Elder Care Record

Maryland › Dorchester County › Cambridge

Mallard Bay Nursing and Rehab

520 Glenburn Avenue, Cambridge, MD 21613

CCN 215191 · For-profit, corporation · 160 certified beds · chain Key Health Management

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Mallard Bay Nursing and Rehab, in Cambridge, Maryland, is certified for 160 beds under for-profit, corporation ownership and belongs to the Key Health Management chain.

CMS gives it 2 of 5 stars overall, below the Maryland median of 3; the health inspection rating is 1, staffing 2 and quality measures 5.

Inspectors recorded 87 health deficiencies across the three most recent survey cycles (41, 30, 16 by cycle, most recent first), none at the actual-harm level. That is 54.4 per 100 beds, about the same as the state median of 43.7.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.3 hours per resident per day (0.5 RN), close to the Maryland median of 3.6; nursing staff turnover is 45.2%.

CMS flags that the facility carries the CMS abuse icon.

87health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.3nurse hours per resident per daystate median 3.6
69%occupancy (residents ÷ beds)110 residents a day

Compared with county, state and nation

MeasureThis facilityDorchester Co. medianMaryland medianUS average
Overall star rating2333.0
Health citations, 3 cycles87874528.7
Citations per 100 beds54.454.443.726.8
Total nurse hours per resident day3.34.03.63.9
RN hours per resident day0.50.70.70.7
Nursing staff turnover45.2%45.2%41.5%45.8%
Fines listed$0$50,879$0—

County and state figures are medians across facilities (2 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)41
Cycle 230
Cycle 316

Dark bar: this facility. Grey bar: Maryland average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Sep 2025, 26 Aug 2022.

