Chateau De Notre Dame Community Care CenterCMS ratings, inspections and fines
- Address
- 2832 Burdette Street, New Orleans, LA 70125
- CCN
- 195589
- Ownership type
- Non-profit, corporation
- Certified beds
- 171
- Chain
- Commcare Corporation
- Residents per day
- 155
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Chateau De Notre Dame Community Care Center an overall rating of 2 of 5 stars. The last standard survey was on 4 Jun 2025. The latest survey cycle has 4 health citations. The median for nursing homes in Louisiana is 6. CMS lists 2 fines with a total of $36,265 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Orleans Parish median | Louisiana median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 2.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 2.0 | 3.6 |
A median is the middle value of the homes in the group: 11 homes in the parish, 265 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Louisiana median |
|---|---|---|---|
| Cycle 1 (latest) | 4 Jun 2025 | 4 | 6 |
| Cycle 2 | 13 Jun 2024 | 7 | 8 |
| Cycle 3 | No date | 17 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 27 Jun 2025 |
| 4 Jun 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 27 Jun 2025 |
| 4 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 27 Jun 2025 |
| 4 Jun 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 27 Jun 2025 |
Survey cycle 2: 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 8 May 2025 |
| 14 May 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 15 May 2025 |
| 19 Mar 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 4 Apr 2025 |
| 13 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 12 Jul 2024 |
| 13 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 Jul 2024 |
| 13 Jun 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 12 Jul 2024 |
| 13 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 Jul 2024 |
Survey cycle 3: 17 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 31 Jul 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 23 Aug 2024 |
| 20 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Complaint investigation | 22 May 2024 |
| 20 May 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K | Complaint investigation | 22 May 2024 |
| 6 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 29 Dec 2023 |
| 6 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Complaint investigation | 29 Dec 2023 |
| 21 Nov 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Dec 2023 |
| 21 Nov 2023 | F0776 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Complaint investigation | 17 Dec 2023 |
| 3 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 1 Sep 2023 |
| 3 Aug 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 1 Sep 2023 |
| 3 Aug 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Sep 2023 |
| 3 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Sep 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 14 May 2025 | Fine | $26,685 | |
| 14 May 2025 | Fine | $9,580 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Louisiana median | Louisiana average (CMS) |
|---|---|---|---|
| All nurse staff | 4.12 | 3.60 | 3.73 |
| Registered nurses (RN) | 0.31 | 0.20 | 0.30 |
| Licensed practical nurses (LPN) | 1.46 | 1.15 | |
| Nurse aides | 2.34 | 2.27 | |
| All nurse staff, weekends | 3.35 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 45.5%
- Nurse staff turnover, Louisiana median
- 47.0%
- RN turnover in a year
- 40.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.7% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.9% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.0% | 21.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Commcare Corporation
- Chain
- Commcare Corporation (14 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Commcare Corporation | 5% or greater direct ownership interest | 100% | 14 Jun 2023 |
| Commcare Management Corporation | Operational/managerial control | 14 Jun 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Orleans Parish
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| St. Margaret's Daughters Home | New Orleans | 2 of 5 | 10 | $0 | 20 Aug 2025 | |
| St Jude's Health & Wellness Center | New Orleans | 1 of 5 | 17 | $389,089 | 23 Jan 2026 | |
| Covenant Home | New Orleans | 4 of 5 | 1 | $0 | 20 May 2026 | |
| John J Hainkel Jr Home and Rehabilitation Center | New Orleans | 5 of 5 | 0 | $0 | 16 Apr 2026 | |
| St Bernard Nursing & Rehab | New Orleans | 1 of 5 | 11 | $0 | 10 Jun 2025 | |
| Willow Wood at Woldenberg Village | New Orleans | 3 of 5 | 7 | $40,248 | 2 Jul 2025 | |
| Jo Ellen Smith Convalescent Center | New Orleans | 4 of 5 | 6 | $0 | 12 Mar 2026 | |
| Lafon Nursing Facility of the Holy Family | New Orleans | 1 of 5 | 12 | $156,653 | 27 Aug 2025 | |
| Our Lady of Wisdom Community Care Center | New Orleans | 4 of 5 | 2 | $0 | 17 Jun 2026 | |
| Ferncrest Manor Living Center | New Orleans | 1 of 5 | 11 | $282,413 | 20 May 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Chateau De Notre Dame Community Care Center (CCN 195589). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/chateau-de-notre-dame-community-care-center-new-orleans-la-195589/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Chateau De Notre Dame Community Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 4 Jun 2025. It was a standard survey. It gave 4 citations. The standard survey before the last one was on 13 Jun 2024.
- Who operates Chateau De Notre Dame Community Care Center?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Commcare Corporation. The CMS ownership file names Commcare Management Corporation for operational or managerial control. This site does not show the names of persons.
- Is Chateau De Notre Dame Community Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Louisiana as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.