West Virginia › Cabell County › Huntington
Heritage Center
101-13th Street, Huntington, WV 25701
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Heritage Center is a For-profit, corporation nursing home in Huntington, West Virginia, certified for 160 beds and caring for about 156 residents a day.
CMS gives it 1 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 1, staffing 2 and quality measures 3.
Inspectors recorded 74 health deficiencies across the three most recent survey cycles (18, 24, 32 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 46.3 per 100 beds, about the same as the state median of 47.3.
CMS lists 2 penalties in the period covered: fines totalling $111K.
Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the West Virginia median of 3.5; nursing staff turnover is 43.9%.
74health deficiencies, 3 survey cycles3 at actual harm or worse
$111Kfines listed by CMS2 penalties in period
3.5nurse hours per resident per daystate median 3.5
97%occupancy (residents ÷ beds)156 residents a day
Compared with county, state and nation
| Measure | This facility | Cabell Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 74 | 29 | 38 | 28.7 |
| Citations per 100 beds | 46.3 | 46.3 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.5 | 3.9 |
| RN hours per resident day | 0.7 | 1.0 | 0.7 | 0.7 |
| Nursing staff turnover | 43.9% | 43.9% | 43.2% | 45.8% |
| Fines listed | $110,933 | $0 | $8,021 | — |
County and state figures are medians across facilities (5 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Sep 2025, 27 Mar 2024.
Severity mix: K ×2 G ×1 D ×36 E ×32 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 18 May 2026 |
| 20 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 18 Jun 2026 |
| 20 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 18 Jun 2026 |
| 20 May 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 18 Jun 2026 |
| 30 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 25 Nov 2025 |
| 30 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 25 Nov 2025 |
| 30 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 25 Nov 2025 |
| 30 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Nov 2025 |
| 30 Sep 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 25 Nov 2025 |
| 1 May 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | K | Complaint investigation | 1 May 2024 |
| 1 May 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Complaint investigation | 1 May 2024 |
| 27 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 30 Apr 2024 |
| 27 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Jun 2024 |
| 27 Mar 2024 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 30 Apr 2024 |
| 27 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 30 Apr 2024 |
| 27 Mar 2024 | F0732 | Post nurse staffing information every day. | E | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 14 Jun 2024 |
| 27 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 30 Apr 2024 |
| 27 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Complaint investigation | 30 Apr 2024 |
| 27 Mar 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 30 Apr 2024 |
| 27 Mar 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 30 Apr 2024 |
| 23 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Feb 2024 |
| 23 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 22 Feb 2024 |
| 25 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 2 Nov 2023 |
| 25 Sep 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Complaint investigation | 2 Nov 2023 |
| 11 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 3 Oct 2023 |
| 11 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Oct 2023 |
| 10 Aug 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 15 Sep 2022 |
| 10 Aug 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 15 Sep 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 May 2026 | Fine | $19,413 | |
| 26 Mar 2024 | Fine | $91,520 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 43.9%, RNs 53.6%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.7% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.8% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.3% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.0% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: 101 13th Street Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Wv Holdings LLC | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Operations LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cabell County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Madison Park Healthcare | Huntington | 41 | 5 | 5 | 4 | 21 | 51.2 | — | 14 Jan 2026 |
| St. Mary'S Hospital | Huntington | 19 | 5 | 5 | 1 | 12 | 63.2 | — | 15 Apr 2026 |
| Cabell Healthcare Center | Culloden | 90 | 4 | 4 | 4 | 29 | 32.2 | — | 7 Aug 2025 |
| Huntington Health and Rehabilitation Center | Huntington | 186 | 2 | 2 | 2 | 54 | 29.0 | — | 15 Apr 2026 |
All 5 facilities in Cabell County
Questions and answers
How many deficiencies has Heritage Center been cited for?
74 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Heritage Center been fined?
Yes. CMS lists fines totalling $111K in the period covered.
How does staffing at Heritage Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Heritage Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Wv Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Heritage Center last inspected?
The most recent survey or investigation in the CMS record is dated 20 May 2026; the most recent standard health survey was 30 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.