Connecticut › Southeastern Ct County › Waterford
Civita Care Bayview
301 Rope Ferry Rd, Waterford, CT 06385
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 127 beds, Civita Care Bayview serves Waterford in Southeastern Ct County, Connecticut and has taken Medicare and Medicaid residents since 1989.
CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 4 and quality measures 2.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (24, 8, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 32.3 per 100 beds, about the same as the state median of 29.2.
CMS lists 2 penalties in the period covered: fines totalling $23K.
Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Connecticut median of 3.7; nursing staff turnover is 19.1%.
Compared with county, state and nation
| Measure | This facility | Southeastern Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 32 | 35 | 28.7 |
| Citations per 100 beds | 32.3 | 32.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.5 | 3.7 | 3.9 |
| RN hours per resident day | 0.4 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 19.1% | 35.2% | 35.9% | 45.8% |
| Fines listed | $23,179 | $16,065 | $8,021 | — |
County and state figures are medians across facilities (14 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Dec 2025, 30 Jan 2024.
Severity mix: J ×1 G ×1 D ×21 E ×11 F ×2 B ×3 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 22 Jun 2026 |
| 13 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 Jun 2026 |
| 13 May 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 Jun 2026 |
| 13 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 Jun 2026 |
| 13 May 2026 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Complaint investigation | 22 Jun 2026 |
| 13 May 2026 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Complaint investigation | 22 Jun 2026 |
| 4 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | Past Non-Compliance |
| 13 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Mar 2026 |
| 13 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 3 Mar 2026 |
| 4 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 14 Jan 2026 |
| 4 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 14 Jan 2026 |
| 3 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Standard survey | 13 Jan 2026 |
| 3 Dec 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 13 Jan 2026 |
| 11 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 26 Sep 2025 |
| 11 Jul 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 22 Aug 2024 |
| 11 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 22 Aug 2024 |
| 11 Jul 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 22 Aug 2024 |
| 11 Jul 2024 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | C | Complaint investigation | 22 Aug 2024 |
| 30 Jan 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 Mar 2024 |
| 30 Jan 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | B | Standard survey | 12 Mar 2024 |
| 26 Oct 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 6 Dec 2021 |
| 26 Oct 2021 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 6 Dec 2021 |
| 26 Oct 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 Dec 2021 |
| 26 Oct 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Dec 2021 |
| 26 Oct 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 6 Dec 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Dec 2025 | Fine | $14,901 | |
| 4 Dec 2025 | Fine | $8,278 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 19.1%, RNs 23.1%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 23.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.8% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.2% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.3% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.9% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 301 Rope Ferry Road, Llc. Chain: Athena Healthcare Systems (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Associates, Inc. | Operational/managerial control | NOT APPLICABLE | 07/12/2005 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Southeastern Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avalon Health Care Center At Stoneridge | Mystic | 40 | 5 | 5 | 5 | 7 | 17.5 | $8K | 4 Mar 2025 |
| Bride Brook Rehabilitation & Nursing Center | Niantic | 130 | 5 | 5 | 4 | 11 | 8.5 | — | 23 Apr 2025 |
| Complete Care At Groton Regency | Groton | 162 | 5 | 4 | 2 | 21 | 13.0 | — | 29 Jan 2026 |
| Pendleton Rehabilitation and Nursing Center | Mystic | 120 | 5 | 4 | 3 | 32 | 26.7 | — | 18 Nov 2025 |
| Beechwood Health & Rehabilitation Center | New London | 60 | 4 | 4 | 2 | 23 | 38.3 | — | 21 Nov 2025 |
| Fairview | Groton | 120 | 4 | 4 | 1 | 17 | 14.2 | — | 13 Apr 2026 |
| Norwich Sub-Acute and Nursing | Norwich | 120 | 4 | 4 | 2 | 23 | 19.2 | $47K | 4 Jun 2026 |
| Apple Rehab Mystic | Mystic | 60 | 2 | 3 | 1 | 32 | 53.3 | $17K | 8 May 2026 |
All 14 facilities in Southeastern Ct County
Questions and answers
How many deficiencies has Civita Care Bayview been cited for?
41 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Civita Care Bayview been fined?
Yes. CMS lists fines totalling $23K in the period covered.
How does staffing at Civita Care Bayview compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Civita Care Bayview?
It is part of the Athena Healthcare Systems chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Athena Health Care Associates, Inc.. Individual owners and managers are not listed on this site.
When was Civita Care Bayview last inspected?
The most recent survey or investigation in the CMS record is dated 13 May 2026; the most recent standard health survey was 3 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.