Connecticut › Southeastern Ct County › Waterford
Greentree Manor Nursing and Rehabilitation Center
4 Greentree Drive, Waterford, CT 06385
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Greentree Manor Nursing and Rehabilitation Center is a For-profit, corporation nursing home in Waterford, Connecticut, certified for 90 beds and caring for about 75 residents a day.
CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 3 and quality measures 1.
Inspectors recorded 86 health deficiencies across the three most recent survey cycles (29, 42, 15 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 95.6 per 100 beds, more than the state median of 29.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (0.7 RN), close to the Connecticut median of 3.7; nursing staff turnover is 64.9%.
CMS flags that the facility carries the CMS abuse icon.
86health deficiencies, 3 survey cycles3 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.7
84%occupancy (residents ÷ beds)75 residents a day
Compared with county, state and nation
| Measure | This facility | Southeastern Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 86 | 32 | 35 | 28.7 |
| Citations per 100 beds | 95.6 | 32.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.5 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 64.9% | 35.2% | 35.9% | 45.8% |
| Fines listed | $0 | $16,065 | $8,021 | — |
County and state figures are medians across facilities (14 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 May 2025, 25 May 2023.
Severity mix: G ×3 D ×67 E ×16
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 2 Jul 2026 |
| 8 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Jul 2026 |
| 8 May 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 2 Jul 2026 |
| 8 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 2 Jul 2026 |
| 22 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Feb 2026 |
| 2 Dec 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 13 Jan 2026 |
| 2 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 13 Jan 2026 |
| 8 Jul 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 19 Aug 2025 |
| 8 Jul 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 19 Aug 2025 |
| 8 Jul 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Aug 2025 |
| 15 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Jun 2025 |
| 6 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 17 Jul 2025 |
| 6 May 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 17 Jul 2025 |
| 24 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 5 May 2025 |
| 31 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Dec 2024 |
| 31 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 12 Dec 2024 |
| 31 Oct 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 12 Dec 2024 |
| 17 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 27 Nov 2024 |
| 17 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 27 Nov 2024 |
| 7 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Nov 2024 |
| 28 Aug 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 9 Oct 2024 |
| 1 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Oct 2024 |
| 1 Aug 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Complaint investigation | 11 Oct 2024 |
| 19 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 1 Mar 2024 |
| 19 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 1 Mar 2024 |
| 19 Jan 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 1 Mar 2024 |
| 19 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 1 Mar 2024 |
| 25 May 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 30 Jun 2023 |
| 25 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Standard survey | 6 Jul 2023 |
| 25 May 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 6 Jul 2023 |
| 10 Feb 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 6 Mar 2021 |
| 10 Feb 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 6 Mar 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 64.9%, RNs 83.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 28.6% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.2% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.4% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 34.4% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.4% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Southeastern Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avalon Health Care Center At Stoneridge | Mystic | 40 | 5 | 5 | 5 | 7 | 17.5 | $8K | 4 Mar 2025 |
| Bride Brook Rehabilitation & Nursing Center | Niantic | 130 | 5 | 5 | 4 | 11 | 8.5 | — | 23 Apr 2025 |
| Complete Care At Groton Regency | Groton | 162 | 5 | 4 | 2 | 21 | 13.0 | — | 29 Jan 2026 |
| Pendleton Rehabilitation and Nursing Center | Mystic | 120 | 5 | 4 | 3 | 32 | 26.7 | — | 18 Nov 2025 |
| Beechwood Health & Rehabilitation Center | New London | 60 | 4 | 4 | 2 | 23 | 38.3 | — | 21 Nov 2025 |
| Fairview | Groton | 120 | 4 | 4 | 1 | 17 | 14.2 | — | 13 Apr 2026 |
| Norwich Sub-Acute and Nursing | Norwich | 120 | 4 | 4 | 2 | 23 | 19.2 | $47K | 4 Jun 2026 |
| Apple Rehab Mystic | Mystic | 60 | 2 | 3 | 1 | 32 | 53.3 | $17K | 8 May 2026 |
All 14 facilities in Southeastern Ct County
Questions and answers
How many deficiencies has Greentree Manor Nursing and Rehabilitation Center been cited for?
86 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Greentree Manor Nursing and Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Greentree Manor Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Greentree Manor Nursing and Rehabilitation Center?
Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Greentree Manor Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 8 May 2026; the most recent standard health survey was 6 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.