Elder Care Record

California › Los Angeles County › Torrance

The Earlwood

20820 Earl Street, Torrance, CA 90503

CCN 055032 · For-profit, limited liability company · 87 certified beds · chain Genesis Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Earlwood is a For-profit, limited liability company nursing home in Torrance, California, certified for 87 beds and caring for about 76 residents a day.

CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.

Inspectors recorded 93 health deficiencies across the three most recent survey cycles (28, 42, 23 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 106.9 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $18K.

Reported nurse staffing is 4.1 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 50.6%.

93health deficiencies, 3 survey cycles3 at actual harm or worse
$18Kfines listed by CMS1 penalty in period
4.1nurse hours per resident per daystate median 4.2
87%occupancy (residents ÷ beds)76 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating1233.0
Health citations, 3 cycles93614428.7
Citations per 100 beds106.969.151.126.8
Total nurse hours per resident day4.14.34.23.9
RN hours per resident day0.40.40.50.7
Nursing staff turnover50.6%34.4%36.4%45.8%
Fines listed$17,882$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)28
Cycle 242
Cycle 323

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jan 2026, 15 Nov 2024.

Severity mix: G ×3 D ×55 E ×32 F ×2 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
6 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation15 Jun 2026
6 Jun 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 Jun 2026
6 Jun 2026F0610Respond appropriately to all alleged violations.DComplaint investigation15 Jun 2026
8 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation15 Jan 2026
8 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation15 Jan 2026
8 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey15 Jan 2026
8 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey15 Jan 2026
8 Jan 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey15 Jan 2026
8 Jan 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey15 Jan 2026
8 Jan 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation15 Jan 2026
8 Jan 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey15 Jan 2026
8 Jan 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey15 Jan 2026
8 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation15 Jan 2026
8 Jan 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey15 Jan 2026
8 Jan 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation15 Jan 2026
8 Jan 2026F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation15 Jan 2026
8 Jan 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey15 Jan 2026
8 Jan 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey15 Jan 2026
8 Jan 2026F0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.DStandard survey15 Jan 2026
8 Jan 2026F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DStandard survey15 Jan 2026
8 Jan 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey15 Jan 2026
31 Dec 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation6 Jan 2026
20 Nov 2025F0790Provide routine and 24-hour emergency dental care for each resident.DComplaint investigation25 Nov 2025
20 Nov 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation25 Nov 2025
3 Sep 2025F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint investigation5 Sep 2025
15 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation20 Aug 2025
15 Aug 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation20 Aug 2025
15 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Aug 2025
3 Jul 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation9 Jul 2025
3 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation9 Jul 2025
3 Jul 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation9 Jul 2025
6 Jun 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation11 Jun 2025
6 Jun 2025F0692Provide enough food/fluids to maintain a resident's health.EComplaint investigation11 Jun 2025
6 Jun 2025F0865Have a plan that describes the process for conducting QAPI and QAA activities.EComplaint investigation11 Jun 2025
6 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Jun 2025
29 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation3 Jun 2025
29 May 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation3 Jun 2025
29 May 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation3 Jun 2025
4 May 2025F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation6 May 2025
4 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation6 May 2025
4 May 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation6 May 2025
4 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation6 May 2025
4 May 2025F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DComplaint investigation6 May 2025
4 May 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation6 May 2025
24 Apr 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation29 Apr 2025
24 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation29 Apr 2025
24 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation29 Apr 2025
24 Apr 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation29 Apr 2025
24 Apr 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation29 Apr 2025
24 Apr 2025F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.DComplaint investigation29 Apr 2025
30 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation5 Feb 2025
15 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey20 Nov 2024
15 Nov 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey20 Nov 2024
15 Nov 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey20 Nov 2024
15 Nov 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey20 Nov 2024
15 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey20 Nov 2024
15 Nov 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey20 Nov 2024
15 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey20 Nov 2024
15 Nov 2024F0880Provide and implement an infection prevention and control program.EStandard survey20 Nov 2024
15 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey20 Nov 2024
15 Nov 2024F0637Assess the resident when there is a significant change in conditionDStandard survey20 Nov 2024
15 Nov 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey20 Nov 2024
15 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey20 Nov 2024
15 Nov 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey20 Nov 2024
15 Nov 2024F0760Ensure that residents are free from significant medication errors.DStandard survey20 Nov 2024
15 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey20 Nov 2024
15 Nov 2024F0881Implement a program that monitors antibiotic use.DStandard survey20 Nov 2024
15 Nov 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.DStandard survey20 Nov 2024
25 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.GComplaint investigation5 Oct 2024
25 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation5 Oct 2024
14 May 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation20 May 2024
8 Feb 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation22 Feb 2024
21 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation20 Jan 2024
27 Oct 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey27 Nov 2023
27 Oct 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey27 Nov 2023
27 Oct 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey27 Nov 2023
27 Oct 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey27 Nov 2023
27 Oct 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey27 Nov 2023
27 Oct 2023F0760Ensure that residents are free from significant medication errors.EStandard survey27 Nov 2023
27 Oct 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey27 Nov 2023
27 Oct 2023F0880Provide and implement an infection prevention and control program.EStandard survey27 Nov 2023
27 Oct 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey27 Nov 2023
27 Oct 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey27 Nov 2023
27 Oct 2023F0641Ensure each resident receives an accurate assessment.DStandard survey27 Nov 2023
27 Oct 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey27 Nov 2023
27 Oct 2023F0685Assist a resident in gaining access to vision and hearing services.DStandard survey27 Nov 2023
27 Oct 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey27 Nov 2023
27 Oct 2023F0907Provide enough space and equipment to meet each resident's needsDStandard survey27 Nov 2023
28 Sep 2023F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EComplaint investigation28 Oct 2023
28 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation28 Oct 2023
15 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation14 Sep 2023
15 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Sep 2023
15 Aug 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 Sep 2023

