Arizona › Maricopa County › Phoenix
Desert Haven Care Center
2645 East Thomas Road, Phoenix, AZ 85016
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Desert Haven Care Center, in Phoenix, Arizona, is certified for 115 beds under for-profit, limited liability company ownership.
CMS gives it 1 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (11, 7, 9 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 23.5 per 100 beds, more than the state median of 18.4.
CMS lists 3 penalties in the period covered: fines totalling $76K.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Maricopa Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 27 | 16 | 20 | 28.7 |
| Citations per 100 beds | 23.5 | 14.3 | 18.4 | 26.8 |
| Total nurse hours per resident day | — | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | — | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | — | 45.3% | 46.3% | 45.8% |
| Fines listed | $75,868 | $0 | $0 | — |
County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Sep 2025, 17 Apr 2024.
Severity mix: G ×3 D ×16 E ×7 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 10 Jun 2026 |
| 1 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 2 May 2026 |
| 2 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 27 Mar 2026 |
| 26 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Jan 2026 |
| 26 Jan 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 30 Jan 2026 |
| 26 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Jan 2026 |
| 26 Jan 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 Jan 2026 |
| 17 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 2 Mar 2026 |
| 17 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 2 Mar 2026 |
| 5 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 10 Sep 2025 |
| 5 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Sep 2025 |
| 6 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 11 Nov 2024 |
| 23 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 24 Aug 2024 |
| 17 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 19 Apr 2024 |
| 17 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 19 Apr 2024 |
| 17 Apr 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 19 Apr 2024 |
| 17 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 19 Apr 2024 |
| 17 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 Apr 2024 |
| 1 Dec 2022 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 5 Dec 2022 |
| 1 Dec 2022 | F0732 | Post nurse staffing information every day. | B | Standard survey | 5 Dec 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 15 Apr 2026 | Fine | $23,000 | |
| 17 Dec 2025 | Fine | $44,850 | |
| 23 Aug 2024 | Fine | $8,018 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.3% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.5% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 1.7% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.6% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 37.2% | 7.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Srcv Haven, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Srcv Haven, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 08/20/2002 |
| Srcv, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 08/16/2002 |
| Srcv Haven, LLC | Operational/managerial control | NOT APPLICABLE | 08/20/2002 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Maricopa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Acacia Health Center | Phoenix | 78 | 5 | 5 | 5 | 3 | 3.8 | — | 24 Dec 2025 |
| Advance Health Care of Scottsdale | Scottsdale | 38 | 5 | 4 | 4 | 9 | 23.7 | — | 17 Sep 2025 |
| Advanced Health Care of Glendale | Glendale | 54 | 5 | 4 | 4 | 9 | 16.7 | — | 18 Jun 2026 |
| Advanced Healthcare of Mesa | Mesa | 38 | 5 | 5 | 4 | 8 | 21.1 | — | 5 Sep 2025 |
| Alta Mesa Health and Rehabilitation | Mesa | 70 | 5 | 5 | 2 | 6 | 8.6 | — | 20 Nov 2024 |
| Archstone Care Center | Chandler | 120 | 5 | 4 | 3 | 12 | 10.0 | — | 16 Jan 2026 |
| Az - Rio Vista Post Acute and Rehabilitation | Peoria | 150 | 5 | 4 | 3 | 12 | 8.0 | — | 7 May 2025 |
| Boswell Transitional Care of Cascadia | Sun City | 115 | 5 | 4 | 2 | 10 | 8.7 | — | 9 May 2025 |
All 77 facilities in Maricopa County
Questions and answers
How many deficiencies has Desert Haven Care Center been cited for?
27 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has Desert Haven Care Center been fined?
Yes. CMS lists fines totalling $76K in the period covered.
How does staffing at Desert Haven Care Center compare?
CMS does not report staffing hours for this facility.
Who operates Desert Haven Care Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Srcv Haven, LLC, Srcv, LLC and Srcv Haven, LLC. Individual owners and managers are not listed on this site.
When was Desert Haven Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 9 Jun 2026; the most recent standard health survey was 5 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.