Creekside Post-AcuteCMS ratings, inspections and fines
- Address
- 3580 Payne Avenue, San Jose, CA 95117
- CCN
- 055884
- Ownership type
- For-profit, limited liability company
- Certified beds
- 130
- Residents per day
- 123
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Creekside Post-Acute an overall rating of 5 of 5 stars. The last standard survey was on 5 Dec 2024. The latest survey cycle has 5 health citations. The median for nursing homes in California is 14. CMS lists 1 fine of $20,248 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Santa Clara County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 50 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 5 Dec 2024 | 5 | 14 |
| Cycle 2 | 10 Jan 2022 | 20 | 14 |
| Cycle 3 | No date | 17 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Oct 2025 |
| 23 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 19 Oct 2025 |
| 5 Dec 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Dec 2024 |
| 5 Dec 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 23 Dec 2024 |
| 5 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 Dec 2024 |
Survey cycle 2: 20 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Complaint investigation | 27 Jun 2025 |
| 15 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 30 Apr 2025 |
| 8 Nov 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | F | Complaint investigation | 5 Dec 2024 |
| 8 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 5 Dec 2024 |
| 8 Nov 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 2 Dec 2024 |
| 6 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Sep 2024 |
| 30 Aug 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 6 Sep 2024 |
| 9 Aug 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 4 Sep 2024 |
| 9 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 4 Sep 2024 |
| 10 Jan 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 24 Jan 2022 |
| 10 Jan 2022 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 24 Jan 2022 |
Survey cycle 3: 17 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 16 Aug 2024 |
| 23 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 23 Mar 2024 |
| 22 Feb 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 22 Mar 2024 |
| 22 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 22 Mar 2024 |
| 22 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 22 Mar 2024 |
| 8 Aug 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 5 Sep 2023 |
| 6 Jun 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0572 | Give residents a notice of rights, rules, services and charges. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Jul 2019 |
| 6 Jun 2019 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 1 Jul 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 18 Jul 2024 | Fine | $20,248 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 4.15 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.77 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 0.90 | 1.20 | |
| Nurse aides | 2.48 | 2.65 | |
| All nurse staff, weekends | 3.83 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 57.2%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 61.1%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.5% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.9% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Newport Beach Holdings LLC
- Chain
- Links Healthcare Group (32 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Forbright Bank | 5% or greater security interest | 1 Jun 2022 | |
| Links Healthcare Group LLC | Operational/managerial control | 1 Jun 2022 | |
| Links Support Services, LLC | Operational/managerial control | 1 Jun 2022 | |
| Eide Bailly LLP | Adp of the snf | 1 Jun 2022 | |
| Links Healthcare Group LLC | Adp of the snf | 27 Jun 2025 | |
| Links Support Services, LLC | Adp of the snf | 27 Jun 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Santa Clara County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| A Grace Sub Acute & Skilled Care | San Jose | 4 of 5 | 14 | $0 | 18 Oct 2024 | |
| Baywood Post Acute | Campbell | 3 of 5 | 14 | $0 | 4 Apr 2025 | |
| Courtyard Care Center | San Jose | 3 of 5 | 14 | $0 | 31 Jan 2025 | |
| Empress Care Center, LLC | San Jose | 4 of 5 | 13 | $0 | 28 Apr 2025 | |
| White Blossom Care Center | San Jose | 2 of 5 | 18 | $97,052 | 13 Mar 2026 | |
| Camden Postacute Care, Inc | Campbell | 4 of 5 | 17 | $0 | 16 May 2025 | |
| O'Connor Hospital D/P SNF | San Jose | 5 of 5 | 2 | $0 | 29 Aug 2025 | |
| Skyline Healthcare Center - San Jose | San Jose | 1 of 5 | 19 | $105,089 | 27 Jun 2025 | |
| Westwood Post Acute | San Jose | 2 of 5 | 32 | $31,936 | 18 Apr 2025 | |
| The Win Post-Acute | Santa Clara | 5 of 5 | 11 | $0 | 9 May 2025 | |
| The Redwoods Post-Acute | San Jose | 3 of 5 | 10 | $0 | 17 Jan 2025 | |
| Childrens HC Org No CA -Pediatric Hospital D/P SNF | Campbell | 5 of 5 | 5 | $3,145 | 26 Jul 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Creekside Post-Acute (CCN 055884). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/creekside-post-acute-san-jose-ca-055884/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Creekside Post-Acute last inspected?
- The latest inspection with a citation in the CMS record was on 23 Sep 2025. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 10 Jan 2022.
- Who operates Creekside Post-Acute?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Links Healthcare Group. The CMS ownership file names Links Healthcare Group LLC and Links Support Services, LLC for operational or managerial control. This site does not show the names of persons.
- Is Creekside Post-Acute a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.