Delaware › New Castle County › Newark
Excelcare At Newark LLC
4949 Ogletown-Stanton Road, Newark, DE 19713
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 101 beds, Excelcare At Newark LLC serves Newark in New Castle County, Delaware and has taken Medicare and Medicaid residents since 1984.
CMS gives it 2 of 5 stars overall, below the Delaware median of 3; the health inspection rating is 1, staffing 4 and quality measures 5.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (12, 8, 21 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 40.6 per 100 beds, about the same as the state median of 35.0.
CMS lists 2 penalties in the period covered: fines totalling $29K.
Reported nurse staffing is 3.8 hours per resident per day (0.8 RN), close to the Delaware median of 3.9; nursing staff turnover is 39.4%.
Compared with county, state and nation
| Measure | This facility | New Castle Co. median | Delaware median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 33 | 33 | 28.7 |
| Citations per 100 beds | 40.6 | 35.7 | 35.0 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.9 | 3.9 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.8 | 0.7 |
| Nursing staff turnover | 39.4% | 44.9% | 41.7% | 45.8% |
| Fines listed | $29,309 | $32,394 | $34,838 | — |
County and state figures are medians across facilities (25 in the county, 44 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Delaware average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Apr 2026, 19 Feb 2025.
Severity mix: J ×1 G ×2 D ×28 E ×4 F ×3 B ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 May 2026 |
| 1 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 May 2026 |
| 23 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 26 Jan 2026 |
| 23 Dec 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 26 Jan 2026 |
| 23 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 26 Jan 2026 |
| 23 Dec 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 26 Jan 2026 |
| 23 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 26 Jan 2026 |
| 19 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 31 Mar 2025 |
| 19 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Mar 2025 |
| 19 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | C | Standard survey | 9 May 2024 |
| 19 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 9 May 2024 |
| 19 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 9 May 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Feb 2025 | Fine | $13,270 | |
| 19 Mar 2024 | Fine | $16,039 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Delaware average. Turnover: nursing staff 39.4%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Delaware median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.1% | 11.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.0% | 14.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.0% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.5% | 10.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Chain: Excelcare (8 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in New Castle County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cadia Rehabilitation Silverside | Wilmington | 116 | 5 | 3 | 5 | 29 | 25.0 | $11K | 27 Apr 2026 |
| Encore At Foulk | Wilmington | 46 | 5 | 5 | 5 | 12 | 26.1 | $14K | 13 Apr 2026 |
| Exceptional Care For Children | Newark | 46 | 5 | 5 | — | 5 | 10.9 | — | 19 May 2026 |
| Jeanne Jugan Residence | Newark | 40 | 5 | 4 | 5 | 14 | 35.0 | — | 10 Apr 2026 |
| Willowbrooke Court At Cokesbury Village | Hockessin | 10 | 5 | 4 | 5 | 11 | 110.0 | — | 29 Jul 2025 |
| Willowbrooke Court At Country House | Wilmington | 14 | 5 | 5 | 5 | 5 | 35.7 | — | 26 Feb 2025 |
| Cadia Rehabilitation Pike Creek | Wilmington | 177 | 4 | 3 | 2 | 35 | 19.8 | $106K | 1 Jul 2026 |
| Complete Care At Brackenville LLC | Hockessin | 104 | 4 | 3 | 3 | 30 | 28.8 | $17K | 5 Mar 2026 |
All 25 facilities in New Castle County
Questions and answers
How many deficiencies has Excelcare At Newark LLC been cited for?
41 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Delaware median is 33 per facility.
Has Excelcare At Newark LLC been fined?
Yes. CMS lists fines totalling $29K in the period covered.
How does staffing at Excelcare At Newark LLC compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Delaware median of 3.9 and a national average of 3.9.
Who operates Excelcare At Newark LLC?
It is part of the Excelcare chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Excelcare At Newark LLC last inspected?
The most recent survey or investigation in the CMS record is dated 1 Apr 2026; the most recent standard health survey was 1 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.