Illinois › Mc Lean County › Normal
Loft Rehab & Nursing of Normal
510 Broadway, Normal, IL 61761
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Loft Rehab & Nursing of Normal, in Normal, Illinois, is certified for 116 beds under for-profit, limited liability company ownership and belongs to the The Loft Rehabilitation And Nursing chain.
CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 1, staffing 1 and quality measures 5.
Inspectors recorded 83 health deficiencies across the three most recent survey cycles (30, 36, 17 by cycle, most recent first), 14 of them at the actual-harm or immediate-jeopardy level. That is 71.6 per 100 beds, more than the state median of 28.4.
CMS lists 7 penalties in the period covered: fines totalling $354K and 2 payment denials.
Reported nurse staffing is 3.1 hours per resident per day (0.6 RN), close to the Illinois median of 3.3; nursing staff turnover is 56.3%.
83health deficiencies, 3 survey cycles14 at actual harm or worse
$354Kfines listed by CMS7 penalties in period
3.1nurse hours per resident per daystate median 3.3
75%occupancy (residents ÷ beds)88 residents a day
Compared with county, state and nation
| Measure | This facility | Mc Lean Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 83 | 60 | 34 | 28.7 |
| Citations per 100 beds | 71.6 | 58.3 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 56.3% | 41.1% | 43.4% | 45.8% |
| Fines listed | $353,633 | $62,192 | $45,123 | — |
County and state figures are medians across facilities (7 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Oct 2024, 27 Sep 2023.
Severity mix: J ×2 K ×1 G ×10 H ×1 D ×39 E ×15 F ×14 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 11 Jun 2026 |
| 17 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 11 Jun 2026 |
| 1 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Complaint investigation | 28 Apr 2026 |
| 1 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 28 Apr 2026 |
| 18 Feb 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 28 Apr 2026 |
| 18 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 18 Mar 2026 |
| 18 Feb 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 16 Mar 2026 |
| 18 Feb 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 16 Mar 2026 |
| 18 Feb 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 16 Mar 2026 |
| 2 Jan 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 28 Apr 2026 |
| 2 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 26 Jan 2026 |
| 2 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 26 Jan 2026 |
| 2 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Jan 2026 |
| 1 Dec 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 28 Apr 2026 |
| 1 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Mar 2026 |
| 1 Dec 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 30 Dec 2025 |
| 29 Jul 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 24 Aug 2025 |
| 29 Jul 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 24 Aug 2025 |
| 2 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 24 Jun 2025 |
| 6 May 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 30 May 2025 |
| 6 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 May 2025 |
| 10 Mar 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 26 Mar 2025 |
| 4 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 20 Feb 2025 |
| 4 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Feb 2025 |
| 9 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Oct 2024 |
| 9 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Oct 2024 |
| 9 Oct 2024 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 8 Nov 2024 |
| 9 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 10 Oct 2024 |
| 9 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Oct 2024 |
| 9 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Nov 2024 |
| 9 Oct 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 25 Oct 2024 |
| 9 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Oct 2024 |
| 13 Sep 2024 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 16 Sep 2024 |
| 16 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 16 Sep 2024 |
| 5 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 26 Aug 2024 |
| 24 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 19 Jul 2024 |
| 27 Sep 2023 | F0760 | Ensure that residents are free from significant medication errors. | K | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | H | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | F | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 25 Oct 2023 |
| 27 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Oct 2023 |
| 16 Dec 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 21 Mar 2023 |
| 16 Dec 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 25 Jan 2023 |
| 16 Dec 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Jan 2023 |
| 16 Dec 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 21 Mar 2023 |
| 16 Dec 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 25 Jan 2023 |
| 16 Dec 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Mar 2023 |
| 16 Dec 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 6 Mar 2023 |
| 16 Dec 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 25 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 May 2026 | Fine | $51,870 | |
| 1 Dec 2025 | Payment denial | — | 119 days |
| 1 Dec 2025 | Fine | $98,358 | |
| 24 Jun 2024 | Payment denial | — | 52 days |
| 24 Jun 2024 | Fine | $85,859 | |
| 24 Jun 2024 | Fine | $12,356 | |
| 27 Sep 2023 | Fine | $105,190 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 56.3%, RNs 65.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.5% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.7% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.1% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.4% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Loft Rehabilitation And Nursing Of Normal Llc. Chain: The Loft Rehabilitation And Nursing (7 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mc Lean County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Luther Oaks | Bloomington | 19 | 4 | 3 | 4 | 21 | 110.5 | — | 5 Nov 2025 |
| Westminster Village | Bloomington | 48 | 4 | 3 | 5 | 28 | 58.3 | $12K | 29 May 2026 |
| Mclean County Nursing Homeabuse icon | Normal | 148 | 2 | 2 | 4 | 29 | 19.6 | — | 13 Aug 2025 |
| Arc At Normalabuse icon | Normal | 141 | 1 | 2 | 1 | 71 | 50.4 | $62K | 22 Jun 2026 |
| Arcadia Care Bloomingtonabuse icon | Bloomington | 115 | 1 | 1 | 1 | 60 | 52.2 | $133K | 15 Jun 2026 |
| Goldwater Care Bloomington | Bloomington | 88 | 1 | 1 | 2 | 89 | 101.1 | $235K | 10 Jun 2026 |
All 7 facilities in Mc Lean County
Questions and answers
How many deficiencies has Loft Rehab & Nursing of Normal been cited for?
83 health deficiencies across the three most recent survey cycles, 14 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Loft Rehab & Nursing of Normal been fined?
Yes. CMS lists fines totalling $354K in the period covered, plus 2 payment denials.
How does staffing at Loft Rehab & Nursing of Normal compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Loft Rehab & Nursing of Normal?
It is part of the The Loft Rehabilitation And Nursing chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Loft Rehab & Nursing of Normal last inspected?
The most recent survey or investigation in the CMS record is dated 17 May 2026; the most recent standard health survey was 9 Oct 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.