Penalties

DateTypeAmountDetail
31 Dec 2025Fine$17,882

Staffing

Total nursing4.08 h
Nurse aides2.44 h
LPN1.26 h
RN0.37 h
Weekend total3.72 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 50.6%, RNs 71.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.4%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.8%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.4%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.5%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay2.5%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.0%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.0%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: The Earlwood, Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Bq Operations Holdings LLC5% or greater direct ownership interest100%02/01/2021
Bold Quail Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2021
Ghc Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2020
Newgen LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2021
Sundance Rehabilitation Holdco IncIndirect ownership interestNOT APPLICABLE02/01/2020
Welltower Op, LLCIndirect ownership interestNOT APPLICABLE02/01/2020
Zac Properties Xi LLCIndirect ownership interestNOT APPLICABLE02/01/2020
20820 Earl Street Property LLCAdp of the snfNOT APPLICABLE02/01/2020
9560 Pico LLCAdp of the snfNOT APPLICABLE08/01/2020
Bold Quail Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Bq Master Tenant LLCAdp of the snfNOT APPLICABLE08/14/2025
Bq Realty Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Fc-Gen Operations Investment LLCAdp of the snfNOT APPLICABLE02/01/2020
Gen Bq Jv Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Gen Operations I LLCAdp of the snfNOT APPLICABLE02/01/2020
Genesis Healthcare IncAdp of the snfNOT APPLICABLE02/01/2020
Genesis Healthcare LLCAdp of the snfNOT APPLICABLE02/01/2020
Genesis Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Ghc Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Ghc Jv Holdings LLCAdp of the snfNOT APPLICABLE02/01/2020
Hccf Management Group Xi LLCAdp of the snfNOT APPLICABLE02/01/2020
Newgen Administrative Services, LLCAdp of the snfNOT APPLICABLE02/01/2020
Newgen LLCAdp of the snfNOT APPLICABLE02/01/2020
Pico Ar LLCAdp of the snfNOT APPLICABLE02/01/2020
Powerback Rehabilitation LLCAdp of the snfNOT APPLICABLE02/01/2020
Sun Healthcare Group IncAdp of the snfNOT APPLICABLE02/01/2020

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has The Earlwood been cited for?

93 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Earlwood been fined?

Yes. CMS lists fines totalling $18K in the period covered.

How does staffing at The Earlwood compare?

Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Earlwood?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bq Operations Holdings LLC, Bold Quail Holdings LLC and Ghc Holdings LLC. Individual owners and managers are not listed on this site.

When was The Earlwood last inspected?

The most recent survey or investigation in the CMS record is dated 6 Jun 2026; the most recent standard health survey was 8 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.