Harbor Village North Health and Rehabilitation CenCMS ratings, inspections and fines
- Address
- 78 Viets St Extension, New London, CT 06320
- CCN
- 075196
- Ownership type
- For-profit, limited liability company
- Certified beds
- 128
- Chain
- None in the CMS record
- Residents per day
- 119
- CMS flags
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Harbor Village North Health and Rehabilitation Cen an overall rating of 1 of 5 stars. The last standard survey was on 3 Mar 2026. The latest survey cycle has 22 health citations. The median for nursing homes in Connecticut is 12. CMS lists 1 fine of $68,933 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Southeastern Connecticut Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 14 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 3 Mar 2026 | 22 | 12 |
| Cycle 2 | 9 Jul 2024 | 18 | 13 |
| Cycle 3 | No date | 7 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | I0 | ||
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 22 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Apr 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Apr 2026 |
| 6 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 28 Apr 2026 |
| 3 Mar 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | B | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 2 Apr 2026 |
| 3 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 Apr 2026 |
| 3 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Apr 2026 |
| 3 Mar 2026 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | B | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | B | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H | Standard survey | 6 Apr 2026 |
| 3 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Apr 2026 |
| 3 Mar 2026 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | Standard survey | 2 Apr 2026 |
Survey cycle 2: 18 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Sep 2024 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 10 Oct 2024 |
| 19 Sep 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Complaint investigation | 10 Oct 2024 |
| 12 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 20 Sep 2024 |
| 12 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Sep 2024 |
| 12 Aug 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Complaint investigation | 20 Sep 2024 |
| 9 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 19 Aug 2024 |
| 9 Jul 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 19 Aug 2024 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 19 Jul 2024 |
| 13 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 22 Jan 2024 |
| 27 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 29 Nov 2023 |
| 20 Dec 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 Jan 2022 |
| 20 Dec 2021 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 31 Jan 2022 |
| 20 Dec 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 31 Jan 2022 |
| 20 Dec 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 31 Jan 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 3 Mar 2026 | Fine | $68,933 | |
| 12 Jun 2024 | Payment denial | 28 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.20 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.62 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.56 | 0.82 | |
| Nurse aides | 2.01 | 2.22 | |
| All nurse staff, weekends | 2.98 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 32.3%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 50.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.7% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.8% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 33.3% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- WV-Crossings East LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wachusett Ventures LLC | Direct ownership interest | 29 Feb 2016 | |
| Wakefield Capital LLC | Indirect ownership interest | 7 Jun 2016 | |
| Wachusett Ventures LLC | Operational/managerial control | 1 Mar 2016 | |
| Wachusett Ventures LLC | Adp of the snf | 24 Nov 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Southeastern Connecticut Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Beechwood Health & Rehabilitation Center | New London | 4 of 5 | 11 | $0 | 26 Jun 2025 | |
| New London Sub-Acute and NursingSpecial Focus candidate | Waterford | 1 of 5 | 52 | $180,374 | 27 Mar 2025 | |
| Fairview | Groton | 4 of 5 | 11 | $0 | 17 Jul 2024 | |
| Civita Care Bayview | Waterford | 1 of 5 | 24 | $23,179 | 3 Dec 2025 | |
| Complete Care at Groton Regency | Groton | 5 of 5 | 8 | $0 | 29 Jan 2026 | |
| Greentree Manor Nursing and Rehabilitation Center | Waterford | 1 of 5 | 29 | $0 | 6 May 2025 | |
| Mystic Healthcare & Rehabilitation Center, LLC | Mystic | 1 of 5 | 20 | $38,860 | 14 Jan 2026 | |
| Bride Brook Rehabilitation & Nursing Center | Niantic | 5 of 5 | 2 | $0 | 23 Apr 2025 | |
| Apple Rehab Mystic | Mystic | 2 of 5 | 13 | $16,588 | 13 Aug 2024 | |
| Pendleton Rehabilitation and Nursing Center | Mystic | 5 of 5 | 10 | $0 | 23 Jan 2025 | |
| Avalon Health Care Center at Stoneridge | Mystic | 5 of 5 | 3 | $8,018 | 27 Sep 2024 | |
| Apple Rehab Uncasville | Uncasville | 2 of 5 | 10 | $16,065 | 14 Mar 2024 |
All 14 nursing homes in Southeastern Connecticut Planning Region
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Harbor Village North Health and Rehabilitation Cen (CCN 075196). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/harbor-village-north-health-and-rehabilitation-cen-new-london-ct-075196/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Harbor Village North Health and Rehabilitation Cen last inspected?
- The latest inspection with a citation in the CMS record was on 6 Apr 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 9 Jul 2024.
- Who operates Harbor Village North Health and Rehabilitation Cen?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names Wachusett Ventures LLC for operational or managerial control. This site does not show the names of persons.
- Is Harbor Village North Health and Rehabilitation Cen a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.