Elder Care Record

California › San Mateo County › Millbrae

Millbrae Care Center

33 Mateo Avenue, Millbrae, CA 94030

CCN 056122 · For-profit, limited liability company · 140 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Millbrae Care Center, in Millbrae, California, is certified for 140 beds under for-profit, limited liability company ownership.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 2.

Inspectors recorded 60 health deficiencies across the three most recent survey cycles (17, 11, 32 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 42.9 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $7K.

Reported nurse staffing is 3.2 hours per resident per day (0.4 RN), below the California median of 4.2; nursing staff turnover is 31.7%.

60health deficiencies, 3 survey cycles2 at actual harm or worse
$7Kfines listed by CMS1 penalty in period
3.2nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)136 residents a day

Compared with county, state and nation

MeasureThis facilitySan Mateo Co. medianCalifornia medianUS average
Overall star rating2533.0
Health citations, 3 cycles60434428.7
Citations per 100 beds42.932.851.126.8
Total nurse hours per resident day3.24.44.23.9
RN hours per resident day0.40.70.50.7
Nursing staff turnover31.7%34.1%36.4%45.8%
Fines listed$7,045$0$0—

County and state figures are medians across facilities (14 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 211
Cycle 332

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 May 2026, 17 Oct 2024.

Severity mix: G ×2 D ×34 E ×19 F ×4 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Jun 2026F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.EComplaint investigationDeficient, Provider has no plan of correction
25 Jun 2026F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.EComplaint investigationDeficient, Provider has no plan of correction
8 May 2026F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.FStandard survey5 Jun 2026
8 May 2026F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey5 Jun 2026
8 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey5 Jun 2026
8 May 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Jun 2026
8 May 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation5 Jun 2026
8 May 2026F0610Respond appropriately to all alleged violations.DComplaint investigation5 Jun 2026
8 May 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey5 Jun 2026
8 May 2026F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey5 Jun 2026
8 May 2026F0637Assess the resident when there is a significant change in conditionDStandard survey5 Jun 2026
8 May 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Jun 2026
8 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey5 Jun 2026
8 May 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey5 Jun 2026
8 May 2026F0880Provide and implement an infection prevention and control program.DStandard survey5 Jun 2026
28 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation5 Mar 2026
28 Jan 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation5 Mar 2026
4 Jun 2025F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.EComplaint investigation2 Jul 2025
19 May 2025F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation2 Jul 2025
17 Oct 2024F0880Provide and implement an infection prevention and control program.EStandard survey17 Nov 2024
17 Oct 2024F0926Have policies on smoking.EStandard survey17 Nov 2024
17 Oct 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey17 Nov 2024
17 Oct 2024F0641Ensure each resident receives an accurate assessment.DStandard survey17 Nov 2024
17 Oct 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey17 Nov 2024
17 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey17 Nov 2024
17 Oct 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey17 Nov 2024
17 Oct 2024F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.BStandard survey17 Nov 2024
5 Aug 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation5 Sep 2024
7 Jun 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation5 Jul 2024
11 Apr 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 May 2024
11 Apr 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation10 May 2024
11 Jan 2024F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation21 Mar 2024
11 Jan 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.FComplaint investigation21 Mar 2024
11 Jan 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FComplaint investigation21 Mar 2024
11 Jan 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.FComplaint investigation21 Mar 2024
11 Jan 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation21 Mar 2024
11 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation21 Mar 2024
11 Jan 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation21 Mar 2024
11 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Mar 2024
11 Jan 2024F0637Assess the resident when there is a significant change in conditionDComplaint investigation21 Mar 2024
11 Jan 2024F0825Provide or get specialized rehabilitative services as required for a resident.DComplaint investigation21 Mar 2024
11 Jan 2024F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.DComplaint investigation21 Mar 2024
3 Jan 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation18 Mar 2024
3 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation18 Mar 2024
24 Aug 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation28 Sep 2023
24 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation28 Sep 2023
2 Aug 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation18 Aug 2023
3 Dec 2021F0692Provide enough food/fluids to maintain a resident's health.GStandard survey28 Jan 2022
3 Dec 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey28 Jan 2022
3 Dec 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey28 Jan 2022
3 Dec 2021F0759Ensure medication error rates are not 5 percent or greater.EStandard survey10 Mar 2022
3 Dec 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Mar 2022
3 Dec 2021F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey10 Mar 2022
3 Dec 2021F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey28 Jan 2022
3 Dec 2021F0880Provide and implement an infection prevention and control program.EStandard survey10 Mar 2022
3 Dec 2021F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey10 Mar 2022
3 Dec 2021F0760Ensure that residents are free from significant medication errors.DStandard survey10 Mar 2022
3 Dec 2021F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey28 Jan 2022
3 Dec 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey28 Jan 2022
3 Dec 2021F0908Keep all essential equipment working safely.DStandard survey28 Jan 2022

Penalties

DateTypeAmountDetail
3 Jan 2024Fine$7,045

Staffing

Total nursing3.2 h
Nurse aides1.78 h
LPN1.03 h
RN0.39 h
Weekend total2.77 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 31.7%, RNs 31.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.9%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.2%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.8%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay14.0%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.3%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Millbrae Care Center Llc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in San Mateo County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Belmont Healthcare CenterBelmont745532128.4—22 Jun 2026
Brookside Skilled Nursing HospitalSan Mateo965452222.9—16 Apr 2026
Devonshire Oaks Nursing CenterRedwood City385442873.7—17 Jan 2025
Golden Heights HealthcareDaly City1025454645.1—4 Aug 2025
Linda Mar Care CenterPacifica595441728.8—27 Jan 2025
Pacifica Nursing and Rehabilitation CenterPacifica6855568.8—22 Nov 2024
The SequoiasPortola Valley435542046.5$13K7 Aug 2025
Atherton Park Post-AcuteMenlo Park1604334930.6—16 Apr 2026

All 14 facilities in San Mateo County

Questions and answers

How many deficiencies has Millbrae Care Center been cited for?

60 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Millbrae Care Center been fined?

Yes. CMS lists fines totalling $7K in the period covered.

How does staffing at Millbrae Care Center compare?

Reported total nurse staffing is 3.2 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Millbrae Care Center?

Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Millbrae Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 8 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.