West Virginia › Mercer County › Bluefield
Mercer Healthcare Center
1275 Southview Drive, Bluefield, WV 24701
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 123 beds, Mercer Healthcare Center serves Bluefield in Mercer County, West Virginia and has taken Medicare and Medicaid residents since 1975.
CMS gives it 2 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 82 health deficiencies across the three most recent survey cycles (10, 22, 50 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 66.7 per 100 beds, more than the state median of 47.3.
CMS lists 2 penalties in the period covered: fines totalling $28K.
Reported nurse staffing is 3.6 hours per resident per day (0.6 RN), close to the West Virginia median of 3.5; nursing staff turnover is 44.5%.
82health deficiencies, 3 survey cycles2 at actual harm or worse
$28Kfines listed by CMS2 penalties in period
3.6nurse hours per resident per daystate median 3.5
96%occupancy (residents ÷ beds)118 residents a day
Compared with county, state and nation
| Measure | This facility | Mercer Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 82 | 77 | 38 | 28.7 |
| Citations per 100 beds | 66.7 | 66.7 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.6 | 4.2 | 3.5 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 44.5% | 44.2% | 43.2% | 45.8% |
| Fines listed | $28,060 | $28,060 | $8,021 | — |
County and state figures are medians across facilities (4 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2026, 28 Jan 2025.
Severity mix: J ×2 D ×53 E ×25 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 Jul 2026 |
| 18 Jun 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 9 Jul 2026 |
| 28 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 28 Feb 2025 |
| 28 Jan 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 28 Feb 2025 |
| 28 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 28 Feb 2025 |
| 12 Jun 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J | Complaint investigation | 24 May 2024 |
| 12 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Jul 2024 |
| 12 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 13 Jul 2024 |
| 7 May 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J | Complaint investigation | 19 Jan 2024 |
| 7 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 4 Jun 2024 |
| 7 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 4 Jun 2024 |
| 7 May 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 4 Jun 2024 |
| 7 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 4 Jun 2024 |
| 7 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 4 Jun 2024 |
| 31 Jan 2024 | F0732 | Post nurse staffing information every day. | F | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 5 Mar 2024 |
| 31 Jan 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 5 Mar 2024 |
| 22 Aug 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 31 Oct 2023 |
| 22 Aug 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Complaint investigation | 31 Oct 2023 |
| 22 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 31 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 7 May 2024 | Fine | $14,433 | |
| 7 May 2024 | Fine | $13,627 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 44.5%, RNs 41.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.6% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.9% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.4% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.9% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.1% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Southview Leasing Co., Llc. Chain: Communicare Health (110 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wv Amfm Op Co., LLC | 5% or greater direct ownership interest | 100% | 04/14/2023 |
| Rrw, LLC | Indirect ownership interest | NOT APPLICABLE | 07/01/2022 |
| Southview Mgt Co., LLC | Operational/managerial control | NOT APPLICABLE | 04/14/2023 |
| Southview Mgt Co., LLC | Adp of the snf | NOT APPLICABLE | 04/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mercer County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Glenwood Healthcare Center | Princeton | 100 | 4 | 4 | 4 | 33 | 33.0 | — | 13 Feb 2025 |
| Princeton Health Care Center | Princeton | 120 | 3 | 4 | 4 | 39 | 32.5 | — | 5 Feb 2026 |
| Bluestone Health and Rehabilitationabuse iconSFF Candidate | Bluefield | 60 | 1 | 1 | 2 | 77 | 128.3 | $133K | 18 Jun 2026 |
All 4 facilities in Mercer County
Questions and answers
How many deficiencies has Mercer Healthcare Center been cited for?
82 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Mercer Healthcare Center been fined?
Yes. CMS lists fines totalling $28K in the period covered.
How does staffing at Mercer Healthcare Center compare?
Reported total nurse staffing is 3.6 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Mercer Healthcare Center?
It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Wv Amfm Op Co., LLC, Rrw, LLC and Southview Mgt Co., LLC. Individual owners and managers are not listed on this site.
When was Mercer Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 18 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.