Sep 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 13 Sep 2024 |
| 4 Sep 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 13 Sep 2024 |
| 4 Feb 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0730 | Observe each nurse aide's job performance and give regular training. | C | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 25 Mar 2022 |
| 4 Feb 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 25 Mar 2022 |
Survey cycle 3: 17 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 May 2024 |
| 22 Apr 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Complaint investigation | 6 May 2024 |
| 22 Apr 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 6 May 2024 |
| 22 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 6 May 2024 |
| 17 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | G | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 2 Feb 2024 |
| 17 Jan 2024 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | F | Complaint investigation | 2 Feb 2024 |
| 5 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 Sep 2023 |
| 15 Jan 2020 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 28 Feb 2020 |
| 15 Jan 2020 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 28 Feb 2020 |
| 15 Jan 2020 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Feb 2020 |
| 15 Jan 2020 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 28 Feb 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 7 Mar 2024 | Fine | $27,367 | |
| 7 Mar 2024 | Fine | $14,353 | |
| 7 Mar 2024 | Payment denial | 33 | |
| 17 Jan 2024 | Fine | $37,754 | |
| 5 Sep 2023 | Fine | $15,113 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 3.33 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.59 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.85 | 0.95 | |
| Nurse aides | 1.88 | 2.09 | |
| All nurse staff, weekends | 3.11 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 58.3%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.4% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.1% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Aj Suburban Pavilion Opco LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Suburban Holdco LLC | 5% or greater direct ownership interest | 100% | 1 Feb 2022 |
| North Randall Opco LLC | 5% or greater indirect ownership interest | 1 Feb 2022 | |
| Suburban Nursing LLC | 5% or greater indirect ownership interest | 1 Feb 2022 | |
| Garhill Integrated MGN LLC | Operational/managerial control | 1 Feb 2022 | |
| Garhill Integrated MGN LLC | Adp of the snf | 3 Mar 2025 | |
| North Randall Opco LLC | Adp of the snf | 1 Feb 2022 | |
| Suburban Holdco LLC | Adp of the snf | 1 Feb 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Cuyahoga County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Avenue Care and Rehabilitation Center, The | Warrensville Heights | 1 of 5 | 33 | $34,146 | 13 Aug 2025 | |
| Phoenix of Maple Heights | Maple Heights | 2 of 5 | 20 | $0 | 13 Jun 2024 | |
| Harvard Gardens Rehabilitation & Care Center | Cleveland | 2 of 5 | 26 | $194,149 | 3 Mar 2026 | |
| Shaker Gardens Nursing and Rehabilitation Center | Shaker Heights | 5 of 5 | 2 | $18,306 | 17 Oct 2024 | |
| Beachwood Pointe Care Center | Beachwood | 1 of 5 | 20 | $0 | 23 Jul 2024 | |
| Daughters of Miriam Center for Nursing & Rehabilit | Beachwood | 2 of 5 | 18 | $0 | 8 Nov 2024 | |
| Solon Pointe at Emerald Ridge | Solon | 2 of 5 | 9 | $10,845 | 8 Jan 2026 | |
| Jennings Hall | Garfield Heights | 3 of 5 | 7 | $0 | 12 Sep 2024 | |
| King David Post Acute Nursing & Rehabilitation LLC | Beachwood | 3 of 5 | 16 | $10,221 | 22 Sep 2025 | |
| Grande Oaks | Oakwood Village | 2 of 5 | 32 | $17,020 | 29 Apr 2026 | |
| Heritage Health Care Center | Oakwood Village | 2 of 5 | 9 | $0 | 27 Nov 2023 | |
| Aventura at Walton Hills | Walton Hills | 2 of 5 | 8 | $0 | 1 Dec 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Suburban Healthcare and Rehabilitation (CCN 365215). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/suburban-healthcare-and-rehabilitation-north-randall-oh-365215/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Suburban Healthcare and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 16 Aug 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 4 Feb 2022. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Suburban Healthcare and Rehabilitation?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names Garhill Integrated MGN LLC for operational or managerial control. This site does not show the names of persons.
- Is Suburban Healthcare and Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.