Washington › King County › Auburn
Canterbury House
502 29th Street Southeast, Auburn, WA 98002
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Canterbury House, in Auburn, Washington, is certified for 100 beds under for-profit, limited liability company ownership and belongs to the Evergreen Healthcare Group chain.
CMS gives it 2 of 5 stars overall, below the Washington median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.
Inspectors recorded 57 health deficiencies across the three most recent survey cycles (14, 34, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 57.0 per 100 beds, about the same as the state median of 50.0.
CMS lists 1 penalty in the period covered: fines totalling $68K.
Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the Washington median of 4.1; nursing staff turnover is 35.8%.
Compared with county, state and nation
| Measure | This facility | King Co. median | Washington median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 57 | 54 | 46 | 28.7 |
| Citations per 100 beds | 57.0 | 51.7 | 50.0 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.2 | 4.1 | 3.9 |
| RN hours per resident day | 0.7 | 1.0 | 0.9 | 0.7 |
| Nursing staff turnover | 35.8% | 41.0% | 43.2% | 45.8% |
| Fines listed | $68,159 | $8,278 | $17,388 | — |
County and state figures are medians across facilities (47 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jan 2026, 4 Oct 2024.
Severity mix: G ×2 D ×25 E ×28 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 18 Feb 2026 |
| 16 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Feb 2026 |
| 12 Dec 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 14 Jan 2025 |
| 12 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Complaint investigation | 14 Jan 2025 |
| 12 Dec 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 14 Jan 2025 |
| 4 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 9 Nov 2024 |
| 4 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Nov 2024 |
| 4 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 9 Nov 2024 |
| 4 Oct 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 9 Nov 2024 |
| 4 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 9 Nov 2024 |
| 10 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 22 Oct 2024 |
| 10 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 22 Oct 2024 |
| 21 May 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 17 Jun 2024 |
| 2 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Complaint investigation | 27 Feb 2024 |
| 2 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 27 Feb 2024 |
| 9 Aug 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 7 Sep 2023 |
| 9 Aug 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 7 Sep 2023 |
| 9 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 7 Sep 2023 |
| 9 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 Sep 2023 |
| 9 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 7 Sep 2023 |
| 9 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Feb 2024 | Fine | $68,159 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 35.8%, RNs 58.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Washington median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.5% | 13.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.6% | 2.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.1% | 16.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.9% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.8% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Canterbury Snf Operations Llc. Chain: Evergreen Healthcare Group (44 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pacific Northwest SNF Operations Holdings (Wa) LLC | Direct ownership interest | NOT APPLICABLE | 08/31/2023 |
| Ch Pacific Northwest Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 08/31/2023 |
| Pacific Northwest SNF Operations Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 08/31/2023 |
| Witzcorp Global LLC | Indirect ownership interest | NOT APPLICABLE | 08/31/2023 |
| Couve Financial Services LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Couve Healthcare Consulting LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Pacific Northwest Opco Management LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Washington SNF Consulting LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2023 |
| Ch Pacific Northwest Holdings LLC | Adp of the snf | NOT APPLICABLE | 08/31/2023 |
| Couve Financial Services LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
| Couve Healthcare Consulting LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
| Pacific Northwest Opco Management LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
| Washington SNF Consulting LLC | Adp of the snf | NOT APPLICABLE | 04/14/2025 |
| Witzcorp Global LLC | Adp of the snf | NOT APPLICABLE | 08/31/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in King County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Briarwood At Timber Ridge | Issaquah | 45 | 5 | 4 | 5 | 19 | 42.2 | — | 16 Dec 2025 |
| Covenant Shores Health Center | Mercer Island | 43 | 5 | 4 | 5 | 35 | 81.4 | — | 11 Feb 2026 |
| Fircrest Nursing Facility | Seattle | 110 | 5 | 4 | 4 | 36 | 32.7 | — | 7 Nov 2025 |
| Garden Terrace Healthcare Center of Federal Way | Federal Way | 70 | 5 | 3 | 5 | 46 | 65.7 | — | 12 Sep 2025 |
| Judson Park Health Center | Des Moines | 96 | 5 | 3 | 5 | 57 | 59.4 | — | 28 Aug 2025 |
| Mirabella | Seattle | 46 | 5 | 3 | 5 | 48 | 104.3 | $23K | 29 Apr 2026 |
| Queen Anne Healthcare | Seattle | 120 | 5 | 5 | 5 | 30 | 25.0 | — | 5 May 2026 |
| Redmond Care and Rehabilitation Center | Redmond | 139 | 5 | 4 | 4 | 26 | 18.7 | — | 13 Feb 2026 |
All 47 facilities in King County
Questions and answers
How many deficiencies has Canterbury House been cited for?
57 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.
Has Canterbury House been fined?
Yes. CMS lists fines totalling $68K in the period covered.
How does staffing at Canterbury House compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.
Who operates Canterbury House?
It is part of the Evergreen Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pacific Northwest SNF Operations Holdings (Wa) LLC, Ch Pacific Northwest Holdings LLC and Pacific Northwest SNF Operations Holdings LLC. Individual owners and managers are not listed on this site.
When was Canterbury House last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jan 2026; the most recent standard health survey was 16 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.