Texas › Lubbock County › Lubbock
Crown Point Health Suites
6640 Iola Avenue, Lubbock, TX 79424
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crown Point Health Suites, in Lubbock, Texas, is certified for 108 beds under government, hospital district ownership.
CMS gives it 5 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 18 health deficiencies across the three most recent survey cycles (4, 10, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 16.7 per 100 beds, fewer than the state median of 22.5.
CMS lists 2 penalties in the period covered: fines totalling $8K and 1 payment denial.
Reported nurse staffing is 5.0 hours per resident per day (0.4 RN), above the Texas median of 3.3; nursing staff turnover is 52.3%.
Compared with county, state and nation
| Measure | This facility | Lubbock Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 18 | 31 | 25 | 28.7 |
| Citations per 100 beds | 16.7 | 28.1 | 22.5 | 26.8 |
| Total nurse hours per resident day | 5.0 | 3.1 | 3.3 | 3.9 |
| RN hours per resident day | 0.4 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 52.3% | 67.2% | 52.1% | 45.8% |
| Fines listed | $8,281 | $23,491 | $16,801 | — |
County and state figures are medians across facilities (15 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Apr 2026, 5 Feb 2025.
Severity mix: J ×1 D ×9 E ×8
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 8 May 2026 |
| 10 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 8 May 2026 |
| 10 Apr 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 16 Apr 2026 |
| 20 Nov 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 Nov 2025 |
| 19 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 19 Jun 2025 |
| 9 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 15 Jun 2025 |
| 5 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 22 Mar 2025 |
| 5 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 22 Mar 2025 |
| 5 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Mar 2025 |
| 5 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 22 Mar 2025 |
| 5 Feb 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 22 Mar 2025 |
| 5 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 Mar 2025 |
| 5 Sep 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 21 Oct 2024 |
| 5 Sep 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 21 Oct 2024 |
| 19 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 2 Sep 2024 |
| 4 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 15 Feb 2024 |
| 4 Jan 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Feb 2024 |
| 4 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Feb 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 9 May 2025 | Payment denial | — | 12 days |
| 9 May 2025 | Fine | $8,281 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 52.3%, RNs 12.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.4% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.4% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.8% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.2% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, hospital district. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lubbock County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Slaton Care Center | Slaton | 120 | 4 | 4 | 1 | 20 | 16.7 | $23K | 4 Dec 2025 |
| Windmill Village Rehabilitation & Care Center | Lubbock | 120 | 4 | 4 | 1 | 28 | 23.3 | — | 9 Jul 2026 |
| Carillon Inc | Lubbock | 100 | 3 | 3 | 3 | 19 | 19.0 | $57K | 17 Jun 2026 |
| Lubbock Health Care Center | Lubbock | 120 | 3 | 4 | 1 | 21 | 17.5 | — | 9 Dec 2025 |
| Mi Casita Nursing and Rehabilitation | Lubbock | 95 | 3 | 4 | 1 | 28 | 29.5 | — | 27 Mar 2026 |
| The Plaza At Lubbock | Lubbock | 132 | 3 | 2 | 2 | 40 | 30.3 | $39K | 8 Jan 2026 |
| Hansford County Hospital District DBA Lakeridge Nu | Lubbock | 90 | 2 | 3 | 1 | 31 | 34.4 | $31K | 12 May 2026 |
| The Mildred & Shirley L. Garrison Geriatric Educatabuse icon | Lubbock | 120 | 2 | 1 | 1 | 44 | 36.7 | $27K | 16 Jun 2026 |
All 15 facilities in Lubbock County
Questions and answers
How many deficiencies has Crown Point Health Suites been cited for?
18 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Crown Point Health Suites been fined?
Yes. CMS lists fines totalling $8K in the period covered, plus 1 payment denial.
How does staffing at Crown Point Health Suites compare?
Reported total nurse staffing is 5.0 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Crown Point Health Suites?
Ownership type is government, hospital district. Individual owners and managers are not listed on this site.
When was Crown Point Health Suites last inspected?
The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 10 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.