El Encanto Healthcare CenterCMS ratings, inspections and fines
- Address
- 555 South El Encanto Road, City of Industry, CA 91745
- CCN
- 555395
- Ownership type
- Non-profit, other
- Certified beds
- 185
- Chain
- None in the CMS record
- Residents per day
- 43
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives El Encanto Healthcare Center an overall rating of 5 of 5 stars. The last standard survey was on 13 Jun 2025. The latest survey cycle has 11 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Los Angeles County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 5 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 369 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 13 Jun 2025 | 11 | 14 |
| Cycle 2 | 21 Jun 2024 | 12 | 14 |
| Cycle 3 | No date | 14 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Feb 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 16 Feb 2026 |
| 5 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 16 Feb 2026 |
| 13 Jun 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0732 | Post nurse staffing information every day. | E | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Jul 2025 |
| 13 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 6 Jul 2025 |
Survey cycle 2: 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Mar 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Apr 2025 |
| 26 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Apr 2025 |
| 21 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0732 | Post nurse staffing information every day. | B | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 Jul 2024 |
| 21 Jun 2024 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 12 Jul 2024 |
| 21 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Jul 2024 |
Survey cycle 3: 14 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Feb 2024 |
| 14 Jul 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 23 Aug 2023 |
| 14 Jul 2023 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 23 Aug 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 5.16 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.94 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.45 | 1.20 | |
| Nurse aides | 2.78 | 2.65 | |
| All nurse staff, weekends | 4.57 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 23.4%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 0.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.7% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.8% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.8% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.8% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, other
- Legal business name
- Industry Convalescent Hospital
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Industry Convalescent Hospital | 5% or greater direct ownership interest | 100% | 1 Jan 1983 |
The site shows organisations only. It does not show the names of persons.
Other homes in Los Angeles County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Beacon Healthcare Center | West Covina | 5 of 5 | 8 | $0 | 15 Jan 2026 | |
| Garden View Post Acute Rehabilitation | Baldwin Park | 4 of 5 | 19 | $0 | 27 Feb 2026 | |
| West Haven Healthcare | West Covina | 4 of 5 | 15 | $0 | 16 Mar 2026 | |
| West Covina Healthcare Center | West Covina | 3 of 5 | 14 | $78,978 | 5 Dec 2025 | |
| Clara Baldwin Stocker Home for Women | West Covina | 3 of 5 | 17 | $0 | 30 Jan 2026 | |
| West Covina Medical Center D/P SNF | West Covina | 4 of 5 | 13 | $0 | 18 Dec 2025 | |
| Victoria Care Center | Baldwin Park | 5 of 5 | 10 | $0 | 9 Apr 2026 | |
| Eastland Subacute and Rehabilitation Center | El Monte | 2 of 5 | 19 | $56,394 | 25 Jul 2025 | |
| Penn Mar Healthcare Center | El Monte | 2 of 5 | 16 | $4,893 | 21 Nov 2025 | |
| Whittier Hospital Medical Ctr D/P SNF | Whittier | 5 of 5 | 10 | $0 | 11 Jun 2026 | |
| Coast Care Convalescent Center | Baldwin Park | 4 of 5 | 11 | $0 | 2 Jan 2026 | |
| Greater El Monte Community Hos | El Monte | 4 of 5 | 9 | $5,698 | 21 Nov 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of El Encanto Healthcare Center (CCN 555395). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/el-encanto-healthcare-center-city-of-industry-ca-555395/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was El Encanto Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 5 Feb 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 21 Jun 2024.
- Who operates El Encanto Healthcare Center?
- The CMS record gives the ownership type as non-profit, other. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is El Encanto Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.