Elder Care Record

Arizona › Maricopa County › Phoenix

Desert Terrace Healthcare Center

2509 North 24th Street, Phoenix, AZ 85008

CCN 035014 · For-profit, corporation · 108 certified beds · chain The Ensign Group

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 108 beds, Desert Terrace Healthcare Center serves Phoenix in Maricopa County, Arizona and has taken Medicare and Medicaid residents since 1972.

CMS gives it 3 of 5 stars overall, equal to the Arizona median; the health inspection rating is 2, staffing 3 and quality measures 5.

Inspectors recorded 24 health deficiencies across the three most recent survey cycles (8, 3, 13 by cycle, most recent first), none at the actual-harm level. That is 22.2 per 100 beds, about the same as the state median of 18.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Arizona median of 3.8; nursing staff turnover is 55.4%.

CMS flags that the facility carries the CMS abuse icon.

24health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.3nurse hours per resident per daystate median 3.8
80%occupancy (residents ÷ beds)87 residents a day

Compared with county, state and nation

MeasureThis facilityMaricopa Co. medianArizona medianUS average
Overall star rating3433.0
Health citations, 3 cycles24162028.7
Citations per 100 beds22.214.318.426.8
Total nurse hours per resident day3.33.93.83.9
RN hours per resident day0.50.60.60.7
Nursing staff turnover55.4%45.3%46.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 23
Cycle 313

Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Sep 2025, 20 Oct 2023.

Severity mix: D ×17 E ×6 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigationDeficient, Provider has no plan of correction
9 Apr 2026F0839Employ staff that are licensed, certified, or registered in accordance with state laws.DComplaint investigation5 May 2026
22 Jan 2026F0567Honor the resident's right to manage his or her financial affairs.DComplaint investigation8 Mar 2026
22 Jan 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation8 Mar 2026
22 Jan 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation8 Mar 2026
22 Jan 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation8 Mar 2026
3 Dec 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation5 Dec 2025
26 Sep 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Nov 2025
24 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Mar 2025
10 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation24 Nov 2024
3 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation16 Aug 2024
16 Jan 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation6 Mar 2024
20 Oct 2023F0680Ensure the activities program is directed by a qualified professional.DStandard survey27 Nov 2023
9 Sep 2022F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.EStandard survey24 Oct 2022
9 Sep 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey24 Oct 2022
9 Sep 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey24 Oct 2022
9 Sep 2022F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey24 Oct 2022
9 Sep 2022F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey24 Oct 2022
9 Sep 2022F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey24 Oct 2022
9 Sep 2022F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey24 Oct 2022
9 Sep 2022F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey24 Oct 2022
9 Sep 2022F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey24 Oct 2022
9 Sep 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey24 Oct 2022
9 Sep 2022F0732Post nurse staffing information every day.BStandard survey24 Oct 2022

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.35 h
Nurse aides1.85 h
LPN0.95 h
RN0.54 h
Weekend total2.96 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 55.4%, RNs 41.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityArizona medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.0%8.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.7%1.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.5%0.6%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.0%11.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.2%7.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: 24th Street Healthcare Associates Llc. Chain: The Ensign Group (342 facilities).

OrganisationRole in the CMS recordInterestSince
Caretrust Gp LLCAdp of the snfNOT APPLICABLE04/01/2002
Caretrust Reit IncAdp of the snfNOT APPLICABLE04/01/2002
Ctr Partnership LPAdp of the snfNOT APPLICABLE01/01/2022
Ensign Services IncAdp of the snfNOT APPLICABLE08/01/2002
Terrace Holdings Az LLCAdp of the snfNOT APPLICABLE04/01/2002

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Maricopa County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Acacia Health CenterPhoenix7855533.8—24 Dec 2025
Advance Health Care of ScottsdaleScottsdale38544923.7—17 Sep 2025
Advanced Health Care of GlendaleGlendale54544916.7—18 Jun 2026
Advanced Healthcare of MesaMesa38554821.1—5 Sep 2025
Alta Mesa Health and RehabilitationMesa7055268.6—20 Nov 2024
Archstone Care CenterChandler1205431210.0—16 Jan 2026
Az - Rio Vista Post Acute and RehabilitationPeoria150543128.0—7 May 2025
Boswell Transitional Care of CascadiaSun City115542108.7—9 May 2025

All 77 facilities in Maricopa County

Questions and answers

How many deficiencies has Desert Terrace Healthcare Center been cited for?

24 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.

Has Desert Terrace Healthcare Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Desert Terrace Healthcare Center compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.

Who operates Desert Terrace Healthcare Center?

It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Desert Terrace Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 26 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.