Severity mix: D ×64 E ×19 F ×3 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation29 Jul 2026
25 Jun 2026F0692Provide enough food/fluids to maintain a resident's health.EComplaint investigation29 Jul 2026
25 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation29 Jul 2026
25 Jun 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation29 Jul 2026
21 May 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Jun 2026
21 May 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation30 Jun 2026
21 May 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation30 Jun 2026
21 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Jun 2026
21 May 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation30 Jun 2026
30 Mar 2026F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FComplaint investigation14 May 2026
30 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation14 May 2026
30 Mar 2026F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EComplaint investigation14 May 2026
30 Mar 2026F0610Respond appropriately to all alleged violations.DComplaint investigation14 May 2026
30 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation14 May 2026
30 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 May 2026
30 Mar 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation14 May 2026
30 Mar 2026F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.BComplaint investigation14 May 2026
8 Jan 2026F0641Ensure each resident receives an accurate assessment.EComplaint investigation17 Feb 2026
8 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation17 Feb 2026
8 Jan 2026F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation17 Feb 2026
8 Jan 2026F0583Keep residents' personal and medical records private and confidential.DComplaint investigation17 Feb 2026
8 Jan 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation17 Feb 2026
8 Jan 2026F0685Assist a resident in gaining access to vision and hearing services.DComplaint investigation17 Feb 2026
8 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation17 Feb 2026
8 Jan 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation17 Feb 2026
8 Jan 2026F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DComplaint investigation17 Feb 2026
8 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation17 Feb 2026
22 Oct 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation3 Dec 2025
22 Oct 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation3 Dec 2025
22 Oct 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation3 Dec 2025
5 Sep 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey15 Oct 2025
5 Sep 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey15 Oct 2025
5 Sep 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DStandard survey15 Oct 2025
5 Sep 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey15 Oct 2025
5 Sep 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey15 Oct 2025
5 Sep 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey15 Oct 2025
5 Sep 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Oct 2025
5 Sep 2025F0685Assist a resident in gaining access to vision and hearing services.DStandard survey15 Oct 2025
5 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey15 Oct 2025
5 Sep 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey15 Oct 2025
5 Sep 2025F0880Provide and implement an infection prevention and control program.DStandard survey15 Oct 2025
30 Apr 2025F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation11 Jun 2025
30 Apr 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EComplaint investigation11 Jun 2025
30 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation11 Jun 2025
30 Apr 2025F0610Respond appropriately to all alleged violations.EComplaint investigation11 Jun 2025
30 Apr 2025F0641Ensure each resident receives an accurate assessment.EComplaint investigation11 Jun 2025
30 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation11 Jun 2025
30 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation11 Jun 2025
30 Apr 2025F0692Provide enough food/fluids to maintain a resident's health.EComplaint investigation11 Jun 2025
30 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation11 Jun 2025
30 Apr 2025F0839Employ staff that are licensed, certified, or registered in accordance with state laws.EComplaint investigation15 Nov 2023
30 Apr 2025F0850Hire a qualified full-time social worker in a facility with more than 120 beds.EComplaint investigation11 Jun 2025
30 Apr 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation11 Jun 2025
30 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Jun 2025
30 Apr 2025F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DComplaint investigation11 Jun 2025
30 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation11 Jun 2025
30 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation11 Jun 2025
30 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation11 Jun 2025
30 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Jun 2025
30 Apr 2025F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DComplaint investigation11 Jun 2025
30 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation11 Jun 2025
30 Apr 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation11 Jun 2025
30 Apr 2025F0791Provide or obtain dental services for each resident.DComplaint investigation11 Jun 2025
30 Apr 2025F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DComplaint investigation11 Jun 2025
30 Apr 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation11 Jun 2025
26 Aug 2022F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey26 Oct 2022
26 Aug 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey26 Oct 2022
26 Aug 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Oct 2022
26 Aug 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey26 Oct 2022
26 Aug 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey26 Oct 2022
26 Aug 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey26 Oct 2022
4 Dec 2018F0730Observe each nurse aide's job performance and give regular training.FStandard survey11 Jan 2019
4 Dec 2018F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Jan 2019
4 Dec 2018F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey11 Jan 2019
4 Dec 2018F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey11 Jan 2019
4 Dec 2018F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey11 Jan 2019
4 Dec 2018F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey11 Jan 2019
4 Dec 2018F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey11 Jan 2019
4 Dec 2018F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey11 Jan 2019
4 Dec 2018F0610Respond appropriately to all alleged violations.DStandard survey11 Jan 2019
4 Dec 2018F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey11 Jan 2019
4 Dec 2018F0641Ensure each resident receives an accurate assessment.DStandard survey11 Jan 2019
4 Dec 2018F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Jan 2019
4 Dec 2018F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Jan 2019
4 Dec 2018F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey11 Jan 2019
4 Dec 2018F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey11 Jan 2019
4 Dec 2018F0880Provide and implement an infection prevention and control program.DStandard survey11 Jan 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.27 h
Nurse aides2.27 h
LPN0.47 h
RN0.52 h
Weekend total3.14 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maryland average. Turnover: nursing staff 45.2%, RNs 64.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMaryland medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay22.9%20.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.6%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.9%0.9%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%2.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.4%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay25.5%20.7%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.8%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.1%11.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Chain: Key Health Management (7 facilities).

OrganisationRole in the CMS recordInterestSince
Md5 Investors LLCIndirect ownership interestNOT APPLICABLE11/01/2022
Key Health Management LLCAdp of the snfNOT APPLICABLE11/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Dorchester County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Autumn Lake Healthcare At Chesapeake WoodsCambridge983344950.0$51K19 Dec 2025

All 2 facilities in Dorchester County

Questions and answers

How many deficiencies has Mallard Bay Nursing and Rehab been cited for?

87 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Maryland median is 45 per facility.

Has Mallard Bay Nursing and Rehab been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Mallard Bay Nursing and Rehab compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Maryland median of 3.6 and a national average of 3.9.

Who operates Mallard Bay Nursing and Rehab?

It is part of the Key Health Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Md5 Investors LLC. Individual owners and managers are not listed on this site.

When was Mallard Bay Nursing and Rehab last inspected?

The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 5 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.