Arizona › Maricopa County › Phoenix
Haven of Phoenix
4202 North 20th Avenue, Phoenix, AZ 85015
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Haven of Phoenix is a For-profit, corporation nursing home in Phoenix, Arizona, certified for 114 beds and caring for about 107 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Arizona median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (8, 7, 5 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 17.5 per 100 beds, about the same as the state median of 18.4.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 3.2 hours per resident per day (0.5 RN), close to the Arizona median of 3.8; nursing staff turnover is 37.4%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Maricopa Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 16 | 20 | 28.7 |
| Citations per 100 beds | 17.5 | 14.3 | 18.4 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 37.4% | 45.3% | 46.3% | 45.8% |
| Fines listed | $8,278 | $0 | $0 | — |
County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 May 2026, 24 Jan 2025.
Severity mix: G ×1 D ×14 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 5 Jun 2026 |
| 6 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 5 Jun 2026 |
| 6 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 Jun 2026 |
| 6 May 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Jun 2026 |
| 6 May 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 5 Jun 2026 |
| 6 May 2026 | F0732 | Post nurse staffing information every day. | D | Standard survey | 5 Jun 2026 |
| 6 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Jun 2026 |
| 16 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 11 Feb 2026 |
| 24 Jan 2025 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 21 Feb 2025 |
| 24 Jan 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 21 Feb 2025 |
| 24 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 21 Feb 2025 |
| 13 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 16 Oct 2024 |
| 20 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Oct 2024 |
| 20 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Oct 2024 |
| 8 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 17 Nov 2023 |
| 8 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Nov 2023 |
| 8 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 17 Nov 2023 |
| 8 Sep 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 17 Nov 2023 |
| 8 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 16 Dec 2025 | Fine | $8,278 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 37.4%, RNs 41.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.0% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.1% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.7% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.9% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.4% | 7.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Haven Of Phoenix Llc. Chain: Haven Health (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Haven Health Properties LLC | 5% or greater mortgage interest | NOT APPLICABLE | 06/01/2016 |
| Haven Phoenix Real Estate LLC | 5% or greater mortgage interest | NOT APPLICABLE | 06/01/2016 |
| Health Group Management LLC | Operational/managerial control | NOT APPLICABLE | 11/25/2024 |
| Haven Health Properties LLC | Adp of the snf | NOT APPLICABLE | 11/25/2024 |
| Haven Phoenix Real Estate LLC | Adp of the snf | NOT APPLICABLE | 11/26/2024 |
| Health Group Management LLC | Adp of the snf | NOT APPLICABLE | 11/25/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Maricopa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Acacia Health Center | Phoenix | 78 | 5 | 5 | 5 | 3 | 3.8 | — | 24 Dec 2025 |
| Advance Health Care of Scottsdale | Scottsdale | 38 | 5 | 4 | 4 | 9 | 23.7 | — | 17 Sep 2025 |
| Advanced Health Care of Glendale | Glendale | 54 | 5 | 4 | 4 | 9 | 16.7 | — | 18 Jun 2026 |
| Advanced Healthcare of Mesa | Mesa | 38 | 5 | 5 | 4 | 8 | 21.1 | — | 5 Sep 2025 |
| Alta Mesa Health and Rehabilitation | Mesa | 70 | 5 | 5 | 2 | 6 | 8.6 | — | 20 Nov 2024 |
| Archstone Care Center | Chandler | 120 | 5 | 4 | 3 | 12 | 10.0 | — | 16 Jan 2026 |
| Az - Rio Vista Post Acute and Rehabilitation | Peoria | 150 | 5 | 4 | 3 | 12 | 8.0 | — | 7 May 2025 |
| Boswell Transitional Care of Cascadia | Sun City | 115 | 5 | 4 | 2 | 10 | 8.7 | — | 9 May 2025 |
All 77 facilities in Maricopa County
Questions and answers
How many deficiencies has Haven of Phoenix been cited for?
20 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has Haven of Phoenix been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Haven of Phoenix compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.
Who operates Haven of Phoenix?
It is part of the Haven Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Health Group Management LLC. Individual owners and managers are not listed on this site.
When was Haven of Phoenix last inspected?
The most recent survey or investigation in the CMS record is dated 6 May 2026; the most recent standard health survey was 6 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.