The Guest House Skilled Nursing and RehabilitationCMS ratings, inspections and fines
- Address
- 9225 Normandie Drive, Shreveport, LA 71118
- CCN
- 195380
- Ownership type
- For-profit, limited liability company
- Certified beds
- 177
- Chain
- Priority Management
- Residents per day
- 134
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Guest House Skilled Nursing and Rehabilitation an overall rating of 1 of 5 stars. The last standard survey was on 4 Jun 2026. The latest survey cycle has 9 health citations. The median for nursing homes in Louisiana is 6. CMS lists 3 fines with a total of $136,132 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Caddo Parish median | Louisiana median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 2.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 2.0 | 2.0 | 3.6 |
A median is the middle value of the homes in the group: 22 homes in the parish, 265 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Louisiana median |
|---|---|---|---|
| Cycle 1 (latest) | 4 Jun 2026 | 9 | 6 |
| Cycle 2 | 10 Apr 2025 | 19 | 8 |
| Cycle 3 | No date | 17 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | D | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 17 Jul 2026 |
| 4 Jun 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 17 Jul 2026 |
Survey cycle 2: 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0637 | Assess the resident when there is a significant change in condition | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D | Standard survey | 16 May 2025 |
| 10 Apr 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 16 May 2025 |
| 25 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Oct 2024 |
| 25 Sep 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 9 Oct 2024 |
| 25 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 9 Oct 2024 |
| 25 Sep 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 9 Oct 2024 |
| 28 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 13 Sep 2024 |
Survey cycle 3: 17 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 20 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 19 Jul 2024 |
| 20 Jun 2024 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | E | Complaint investigation | 19 Jul 2024 |
| 9 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 10 Jun 2024 |
| 9 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 Jun 2024 |
| 14 Mar 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 11 Apr 2024 |
| 14 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 5 Feb 2024 |
| 14 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Apr 2024 |
| 14 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 11 Apr 2024 |
| 14 Mar 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 11 Apr 2024 |
| 14 Mar 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 11 Apr 2024 |
| 20 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 12 Sep 2023 |
| 17 Aug 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Complaint investigation | 14 Sep 2023 |
| 17 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 14 Sep 2023 |
| 17 Aug 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Complaint investigation | 14 Sep 2023 |
| 17 Aug 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 14 Sep 2023 |
| 17 Aug 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 14 Sep 2023 |
| 17 Aug 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | L | Complaint investigation | 14 Sep 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 25 Sep 2024 | Fine | $112,197 | |
| 14 Mar 2024 | Fine | $12,761 | |
| 20 Sep 2023 | Fine | $11,174 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Louisiana median | Louisiana average (CMS) |
|---|---|---|---|
| All nurse staff | 2.67 | 3.60 | 3.73 |
| Registered nurses (RN) | 0.24 | 0.20 | 0.30 |
| Licensed practical nurses (LPN) | 0.78 | 1.15 | |
| Nurse aides | 1.65 | 2.27 | |
| All nurse staff, weekends | 2.40 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 65.8%
- Nurse staff turnover, Louisiana median
- 47.0%
- RN turnover in a year
- 55.6%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.1% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 7.1% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.2% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.7% | 21.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- PMG Opco-Guest House LLC
- Chain
- Priority Management (38 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| SDB Holdings | 5% or greater direct ownership interest | 100% | 1 Apr 2019 |
| Priority Management Group, LLC | Operational/managerial control | 1 Apr 2019 | |
| Priority Management Group, LLC | Adp of the snf | 17 Apr 2025 | |
| Progressive Rehab Solutions, LLC | Adp of the snf | 1 Jan 2023 |
The site shows organisations only. It does not show the names of persons.
Other homes in Caddo Parish
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Southern Hills Healthcare and Rehabilitation | Shreveport | 1 of 5 | 3 | $61,584 | 15 Apr 2026 | |
| The Bradford Skilled Nursing and Rehabilitation | Shreveport | 1 of 5 | 8 | $0 | 24 Sep 2025 | |
| Heritage Manor South | Shreveport | 4 of 5 | 4 | $0 | 14 Jan 2026 | |
| Garden Park Nursing & Rehab Ctr, LLC | Shreveport | 3 of 5 | 9 | $0 | 10 Sep 2025 | |
| Heritage Manor West | Shreveport | 2 of 5 | 8 | $0 | 11 Mar 2026 | |
| Spring Lake Skilled Nursing and Rehabilitation | Shreveport | 5 of 5 | 5 | $0 | 3 Dec 2025 | |
| Booker T. Washington Skilled Nursing and Rehabilit | Shreveport | 2 of 5 | 4 | $0 | 9 Jun 2026 | |
| Village Health Care at the Glen | Shreveport | 1 of 5 | 14 | $12,735 | 15 May 2025 | |
| Pierremont Healthcare Center | Shreveport | 1 of 5 | 8 | $422,178 | 12 Feb 2026 | |
| Live Oak | Shreveport | 4 of 5 | 3 | $0 | 25 Jun 2025 | |
| Roseview Nursing and Rehabilitation Center | Shreveport | 2 of 5 | 14 | $14,901 | 7 Jan 2026 | |
| Shreveport Manor Skilled Nursing & Rehabilitation | Shreveport | 1 of 5 | 9 | $0 | 27 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Guest House Skilled Nursing and Rehabilitation (CCN 195380). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-guest-house-skilled-nursing-and-rehabilitation-shreveport-la-195380/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Guest House Skilled Nursing and Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 4 Jun 2026. It was a standard survey. It gave 9 citations. The standard survey before the last one was on 10 Apr 2025.
- Who operates The Guest House Skilled Nursing and Rehabilitation?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Priority Management. The CMS ownership file names Priority Management Group, LLC for operational or managerial control. This site does not show the names of persons.
- Is The Guest House Skilled Nursing and Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Louisiana as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.