Elder Care Record

Oregon › Lane County › Eugene

Valley West Health Care Center

2300 Warren Street, Eugene, OR 97405

CCN 385120 · For-profit, corporation · 121 certified beds · chain Life Care Centers Of America

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 121 beds, Valley West Health Care Center serves Eugene in Lane County, Oregon and has taken Medicare and Medicaid residents since 1972.

CMS gives it 2 of 5 stars overall, below the Oregon median of 3; the health inspection rating is 2, staffing 4 and quality measures 4.

Inspectors recorded 56 health deficiencies across the three most recent survey cycles (8, 20, 28 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 46.3 per 100 beds, about the same as the state median of 40.0.

CMS lists 1 penalty in the period covered: fines totalling $3K.

Reported nurse staffing is 4.4 hours per resident per day (0.4 RN), close to the Oregon median of 5.0; nursing staff turnover is 34.9%.

56health deficiencies, 3 survey cycles2 at actual harm or worse
$3Kfines listed by CMS1 penalty in period
4.4nurse hours per resident per daystate median 5.0
63%occupancy (residents ÷ beds)77 residents a day

Compared with county, state and nation

MeasureThis facilityLane Co. medianOregon medianUS average
Overall star rating2333.0
Health citations, 3 cycles56433228.7
Citations per 100 beds46.350.040.026.8
Total nurse hours per resident day4.44.95.03.9
RN hours per resident day0.40.50.60.7
Nursing staff turnover34.9%47.0%45.9%45.8%
Fines listed$3,145$7,443$4,194—

County and state figures are medians across facilities (13 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 220
Cycle 328

Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 May 2025, 9 Feb 2024.

Severity mix: J ×1 G ×1 D ×38 E ×14 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Jun 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Jun 2025
23 May 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey21 Oct 2024
23 May 2025F0880Provide and implement an infection prevention and control program.EStandard survey1 Jul 2025
23 May 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EComplaint investigation1 Jul 2025
23 May 2025F0637Assess the resident when there is a significant change in conditionDStandard survey1 Jul 2025
23 May 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey1 Jul 2025
23 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey1 Jul 2025
23 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation1 Jul 2025
23 May 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey1 Jul 2025
9 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey28 Mar 2024
9 Feb 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey28 Mar 2024
9 Feb 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation28 Mar 2024
9 Feb 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation28 Mar 2024
9 Feb 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EComplaint investigation28 Mar 2024
9 Feb 2024F0880Provide and implement an infection prevention and control program.EStandard survey28 Mar 2024
9 Feb 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation28 Mar 2024
9 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation28 Mar 2024
9 Feb 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation28 Mar 2024
9 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation28 Mar 2024
9 Feb 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey14 Jun 2024
9 Feb 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey28 Mar 2024
9 Feb 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint investigation28 Mar 2024
9 Feb 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation12 Jul 2024
9 Feb 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey28 Mar 2024
9 Feb 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey28 Mar 2024
9 Feb 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation28 Mar 2024
9 Feb 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey28 Mar 2024
9 Feb 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation12 Jul 2024
7 Dec 2022F0760Ensure that residents are free from significant medication errors.JStandard survey11 Jan 2023
7 Dec 2022F0692Provide enough food/fluids to maintain a resident's health.GStandard survey11 Jan 2023
7 Dec 2022F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey28 Feb 2023
7 Dec 2022F0732Post nurse staffing information every day.FStandard survey28 Feb 2023
7 Dec 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey11 Jan 2023
7 Dec 2022F0730Observe each nurse aide's job performance and give regular training.EStandard survey11 Jan 2023
7 Dec 2022F0759Ensure medication error rates are not 5 percent or greater.EStandard survey11 Jan 2023
7 Dec 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey11 Jan 2023
7 Dec 2022F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey11 Jan 2023
7 Dec 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey11 Jan 2023
7 Dec 2022F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard survey11 Jan 2023
7 Dec 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey11 Jan 2023
7 Dec 2022F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey28 Feb 2023
7 Dec 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey11 Jan 2023
7 Dec 2022F0610Respond appropriately to all alleged violations.DStandard survey11 Jan 2023
7 Dec 2022F0641Ensure each resident receives an accurate assessment.DStandard survey11 Jan 2023
7 Dec 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 Jan 2023
7 Dec 2022F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey11 Jan 2023
7 Dec 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey11 Jan 2023
7 Dec 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey11 Jan 2023
7 Dec 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey11 Jan 2023
7 Dec 2022F0687Provide appropriate foot care.DStandard survey11 Jan 2023
7 Dec 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey11 Jan 2023
7 Dec 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey28 Feb 2023
7 Dec 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey11 Jan 2023
7 Dec 2022F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey11 Jan 2023
7 Dec 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey11 Jan 2023
7 Dec 2022F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey11 Jan 2023

Penalties

DateTypeAmountDetail
11 Sep 2023Fine$3,145

Staffing

Total nursing4.41 h
Nurse aides2.89 h
LPN1.11 h
RN0.42 h
Weekend total3.97 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 34.9%, RNs 71.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityOregon medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay6.6%14.7%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.2%0.7%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.3%2.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.3%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.2%19.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.4%5.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.6%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Valley West Operations Llc. Chain: Life Care Centers Of America (194 facilities).

OrganisationRole in the CMS recordInterestSince
Life Care Centers of America, Inc.Operational/managerial controlNOT APPLICABLE08/24/2015
Life Care Centers of America, Inc.Adp of the snfNOT APPLICABLE09/26/2012

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lane County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Creekside Health and Rehabilitation of CascadiaEugene87544910.3—22 May 2026
Avamere Rehabilitation of Junction CityJunction City534343566.0$9K8 Dec 2025
Cascade ManorEugene324441650.0$10K23 Apr 2026
Marquis SpringfieldSpringfield1364353324.3—5 Jan 2026
Regency FlorenceFlorence724443041.7$7K24 Apr 2026
Cottage Grove Post AcuteCottage Grove803342632.5$21K27 Jun 2025
Hillside Heights Rehabilitation CenterEugene833344351.8—8 Apr 2026
Avamere Riverpark of EugeneEugene1192244739.5—2 Mar 2026

All 13 facilities in Lane County

Questions and answers

How many deficiencies has Valley West Health Care Center been cited for?

56 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.

Has Valley West Health Care Center been fined?

Yes. CMS lists fines totalling $3K in the period covered.

How does staffing at Valley West Health Care Center compare?

Reported total nurse staffing is 4.4 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.

Who operates Valley West Health Care Center?

It is part of the Life Care Centers Of America chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Life Care Centers of America, Inc.. Individual owners and managers are not listed on this site.

When was Valley West Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 25 Jun 2025; the most recent standard health survey was 23 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.