Massachusetts › Bristol County › Fall River
Fall River Healthcare
1748 Highland Avenue, Fall River, MA 02720
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Fall River Healthcare is a For-profit, limited liability company nursing home in Fall River, Massachusetts, certified for 176 beds and caring for about 157 residents a day.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 2 and quality measures 2.
Inspectors recorded 54 health deficiencies across the three most recent survey cycles (14, 10, 30 by cycle, most recent first), 10 of them at the actual-harm or immediate-jeopardy level. That is 30.7 per 100 beds, more than the state median of 21.7.
CMS lists 4 penalties in the period covered: fines totalling $385K.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 49.7%.
Compared with county, state and nation
| Measure | This facility | Bristol Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 54 | 31 | 27 | 28.7 |
| Citations per 100 beds | 30.7 | 24.1 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 49.7% | 38.7% | 37.7% | 45.8% |
| Fines listed | $385,062 | $11,947 | $0 | — |
County and state figures are medians across facilities (28 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Dec 2025, 28 Jul 2025.
Severity mix: G ×5 H ×5 D ×23 E ×19 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 Jun 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 13 Jul 2026 |
| 29 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 13 Jul 2026 |
| 9 Feb 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 4 Mar 2026 |
| 22 Dec 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Jan 2026 |
| 22 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Jan 2026 |
| 28 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Aug 2025 |
| 28 Jul 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 15 Aug 2025 |
| 28 Jul 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 15 Aug 2025 |
| 28 Jul 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Aug 2025 |
| 28 Jul 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 15 Aug 2025 |
| 28 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 15 Aug 2025 |
| 31 Mar 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 21 Mar 2025 |
| 27 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 10 Mar 2025 |
| 27 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | Complaint investigation | 10 Mar 2025 |
| 5 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | H | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | H | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | H | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | H | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Standard survey | 10 Mar 2025 |
| 5 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 10 Mar 2025 |
| 12 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 13 Dec 2024 |
| 14 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 17 May 2024 |
| 9 Apr 2024 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Complaint investigation | 3 May 2024 |
| 9 Apr 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 3 May 2024 |
| 27 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 28 Feb 2024 |
| 27 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Feb 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 31 Mar 2025 | Fine | $14,905 | |
| 5 Feb 2025 | Fine | $197,905 | |
| 14 May 2024 | Fine | $157,160 | |
| 27 Feb 2024 | Fine | $15,092 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 49.7%, RNs 57.7%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.7% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.2% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 1748 Highland Avenue Operator Llc. Chain: Next Step Healthcare (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Next Step Ma Master Subtenant, LLC | 5% or greater direct ownership interest | 100% | 12/01/2017 |
| Next Step Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2017 |
| Next Step Healthcare LLC | Adp of the snf | NOT APPLICABLE | 04/02/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bristol County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of Attleboro | Attleboro | 123 | 5 | 5 | 3 | 11 | 8.9 | — | 23 Sep 2025 |
| Our Ladys Haven of Fairhaven Inc | Fairhaven | 117 | 5 | 4 | 5 | 19 | 16.2 | — | 14 Nov 2025 |
| Sacred Heart Nursing Home | New Bedford | 217 | 5 | 4 | 5 | 19 | 8.8 | — | 13 Aug 2025 |
| Alden Court Nursing Care & Rehabilitation Center | Fairhaven | 142 | 4 | 4 | 3 | 11 | 7.7 | — | 11 Jun 2025 |
| Clifton Rehabilitation Nursing Center | Somerset | 142 | 4 | 4 | 4 | 27 | 19.0 | — | 14 Apr 2026 |
| Life Care Center of Raynham | Raynham | 154 | 4 | 4 | 3 | 18 | 11.7 | — | 7 Jan 2025 |
| Madonna Manor Nursing Home | North Attleboro | 129 | 4 | 3 | 5 | 29 | 22.5 | $43K | 11 Sep 2025 |
| Mill Brook Rehabilitation and Healthcare Center | Fall River | 152 | 4 | 3 | 2 | 43 | 28.3 | — | 28 Aug 2025 |
All 28 facilities in Bristol County
Questions and answers
How many deficiencies has Fall River Healthcare been cited for?
54 health deficiencies across the three most recent survey cycles, 10 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Fall River Healthcare been fined?
Yes. CMS lists fines totalling $385K in the period covered.
How does staffing at Fall River Healthcare compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Fall River Healthcare?
It is part of the Next Step Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Next Step Ma Master Subtenant, LLC and Next Step Healthcare LLC. Individual owners and managers are not listed on this site.
When was Fall River Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 29 Jun 2026; the most recent standard health survey was 22 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.