Louisiana › Orleans County › New Orleans
Covenant Home
5919 Magazine Street, New Orleans, LA 70115
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Covenant Home, in New Orleans, Louisiana, is certified for 96 beds under non-profit, church related ownership.
CMS gives it 4 of 5 stars overall, above the Louisiana median of 2; the health inspection rating is 4, staffing 3 and quality measures 3.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (1, 10, 5 by cycle, most recent first), none at the actual-harm level. That is 16.7 per 100 beds, about the same as the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Louisiana median of 3.6; nursing staff turnover is 30.2%.
Compared with county, state and nation
| Measure | This facility | Orleans Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 16 | 28 | 21 | 28.7 |
| Citations per 100 beds | 16.7 | 16.7 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.2 | 4.1 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 30.2% | 51.8% | 47.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (11 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 May 2026, 21 May 2025.
Severity mix: D ×10 E ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 3 Jul 2026 |
| 21 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 5 Jul 2025 |
| 21 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Jul 2025 |
| 7 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 Dec 2024 |
| 7 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Dec 2024 |
| 20 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Jul 2024 |
| 21 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 5 Jul 2024 |
| 21 May 2024 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 5 Jul 2024 |
| 21 May 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 5 Jul 2024 |
| 21 May 2024 | F0563 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. | D | Standard survey | 5 Jul 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 30.2%, RNs 20.0%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.0% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.2% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.8% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Protestant Home For The Aged.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Orleans County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| John J Hainkel Jr Home and Rehabilitation Center | New Orleans | 142 | 5 | 5 | 4 | 6 | 4.2 | — | 3 Apr 2025 |
| Jo Ellen Smith Convalescent Center | New Orleans | 180 | 4 | 4 | 2 | 15 | 8.3 | — | 12 Mar 2026 |
| Our Lady of Wisdom Community Care Center | New Orleans | 138 | 4 | 4 | 3 | 14 | 10.1 | — | 17 Jun 2026 |
| Willow Wood At Woldenberg Village | New Orleans | 120 | 3 | 3 | 2 | 17 | 14.2 | $40K | 2 Jul 2025 |
| Chateau De Notre Dame Community Care Center | New Orleans | 171 | 2 | 2 | 3 | 28 | 16.4 | $36K | 4 Jun 2025 |
| St. Margaret'S Daughters Home | New Orleans | 112 | 2 | 2 | 3 | 34 | 30.4 | — | 20 May 2026 |
| Ferncrest Manor Living Center | New Orleans | 200 | 1 | 1 | 1 | 51 | 25.5 | $282K | 16 Jun 2026 |
| Lafon Nursing Facility of the Holy Family | New Orleans | 155 | 1 | 2 | 2 | 34 | 21.9 | $157K | 23 Apr 2026 |
All 11 facilities in Orleans County
Questions and answers
How many deficiencies has Covenant Home been cited for?
16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Covenant Home been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Covenant Home compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Covenant Home?
Ownership type is non-profit, church related. Individual owners and managers are not listed on this site.
When was Covenant Home last inspected?
The most recent survey or investigation in the CMS record is dated 20 May 2026; the most recent standard health survey was 20 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.