Elder Care Record

California › Los Angeles County › Torrance

Driftwood Healthcare Center

4109 Emerald St, Torrance, CA 90503

CCN 555114 · For-profit, limited liability company · 99 certified beds · chain Citrus Wellness Centre

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Driftwood Healthcare Center, in Torrance, California, is certified for 99 beds under for-profit, limited liability company ownership and belongs to the Citrus Wellness Centre chain.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.

Inspectors recorded 65 health deficiencies across the three most recent survey cycles (13, 24, 28 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 65.7 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $23K.

Reported nurse staffing is 3.9 hours per resident per day (0.5 RN), close to the California median of 4.2.

65health deficiencies, 3 survey cycles1 at actual harm or worse
$23Kfines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)93 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating2233.0
Health citations, 3 cycles65614428.7
Citations per 100 beds65.769.151.126.8
Total nurse hours per resident day3.94.34.23.9
RN hours per resident day0.50.40.50.7
Nursing staff turnover—34.4%36.4%45.8%
Fines listed$22,601$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 224
Cycle 328

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Aug 2025, 19 Aug 2024.

Severity mix: K ×1 D ×52 E ×8 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Nov 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation15 Dec 2025
25 Nov 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation15 Dec 2025
8 Aug 2025F0880Provide and implement an infection prevention and control program.FStandard survey28 Aug 2025
8 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey28 Aug 2025
8 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey28 Aug 2025
8 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey28 Aug 2025
8 Aug 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey28 Aug 2025
8 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey28 Aug 2025
8 Aug 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey28 Aug 2025
8 Aug 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey28 Aug 2025
8 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey28 Aug 2025
8 Aug 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey28 Aug 2025
8 Aug 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey28 Aug 2025
7 Jul 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation11 Jul 2025
11 Jun 2025F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation2 Jul 2025
11 Jun 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation2 Jul 2025
30 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation22 May 2025
30 Apr 2025F0610Respond appropriately to all alleged violations.DComplaint investigation22 May 2025
20 Mar 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Apr 2025
20 Mar 2025F0610Respond appropriately to all alleged violations.DComplaint investigation10 Apr 2025
6 Mar 2025F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation26 Mar 2025
6 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation26 Mar 2025
9 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation30 Dec 2024
15 Nov 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation3 Dec 2024
11 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation14 Nov 2024
11 Oct 2024F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation14 Nov 2024
11 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 Nov 2024
26 Sep 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation24 Oct 2024
19 Aug 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.KComplaint investigation11 Sep 2024
19 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Sep 2024
19 Aug 2024F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.FStandard survey11 Sep 2024
19 Aug 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey11 Sep 2024
19 Aug 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey11 Sep 2024
19 Aug 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.EComplaint investigation11 Sep 2024
19 Aug 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey11 Sep 2024
19 Aug 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey11 Sep 2024
19 Aug 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.DStandard survey11 Sep 2024
8 May 2024F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint investigation25 May 2024
8 May 2024F0685Assist a resident in gaining access to vision and hearing services.DComplaint investigation25 May 2024
26 Mar 2024F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation10 Apr 2024
8 Mar 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation28 Mar 2024
22 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation13 Oct 2023
22 Sep 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation13 Oct 2023
5 Aug 2023F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation21 Aug 2023
5 Aug 2023F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation21 Aug 2023
6 Dec 2021F0880Provide and implement an infection prevention and control program.EStandard survey30 Dec 2021
6 Dec 2021F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey30 Dec 2021
6 Dec 2021F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey30 Dec 2021
6 Dec 2021F0583Keep residents' personal and medical records private and confidential.DStandard survey30 Dec 2021
6 Dec 2021F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey30 Dec 2021
6 Dec 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Dec 2021
6 Dec 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey30 Dec 2021
6 Dec 2021F0687Provide appropriate foot care.DStandard survey30 Dec 2021
6 Dec 2021F0692Provide enough food/fluids to maintain a resident's health.DStandard survey30 Dec 2021
6 Dec 2021F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey30 Dec 2021
6 Dec 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Dec 2021
6 Dec 2021F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey30 Dec 2021
6 Dec 2021F0732Post nurse staffing information every day.DStandard survey30 Dec 2021
6 Dec 2021F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 Dec 2021
6 Dec 2021F0760Ensure that residents are free from significant medication errors.DStandard survey30 Dec 2021
6 Dec 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Dec 2021
6 Dec 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey30 Dec 2021
6 Dec 2021F0881Implement a program that monitors antibiotic use.DStandard survey30 Dec 2021
6 Dec 2021F0886Perform COVID19 testing on residents and staff.DStandard survey30 Dec 2021
6 Dec 2021F0908Keep all essential equipment working safely.DStandard survey30 Dec 2021

Penalties

DateTypeAmountDetail
19 Aug 2024Fine$22,601

Staffing

Total nursing3.92 h
Nurse aides2.5 h
LPN0.9 h
RN0.53 h
Weekend total3.68 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.2%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.7%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.5%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.2%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay10.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.2%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Driftwood Healthcare & Wellness Center, Llc. Chain: Citrus Wellness Centre (5 facilities).

OrganisationRole in the CMS recordInterestSince
Citrus Wellness Centre, LLC5% or greater direct ownership interest44%06/01/2010
Rockport Administrative Services, LLCOperational/managerial controlNOT APPLICABLE06/01/2010
Rockport Administrative Services, LLCAdp of the snfNOT APPLICABLE04/11/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Driftwood Healthcare Center been cited for?

65 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Driftwood Healthcare Center been fined?

Yes. CMS lists fines totalling $23K in the period covered.

How does staffing at Driftwood Healthcare Center compare?

Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Driftwood Healthcare Center?

It is part of the Citrus Wellness Centre chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Citrus Wellness Centre, LLC and Rockport Administrative Services, LLC. Individual owners and managers are not listed on this site.

When was Driftwood Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 25 Nov 2025; the most recent standard health survey was 8 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.