Louisiana › Orleans County › New Orleans
St Bernard Nursing & Rehab
4021 Roneagle Way, New Orleans, LA 70122
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
St Bernard Nursing & Rehab, in New Orleans, Louisiana, is certified for 127 beds under for-profit, limited liability company ownership and belongs to the Volare Health chain.
CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (11, 9, 24 by cycle, most recent first), none at the actual-harm level. That is 34.6 per 100 beds, more than the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.2 RN), close to the Louisiana median of 3.6; nursing staff turnover is 58.8%.
Compared with county, state and nation
| Measure | This facility | Orleans Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 44 | 28 | 21 | 28.7 |
| Citations per 100 beds | 34.6 | 16.7 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.1 | 4.1 | 3.6 | 3.9 |
| RN hours per resident day | 0.2 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 58.8% | 51.8% | 47.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (11 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Jun 2025, 5 Jun 2024.
Severity mix: D ×23 E ×19 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Apr 2026 |
| 12 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Apr 2026 |
| 12 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Apr 2026 |
| 4 Dec 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 16 Jan 2026 |
| 10 Jun 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 25 Jul 2025 |
| 10 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 25 Jul 2025 |
| 26 Feb 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 12 Apr 2025 |
| 26 Feb 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 12 Apr 2025 |
| 26 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 12 Apr 2025 |
| 5 Jun 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 20 Jul 2024 |
| 5 Jun 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 20 Jul 2024 |
| 5 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Aug 2024 |
| 5 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 20 Jul 2024 |
| 5 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Jul 2024 |
| 5 Jun 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 20 Jul 2024 |
| 8 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 31 May 2024 |
| 4 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 1 May 2024 |
| 19 Dec 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 19 Jan 2024 |
| 19 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Jan 2024 |
| 14 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0732 | Post nurse staffing information every day. | E | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 27 Sep 2023 |
| 14 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 27 Sep 2023 |
| 14 Aug 2023 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Standard survey | 27 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 58.8%, RNs 60.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.0% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.5% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.1% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.0% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: St Bernard Nursing & Rehab Llc. Chain: Volare Health (16 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| La 10 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 07/26/2022 |
| La 10 Pinnacle Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/26/2022 |
| La10 Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/25/2023 |
| St Bernard Nursing & Rehab Propco LLC | 5% or greater mortgage interest | NOT APPLICABLE | 07/26/2022 |
| Volare Health LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| La 10 Pinnacle Holdco LLC | Adp of the snf | NOT APPLICABLE | 07/26/2022 |
| La10 Holdings LLC | Adp of the snf | NOT APPLICABLE | 07/26/2022 |
| St Bernard Nursing & Rehab Propco LLC | Adp of the snf | NOT APPLICABLE | 07/26/2022 |
| Volare Health LLC | Adp of the snf | NOT APPLICABLE | 02/26/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Orleans County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| John J Hainkel Jr Home and Rehabilitation Center | New Orleans | 142 | 5 | 5 | 4 | 6 | 4.2 | — | 3 Apr 2025 |
| Covenant Home | New Orleans | 96 | 4 | 4 | 3 | 16 | 16.7 | — | 20 May 2026 |
| Jo Ellen Smith Convalescent Center | New Orleans | 180 | 4 | 4 | 2 | 15 | 8.3 | — | 12 Mar 2026 |
| Our Lady of Wisdom Community Care Center | New Orleans | 138 | 4 | 4 | 3 | 14 | 10.1 | — | 17 Jun 2026 |
| Willow Wood At Woldenberg Village | New Orleans | 120 | 3 | 3 | 2 | 17 | 14.2 | $40K | 2 Jul 2025 |
| Chateau De Notre Dame Community Care Center | New Orleans | 171 | 2 | 2 | 3 | 28 | 16.4 | $36K | 4 Jun 2025 |
| St. Margaret'S Daughters Home | New Orleans | 112 | 2 | 2 | 3 | 34 | 30.4 | — | 20 May 2026 |
| Ferncrest Manor Living Center | New Orleans | 200 | 1 | 1 | 1 | 51 | 25.5 | $282K | 16 Jun 2026 |
All 11 facilities in Orleans County
Questions and answers
How many deficiencies has St Bernard Nursing & Rehab been cited for?
44 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has St Bernard Nursing & Rehab been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at St Bernard Nursing & Rehab compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates St Bernard Nursing & Rehab?
It is part of the Volare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include La 10 Opco Holdco LLC, La 10 Pinnacle Holdco LLC and La10 Holdings LLC. Individual owners and managers are not listed on this site.
When was St Bernard Nursing & Rehab last inspected?
The most recent survey or investigation in the CMS record is dated 12 Mar 2026; the most recent standard health survey was 10 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.