Elder Care Record

New Mexico › Bernalillo County › Albuquerque

Ladera Center

5901 Ouray Road Nw, Albuquerque, NM 87120

CCN 325037 · For-profit, corporation · 120 certified beds · chain Genesis Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Ladera Center is a For-profit, corporation nursing home in Albuquerque, New Mexico, certified for 120 beds and caring for about 111 residents a day.

CMS gives it 2 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 2, staffing 4 and quality measures 3.

Inspectors recorded 64 health deficiencies across the three most recent survey cycles (16, 15, 33 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 53.3 per 100 beds, about the same as the state median of 47.5.

CMS lists 3 penalties in the period covered: fines totalling $107K and 1 payment denial.

Reported nurse staffing is 3.3 hours per resident per day (0.6 RN), close to the New Mexico median of 3.4; nursing staff turnover is 35.1%.

64health deficiencies, 3 survey cycles5 at actual harm or worse
$107Kfines listed by CMS3 penalties in period
3.3nurse hours per resident per daystate median 3.4
93%occupancy (residents ÷ beds)111 residents a day

Compared with county, state and nation

MeasureThis facilityBernalillo Co. medianNew Mexico medianUS average
Overall star rating2233.0
Health citations, 3 cycles64494928.7
Citations per 100 beds53.338.847.526.8
Total nurse hours per resident day3.33.63.43.9
RN hours per resident day0.60.70.60.7
Nursing staff turnover35.1%51.0%52.9%45.8%
Fines listed$106,581$39,025$19,971—

County and state figures are medians across facilities (18 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 215
Cycle 333

Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Jan 2026, 28 Oct 2024.

Severity mix: J ×3 K ×1 H ×1 D ×21 E ×32 F ×5 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
28 Jan 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey12 Mar 2026
28 Jan 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey12 Mar 2026
28 Jan 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey12 Mar 2026
28 Jan 2026F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedEStandard survey12 Mar 2026
28 Jan 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey12 Mar 2026
28 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation12 Mar 2026
28 Jan 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey12 Mar 2026
28 Jan 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey12 Mar 2026
28 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey12 Mar 2026
28 Jan 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey12 Mar 2026
28 Jan 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey12 Mar 2026
28 Jan 2026F0641Ensure each resident receives an accurate assessment.DComplaint investigation12 Mar 2026
28 Jan 2026F0679Provide activities to meet all resident's needs.DStandard survey12 Mar 2026
28 Jan 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation12 Mar 2026
28 Jan 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey12 Mar 2026
28 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey12 Mar 2026
27 May 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation (under dispute review)11 Jul 2025
27 May 2025F0920Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.FComplaint investigation11 Jul 2025
27 May 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation11 Jul 2025
27 May 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation11 Jul 2025
27 May 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation11 Jul 2025
27 May 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.EComplaint investigation11 Jul 2025
27 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Jul 2025
27 May 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation (under dispute review)11 Jul 2025
28 Oct 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JStandard survey28 Nov 2024
28 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JStandard survey28 Nov 2024
28 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey28 Nov 2024
28 Oct 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation28 Nov 2024
28 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey28 Nov 2024
28 Oct 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey28 Nov 2024
28 Oct 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey28 Nov 2024
23 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation9 Aug 2024
20 Mar 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation26 Apr 2024
20 Mar 2024F0679Provide activities to meet all resident's needs.EComplaint investigation26 Apr 2024
20 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation26 Apr 2024
31 Oct 2023F0760Ensure that residents are free from significant medication errors.JComplaint investigation31 Oct 2023
31 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation31 Oct 2023
6 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.KComplaint investigation17 Oct 2023
6 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.HStandard survey31 Oct 2023
6 Sep 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey17 Oct 2023
6 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Oct 2023
6 Sep 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard survey17 Oct 2023
6 Sep 2023F0583Keep residents' personal and medical records private and confidential.EStandard survey17 Oct 2023
6 Sep 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EStandard survey17 Oct 2023
6 Sep 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey17 Oct 2023
6 Sep 2023F0679Provide activities to meet all resident's needs.EStandard survey17 Oct 2023
6 Sep 2023F0692Provide enough food/fluids to maintain a resident's health.EStandard survey17 Oct 2023
6 Sep 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey17 Oct 2023
6 Sep 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey17 Oct 2023
6 Sep 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey17 Oct 2023
6 Sep 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey17 Oct 2023
6 Sep 2023F0790Provide routine and 24-hour emergency dental care for each resident.EStandard survey17 Oct 2023
6 Sep 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey17 Oct 2023
6 Sep 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey17 Oct 2023
6 Sep 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey17 Oct 2023
6 Sep 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey17 Oct 2023
6 Sep 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey17 Oct 2023
6 Sep 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey17 Oct 2023
6 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey17 Oct 2023
6 Sep 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey17 Oct 2023
6 Sep 2023F0687Provide appropriate foot care.DStandard survey17 Oct 2023
6 Sep 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey17 Oct 2023
6 Sep 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey17 Oct 2023
6 Sep 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.CStandard survey17 Oct 2023

Penalties

DateTypeAmountDetail
28 Oct 2024Fine$20,748
6 Sep 2023Payment denial—18 days
6 Sep 2023Fine$85,833

Staffing

Total nursing3.29 h
Nurse aides1.9 h
LPN0.81 h
RN0.58 h
Weekend total2.9 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 35.1%, RNs 30.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew Mexico medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.4%10.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.2%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.5%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.7%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.9%10.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.6%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.5%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Peak Medical New Mexico No 3 Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Peak Medical LLC5% or greater direct ownership interest100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sunbridge Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED04/20/2007

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bernalillo County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Advanced Health Care of AlbuquerqueAlbuquerque475431531.9$40K27 Mar 2025
Canyon Transitional Rehabilitation Center, LLCAlbuquerque745533952.7—1 Jul 2026
Las Estancias By Pure HealthAlbuquerque1205442823.3—8 Jan 2026
South Valley Care Center LLCAlbuquerque58553813.8—10 Sep 2025
Odelia HealthcareAlbuquerque1194433126.1$4K3 Sep 2025
Bear Canyon Rehabilitation CenterAlbuquerque1783336938.8$167K26 Jun 2026
La Vida LlenaAlbuquerque583432136.2—22 Dec 2025
Spanish Trails Wellness & Rehabilitationabuse iconAlbuquerque1343234634.3$58K10 Jun 2026

All 18 facilities in Bernalillo County

Questions and answers

How many deficiencies has Ladera Center been cited for?

64 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.

Has Ladera Center been fined?

Yes. CMS lists fines totalling $107K in the period covered, plus 1 payment denial.

How does staffing at Ladera Center compare?

Reported total nurse staffing is 3.3 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.

Who operates Ladera Center?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Peak Medical LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.

When was Ladera Center last inspected?

The most recent survey or investigation in the CMS record is dated 28 Jan 2026; the most recent standard health survey was 28 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.