Louisiana › Caddo County › Shreveport
Heritage Manor South
9712 Mansfield Road, Shreveport, LA 71118
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 145 beds, Heritage Manor South serves Shreveport in Caddo County, Louisiana and has taken Medicare and Medicaid residents since 1997.
CMS gives it 4 of 5 stars overall, above the Louisiana median of 2; the health inspection rating is 4, staffing 3 and quality measures 2.
Inspectors recorded 17 health deficiencies across the three most recent survey cycles (4, 9, 4 by cycle, most recent first), none at the actual-harm level. That is 11.7 per 100 beds, fewer than the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.3 RN), close to the Louisiana median of 3.6; nursing staff turnover is 50.0%.
Compared with county, state and nation
| Measure | This facility | Caddo Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 17 | 17 | 21 | 28.7 |
| Citations per 100 beds | 11.7 | 17.5 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 50.0% | 47.0% | 47.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (22 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Jan 2026, 30 Oct 2024.
Severity mix: D ×5 E ×12
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 29 Apr 2026 |
| 14 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 20 Feb 2026 |
| 14 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 20 Feb 2026 |
| 11 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | Past Non-Compliance |
| 22 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 22 Aug 2025 |
| 22 Jul 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 22 Aug 2025 |
| 30 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 14 Dec 2024 |
| 30 Oct 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 14 Dec 2024 |
| 29 Nov 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 12 Jan 2024 |
| 29 Nov 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 12 Jan 2024 |
| 29 Nov 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 12 Jan 2024 |
| 29 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 Jan 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 50.0%, RNs 37.5%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.4% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 4.1% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.0% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.0% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.4% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Community Care Center Of Shreveport South Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Act Investments, LLC | 5% or greater direct ownership interest | 15% | 01/01/2010 |
| Medico LLC | 5% or greater direct ownership interest | 85% | 01/01/2010 |
| David & Felicia Stallard Child Tr | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2010 |
| Gerard and Alison Danos Childrens Tr | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2010 |
| Account Management Services Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| Medico LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| Pathway Management of Louisiana LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| Pathway South LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2013 |
| Providence Care LLC | Operational/managerial control | NOT APPLICABLE | 04/07/2020 |
| Provider Professional Services Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| Tristar Rehab Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| Account Management Services Inc | Adp of the snf | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems Inc | Adp of the snf | NOT APPLICABLE | 01/01/2010 |
| Alisons 2016 Fam Tr No 2 | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Aria Care Management LLC | Adp of the snf | NOT APPLICABLE | 09/01/2022 |
| Beebe 2013 Childrens Tr Ng | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Felicias 2016 Fam Tr No 2 | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Lecc Opelousas LLC | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Lecc Shreveport LLC | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Louisiana Extended Care Centers LLC | Adp of the snf | NOT APPLICABLE | 01/01/2025 |
| Pathway Management of Louisiana LLC | Adp of the snf | NOT APPLICABLE | 01/01/2013 |
| Pharmaceutical Consulting Services of America LLC | Adp of the snf | NOT APPLICABLE | 03/17/2009 |
| Providence Care LLC | Adp of the snf | NOT APPLICABLE | 04/07/2020 |
| Provider Professional Services Inc | Adp of the snf | NOT APPLICABLE | 01/01/2010 |
| Tristar Rehab Inc | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
| Verdin Enterprises, LLC | Adp of the snf | NOT APPLICABLE | 11/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Caddo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Spring Lake Skilled Nursing and Rehabilitation | Shreveport | 160 | 5 | 4 | 2 | 14 | 8.8 | — | 3 Dec 2025 |
| Harmony House Nursing and Rehabilitation Center, I | Shreveport | 115 | 4 | 5 | 4 | 9 | 7.8 | — | 1 Oct 2025 |
| Heritage Manor of Stratmore Nursing & Rehab Ctr | Shreveport | 142 | 4 | 4 | 3 | 7 | 4.9 | — | 20 May 2026 |
| Live Oak | Shreveport | 160 | 4 | 4 | 3 | 17 | 10.6 | — | 25 Jun 2025 |
| Vivian Healthcare Center | Vivian | 95 | 4 | 4 | 3 | 11 | 11.6 | — | 11 May 2026 |
| Willis-Knighton Extended Care Center | Shreveport | 24 | 4 | 5 | 1 | 2 | 8.3 | — | 12 Mar 2025 |
| Garden Park Nursing & Rehab Ctr, LLC | Shreveport | 160 | 3 | 3 | 3 | 15 | 9.4 | — | 10 Sep 2025 |
| Magnolia Manor Nursing and Rehab Ctr, LLC | Shreveport | 98 | 3 | 3 | 3 | 13 | 13.3 | $37K | 30 Apr 2026 |
All 22 facilities in Caddo County
Questions and answers
How many deficiencies has Heritage Manor South been cited for?
17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Heritage Manor South been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Heritage Manor South compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Heritage Manor South?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Act Investments, LLC, Medico LLC and David & Felicia Stallard Child Tr. Individual owners and managers are not listed on this site.
When was Heritage Manor South last inspected?
The most recent survey or investigation in the CMS record is dated 1 Apr 2026; the most recent standard health survey was 14 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.