Oregon › Lane County › Florence
Regency Florence
1951 E. 21st Street, Florence, OR 97439
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 72 beds, Regency Florence serves Florence in Lane County, Oregon and has taken Medicare and Medicaid residents since 1979.
CMS gives it 4 of 5 stars overall, above the Oregon median of 3; the health inspection rating is 4, staffing 4 and quality measures 2.
Inspectors recorded 30 health deficiencies across the three most recent survey cycles (3, 12, 15 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 41.7 per 100 beds, about the same as the state median of 40.0.
CMS lists 1 penalty in the period covered: fines totalling $7K.
Reported nurse staffing is 5.1 hours per resident per day (0.7 RN), close to the Oregon median of 5.0; nursing staff turnover is 51.4%.
Compared with county, state and nation
| Measure | This facility | Lane Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 30 | 43 | 32 | 28.7 |
| Citations per 100 beds | 41.7 | 50.0 | 40.0 | 26.8 |
| Total nurse hours per resident day | 5.1 | 4.9 | 5.0 | 3.9 |
| RN hours per resident day | 0.7 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 51.4% | 47.0% | 45.9% | 45.8% |
| Fines listed | $7,443 | $7,443 | $4,194 | — |
County and state figures are medians across facilities (13 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Apr 2026, 6 Dec 2024.
Severity mix: G ×1 D ×24 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 May 2026 |
| 24 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 May 2026 |
| 24 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 May 2026 |
| 26 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Apr 2025 |
| 6 Dec 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Jan 2025 |
| 6 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 14 Jan 2025 |
| 6 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 Jan 2025 |
| 6 Dec 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 14 Jan 2025 |
| 6 Dec 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 14 Jan 2025 |
| 24 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 14 May 2024 |
| 7 Nov 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 28 Nov 2023 |
| 9 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 28 Nov 2023 |
| 25 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 21 Sep 2023 |
| 25 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Jun 2023 |
| 25 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Sep 2023 |
| 25 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 21 Sep 2023 |
| 25 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Aug 2023 | Fine | $7,443 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 51.4%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.5% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 39.3% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.5% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.0% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Regency Florence, Llc. Chain: Regency Pacific Management (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Peacehealth | Operational/managerial control | NOT APPLICABLE | 01/01/2005 |
| Regency Pacific Management LLC | Operational/managerial control | NOT APPLICABLE | 04/01/2010 |
| Omnicare LLC | Adp of the snf | NOT APPLICABLE | 09/01/2013 |
| Peacehealth | Adp of the snf | NOT APPLICABLE | 08/19/2025 |
| Regency Pacific Management LLC | Adp of the snf | NOT APPLICABLE | 08/26/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lane County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Creekside Health and Rehabilitation of Cascadia | Eugene | 87 | 5 | 4 | 4 | 9 | 10.3 | — | 22 May 2026 |
| Avamere Rehabilitation of Junction City | Junction City | 53 | 4 | 3 | 4 | 35 | 66.0 | $9K | 8 Dec 2025 |
| Cascade Manor | Eugene | 32 | 4 | 4 | 4 | 16 | 50.0 | $10K | 23 Apr 2026 |
| Marquis Springfield | Springfield | 136 | 4 | 3 | 5 | 33 | 24.3 | — | 5 Jan 2026 |
| Cottage Grove Post Acute | Cottage Grove | 80 | 3 | 3 | 4 | 26 | 32.5 | $21K | 27 Jun 2025 |
| Hillside Heights Rehabilitation Center | Eugene | 83 | 3 | 3 | 4 | 43 | 51.8 | — | 8 Apr 2026 |
| Avamere Riverpark of Eugene | Eugene | 119 | 2 | 2 | 4 | 47 | 39.5 | — | 2 Mar 2026 |
| Creswell Post Acute | Creswell | 76 | 2 | 2 | 4 | 50 | 65.8 | — | 30 Jan 2026 |
All 13 facilities in Lane County
Questions and answers
How many deficiencies has Regency Florence been cited for?
30 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has Regency Florence been fined?
Yes. CMS lists fines totalling $7K in the period covered.
How does staffing at Regency Florence compare?
Reported total nurse staffing is 5.1 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates Regency Florence?
It is part of the Regency Pacific Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Peacehealth and Regency Pacific Management LLC. Individual owners and managers are not listed on this site.
When was Regency Florence last inspected?
The most recent survey or investigation in the CMS record is dated 24 Apr 2026; the most recent standard health survey was 24 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.