Arizona › Maricopa County › Phoenix
The Terraces of Phoenix
7550 North 16th Street, Phoenix, AZ 85020
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Terraces of Phoenix is a Non-profit, corporation nursing home in Phoenix, Arizona, certified for 64 beds and caring for about 52 residents a day.
CMS gives it 5 of 5 stars overall, above the Arizona median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (3, 6, 4 by cycle, most recent first), none at the actual-harm level. That is 20.3 per 100 beds, about the same as the state median of 18.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.8 hours per resident per day (1.2 RN), above the Arizona median of 3.8; nursing staff turnover is 20.6%.
Compared with county, state and nation
| Measure | This facility | Maricopa Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 16 | 20 | 28.7 |
| Citations per 100 beds | 20.3 | 14.3 | 18.4 | 26.8 |
| Total nurse hours per resident day | 4.8 | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | 1.2 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 20.6% | 45.3% | 46.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jun 2025, 31 May 2024.
Severity mix: D ×10 E ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 21 Jul 2025 |
| 13 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Jul 2025 |
| 13 Jun 2025 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 21 Jul 2025 |
| 10 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 Aug 2024 |
| 10 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Aug 2024 |
| 31 May 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 Aug 2024 |
| 31 May 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | Standard survey | 2 Jul 2024 |
| 31 May 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 14 Aug 2024 |
| 31 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Aug 2024 |
| 31 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 14 Aug 2024 |
| 2 Feb 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 8 May 2023 |
| 2 Feb 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 8 May 2023 |
| 2 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 8 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 20.6%, RNs 14.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.0% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 5.2% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 1.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.6% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.0% | 7.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Humangood Arizona Inc. Chain: Humangood (17 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Humangood Arizona Inc | 5% or greater direct ownership interest | 100% | 01/01/1973 |
| Humangood | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/01/2016 |
| U.S. Bank | 5% or greater security interest | NOT APPLICABLE | 04/01/2018 |
| Humangood Arizona Inc | Operational/managerial control | NOT APPLICABLE | 10/01/1987 |
| Baker Tilly Us LLP | Adp of the snf | NOT APPLICABLE | 10/15/2024 |
| Humangood | Adp of the snf | NOT APPLICABLE | 05/01/2016 |
| Humangood Arizona Inc | Adp of the snf | NOT APPLICABLE | 10/01/1987 |
| U.S. Bank | Adp of the snf | NOT APPLICABLE | 04/02/2018 |
| Washington Federal | Adp of the snf | NOT APPLICABLE | 07/24/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Maricopa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Acacia Health Center | Phoenix | 78 | 5 | 5 | 5 | 3 | 3.8 | — | 24 Dec 2025 |
| Advance Health Care of Scottsdale | Scottsdale | 38 | 5 | 4 | 4 | 9 | 23.7 | — | 17 Sep 2025 |
| Advanced Health Care of Glendale | Glendale | 54 | 5 | 4 | 4 | 9 | 16.7 | — | 18 Jun 2026 |
| Advanced Healthcare of Mesa | Mesa | 38 | 5 | 5 | 4 | 8 | 21.1 | — | 5 Sep 2025 |
| Alta Mesa Health and Rehabilitation | Mesa | 70 | 5 | 5 | 2 | 6 | 8.6 | — | 20 Nov 2024 |
| Archstone Care Center | Chandler | 120 | 5 | 4 | 3 | 12 | 10.0 | — | 16 Jan 2026 |
| Az - Rio Vista Post Acute and Rehabilitation | Peoria | 150 | 5 | 4 | 3 | 12 | 8.0 | — | 7 May 2025 |
| Boswell Transitional Care of Cascadia | Sun City | 115 | 5 | 4 | 2 | 10 | 8.7 | — | 9 May 2025 |
All 77 facilities in Maricopa County
Questions and answers
How many deficiencies has The Terraces of Phoenix been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has The Terraces of Phoenix been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Terraces of Phoenix compare?
Reported total nurse staffing is 4.8 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.
Who operates The Terraces of Phoenix?
It is part of the Humangood chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Humangood Arizona Inc, Humangood and Humangood Arizona Inc. Individual owners and managers are not listed on this site.
When was The Terraces of Phoenix last inspected?
The most recent survey or investigation in the CMS record is dated 13 Jun 2025; the most recent standard health survey was 13 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.