Massachusetts › Franklin County › Greenfield
Regalcare At Greenfield
95 Laurel Street, Greenfield, MA 01301
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Regalcare At Greenfield, in Greenfield, Massachusetts, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Regalcare chain.
CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 2 and quality measures 3.
Inspectors recorded 18 health deficiencies across the three most recent survey cycles (4, 8, 6 by cycle, most recent first), none at the actual-harm level. That is 15.0 per 100 beds, fewer than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 39.5%.
Compared with county, state and nation
| Measure | This facility | Franklin Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 18 | 43 | 27 | 28.7 |
| Citations per 100 beds | 15.0 | 38.2 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 3.7 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 39.5% | 50.7% | 37.7% | 45.8% |
| Fines listed | $0 | $5,541 | $0 | — |
County and state figures are medians across facilities (3 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Jan 2025, 21 Nov 2023.
Severity mix: D ×12 E ×2 F ×1 B ×1 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Feb 2025 |
| 28 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 21 Feb 2025 |
| 28 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Feb 2025 |
| 28 Jan 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | C | Standard survey | 27 Feb 2025 |
| 4 Dec 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 10 Dec 2024 |
| 4 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Dec 2024 |
| 21 Nov 2023 | F0926 | Have policies on smoking. | F | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Dec 2023 |
| 21 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 19 Dec 2023 |
| 8 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Dec 2023 |
| 2 May 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Jul 2022 |
| 2 May 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Jul 2022 |
| 2 May 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Jul 2022 |
| 2 May 2022 | F0732 | Post nurse staffing information every day. | C | Standard survey | 1 Jul 2022 |
| 2 May 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 1 Jul 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 39.5%, RNs 42.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.2% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.2% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Rc Greenfield Llc. Chain: Regalcare (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rc Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 09/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Franklin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Poet'S Seat Healthcare Center | Greenfield | 63 | 3 | 3 | 1 | 43 | 68.3 | $6K | 28 May 2025 |
| Charlene Manor Extended Care Facility | Greenfield | 123 | 2 | 2 | 3 | 47 | 38.2 | $128K | 26 Feb 2026 |
All 3 facilities in Franklin County
Questions and answers
How many deficiencies has Regalcare At Greenfield been cited for?
18 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Regalcare At Greenfield been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Regalcare At Greenfield compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Regalcare At Greenfield?
It is part of the Regalcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rc Opco Holdco LLC. Individual owners and managers are not listed on this site.
When was Regalcare At Greenfield last inspected?
The most recent survey or investigation in the CMS record is dated 28 Jan 2025; the most recent standard health survey was 28 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.