Louisiana › Orleans County › New Orleans
Jo Ellen Smith Convalescent Center
4502 General Meyer Avenue, New Orleans, LA 70131
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Jo Ellen Smith Convalescent Center, in New Orleans, Louisiana, is certified for 180 beds under for-profit, corporation ownership and belongs to the Priority Management chain.
CMS gives it 4 of 5 stars overall, above the Louisiana median of 2; the health inspection rating is 4, staffing 2 and quality measures 4.
Inspectors recorded 15 health deficiencies across the three most recent survey cycles (6, 4, 5 by cycle, most recent first), none at the actual-harm level. That is 8.3 per 100 beds, fewer than the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.2 RN), close to the Louisiana median of 3.6; nursing staff turnover is 35.6%.
Compared with county, state and nation
| Measure | This facility | Orleans Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 15 | 28 | 21 | 28.7 |
| Citations per 100 beds | 8.3 | 16.7 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.7 | 4.1 | 3.6 | 3.9 |
| RN hours per resident day | 0.2 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 35.6% | 51.8% | 47.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (11 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Mar 2026, 19 Mar 2025.
Severity mix: D ×8 E ×6 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 3 Apr 2026 |
| 12 Mar 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 3 Apr 2026 |
| 12 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 3 Apr 2026 |
| 15 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 6 Feb 2026 |
| 15 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 6 Feb 2026 |
| 5 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 21 Aug 2025 |
| 19 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 11 Apr 2025 |
| 19 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 11 Apr 2025 |
| 19 Mar 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 11 Apr 2025 |
| 5 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Sep 2024 |
| 7 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 31 Mar 2024 |
| 14 Dec 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 14 Jan 2024 |
| 14 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 14 Jan 2024 |
| 7 Sep 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 23 Sep 2023 |
| 9 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 15 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 35.6%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.2% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.8% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.7% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.7% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.5% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Priority Group Holdings, L.L.C.. Chain: Priority Management (38 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Fbgm, L.L.C. | 5% or greater direct ownership interest | 25% | 10/01/2016 |
| Fbgm, L.L.C. | 5% or greater security interest | NOT APPLICABLE | 10/01/2016 |
| Priority Management Group, LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2016 |
| Priority Management Group, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2016 |
| Progressive Rehab Solutions, LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Orleans County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| John J Hainkel Jr Home and Rehabilitation Center | New Orleans | 142 | 5 | 5 | 4 | 6 | 4.2 | — | 3 Apr 2025 |
| Covenant Home | New Orleans | 96 | 4 | 4 | 3 | 16 | 16.7 | — | 20 May 2026 |
| Our Lady of Wisdom Community Care Center | New Orleans | 138 | 4 | 4 | 3 | 14 | 10.1 | — | 17 Jun 2026 |
| Willow Wood At Woldenberg Village | New Orleans | 120 | 3 | 3 | 2 | 17 | 14.2 | $40K | 2 Jul 2025 |
| Chateau De Notre Dame Community Care Center | New Orleans | 171 | 2 | 2 | 3 | 28 | 16.4 | $36K | 4 Jun 2025 |
| St. Margaret'S Daughters Home | New Orleans | 112 | 2 | 2 | 3 | 34 | 30.4 | — | 20 May 2026 |
| Ferncrest Manor Living Center | New Orleans | 200 | 1 | 1 | 1 | 51 | 25.5 | $282K | 16 Jun 2026 |
| Lafon Nursing Facility of the Holy Family | New Orleans | 155 | 1 | 2 | 2 | 34 | 21.9 | $157K | 23 Apr 2026 |
All 11 facilities in Orleans County
Questions and answers
How many deficiencies has Jo Ellen Smith Convalescent Center been cited for?
15 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Jo Ellen Smith Convalescent Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Jo Ellen Smith Convalescent Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Jo Ellen Smith Convalescent Center?
It is part of the Priority Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Fbgm, L.L.C. and Priority Management Group, LLC. Individual owners and managers are not listed on this site.
When was Jo Ellen Smith Convalescent Center last inspected?
The most recent survey or investigation in the CMS record is dated 12 Mar 2026; the most recent standard health survey was 12 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.