Elder Care Record

Mississippi › Madison County › Ridgeland

Highland Home

638 Highland Colony Parkway, Ridgeland, MS 39157

CCN 255274 · For-profit, corporation · 120 certified beds

No standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 120 beds, Highland Home serves Ridgeland in Madison County, Mississippi and has taken Medicare and Medicaid residents since 2001.

CMS gives it 2 of 5 stars overall, below the Mississippi median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 18 health deficiencies across the three most recent survey cycles (8, 8, 2 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 15.0 per 100 beds, fewer than the state median of 19.2.

CMS lists 2 penalties in the period covered: fines totalling $27K.

Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the Mississippi median of 4.0; nursing staff turnover is 52.3%.

CMS flags that the facility has not had a standard health inspection in more than two years.

18health deficiencies, 3 survey cycles3 at actual harm or worse
$27Kfines listed by CMS2 penalties in period
3.6nurse hours per resident per daystate median 4.0
91%occupancy (residents ÷ beds)109 residents a day

Compared with county, state and nation

MeasureThis facilityMadison Co. medianMississippi medianUS average
Overall star rating2233.0
Health citations, 3 cycles18181628.7
Citations per 100 beds15.020.019.226.8
Total nurse hours per resident day3.64.34.03.9
RN hours per resident day0.30.40.60.7
Nursing staff turnover52.3%52.3%44.4%45.8%
Fines listed$27,258$8,278$8,224—

County and state figures are medians across facilities (5 in the county, 202 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 28
Cycle 32

Dark bar: this facility. Grey bar: Mississippi average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Jun 2024, 9 Mar 2023.

Severity mix: J ×1 G ×2 D ×12 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigationPast Non-Compliance
20 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.GStandard survey12 Jul 2024
20 Jun 2024F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey12 Jul 2024
20 Jun 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey12 Jul 2024
20 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey12 Jul 2024
20 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey12 Jul 2024
20 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Jul 2024
20 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey12 Jul 2024
9 Mar 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EStandard survey28 Apr 2023
9 Mar 2023F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey28 Apr 2023
9 Mar 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey28 Apr 2023
9 Mar 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey28 Apr 2023
9 Mar 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey28 Apr 2023
9 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey28 Apr 2023
9 Mar 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey28 Apr 2023
9 Mar 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey28 Apr 2023
31 Oct 2019F0641Ensure each resident receives an accurate assessment.DStandard survey14 Nov 2019
31 Oct 2019F0880Provide and implement an infection prevention and control program.DStandard survey14 Nov 2019

Penalties

DateTypeAmountDetail
30 Mar 2026Fine$17,225
20 Jun 2024Fine$10,033

Staffing

Total nursing3.64 h
Nurse aides2.05 h
LPN1.29 h
RN0.3 h
Weekend total3.12 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Mississippi average. Turnover: nursing staff 52.3%, RNs 0.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMississippi medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.7%19.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.1%1.1%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.8%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.3%2.8%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.3%1.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.7%18.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.2%6.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.7%20.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Madison Community Care Center, Llc.

OrganisationRole in the CMS recordInterestSince
Health Care Services, Inc.5% or greater direct ownership interestNO PERCENTAGE PROVIDED01/01/2010
Account Management Services IncOperational/managerial controlNOT APPLICABLE01/01/2010
Administrative Systems IncOperational/managerial controlNOT APPLICABLE01/01/2010
Health Care Services, Inc.Operational/managerial controlNOT APPLICABLE01/01/2010
Providence Care LLCOperational/managerial controlNOT APPLICABLE01/01/2010
Provider Professional Services IncOperational/managerial controlNOT APPLICABLE01/01/2010
Regional Services, IncOperational/managerial controlNOT APPLICABLE01/01/2023
Tristar Rehab IncOperational/managerial controlNOT APPLICABLE01/01/2024
Account Management Services IncAdp of the snfNOT APPLICABLE01/01/2010
Administrative Systems IncAdp of the snfNOT APPLICABLE01/01/2010
Community Extended Care Centers LLCAdp of the snfNOT APPLICABLE01/01/2025
Nutrition Systems Consulting IncAdp of the snfNOT APPLICABLE01/31/2008
Pharmaceutical Consulting Services of America LLCAdp of the snfNOT APPLICABLE03/28/2018
Providence Care LLCAdp of the snfNOT APPLICABLE01/01/2010
Provider Professional Services IncAdp of the snfNOT APPLICABLE01/01/2010
Regional Services, IncAdp of the snfNOT APPLICABLE01/01/2023
Tristar Rehab IncAdp of the snfNOT APPLICABLE01/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Madison County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The Nichols CenterMadison603341220.0$18K26 Mar 2026
Madison Co Nhabuse iconCanton952241414.7$8K30 Apr 2026
The Madison Health and RehabMadison602242541.7—27 May 2026
Parkway Health & Rehab LLCCanton871232629.9$8K26 Feb 2026

All 5 facilities in Madison County

Questions and answers

How many deficiencies has Highland Home been cited for?

18 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Mississippi median is 16 per facility.

Has Highland Home been fined?

Yes. CMS lists fines totalling $27K in the period covered.

How does staffing at Highland Home compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Mississippi median of 4.0 and a national average of 3.9.

Who operates Highland Home?

CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Health Care Services, Inc., Account Management Services Inc and Administrative Systems Inc. Individual owners and managers are not listed on this site.

When was Highland Home last inspected?

The most recent survey or investigation in the CMS record is dated 30 Mar 2026; the most recent standard health survey was 20 Jun 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.