Oregon › Lane County › Eugene
Hillside Heights Rehabilitation Center
1201 Mclean Blvd., Eugene, OR 97405
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillside Heights Rehabilitation Center is a For-profit, limited liability company nursing home in Eugene, Oregon, certified for 83 beds and caring for about 57 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Oregon median; the health inspection rating is 3, staffing 4 and quality measures 3.
Inspectors recorded 43 health deficiencies across the three most recent survey cycles (13, 11, 19 by cycle, most recent first), none at the actual-harm level. That is 51.8 per 100 beds, more than the state median of 40.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.7 hours per resident per day (0.5 RN), close to the Oregon median of 5.0; nursing staff turnover is 51.8%.
Compared with county, state and nation
| Measure | This facility | Lane Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 43 | 43 | 32 | 28.7 |
| Citations per 100 beds | 51.8 | 50.0 | 40.0 | 26.8 |
| Total nurse hours per resident day | 4.7 | 4.9 | 5.0 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 51.8% | 47.0% | 45.9% | 45.8% |
| Fines listed | $0 | $7,443 | $4,194 | — |
County and state figures are medians across facilities (13 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jan 2026, 30 Aug 2024.
Severity mix: D ×31 E ×9 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 May 2026 |
| 8 Apr 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 25 May 2026 |
| 30 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 20 Mar 2026 |
| 30 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Mar 2026 |
| 5 Dec 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Jan 2026 |
| 5 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Jan 2026 |
| 5 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 19 Jan 2026 |
| 5 Dec 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 19 Jan 2026 |
| 30 Aug 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | F | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 15 Oct 2024 |
| 30 Aug 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Oct 2024 |
| 30 Aug 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 15 Oct 2024 |
| 7 Dec 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 16 Jan 2024 |
| 7 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 16 Jan 2024 |
| 24 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 9 May 2023 |
| 24 Mar 2023 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 9 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 51.8%, RNs 55.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.1% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.2% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.8% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.7% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.0% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: College Hill Rehab Center Llc. Chain: Volare Health (16 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pac 12 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 03/01/2023 |
| Knox Healthcare Pac 12 Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| Pac 12 Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| Pac 12 Pinnacle Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| College Hill Propco LLC | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2023 |
| Volare Health LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| College Hill Propco LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Pac 12 Holdings LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Pac 12 Pinnacle Holdco LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Volare Health LLC | Adp of the snf | NOT APPLICABLE | 08/18/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lane County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Creekside Health and Rehabilitation of Cascadia | Eugene | 87 | 5 | 4 | 4 | 9 | 10.3 | — | 22 May 2026 |
| Avamere Rehabilitation of Junction City | Junction City | 53 | 4 | 3 | 4 | 35 | 66.0 | $9K | 8 Dec 2025 |
| Cascade Manor | Eugene | 32 | 4 | 4 | 4 | 16 | 50.0 | $10K | 23 Apr 2026 |
| Marquis Springfield | Springfield | 136 | 4 | 3 | 5 | 33 | 24.3 | — | 5 Jan 2026 |
| Regency Florence | Florence | 72 | 4 | 4 | 4 | 30 | 41.7 | $7K | 24 Apr 2026 |
| Cottage Grove Post Acute | Cottage Grove | 80 | 3 | 3 | 4 | 26 | 32.5 | $21K | 27 Jun 2025 |
| Avamere Riverpark of Eugene | Eugene | 119 | 2 | 2 | 4 | 47 | 39.5 | — | 2 Mar 2026 |
| Creswell Post Acute | Creswell | 76 | 2 | 2 | 4 | 50 | 65.8 | — | 30 Jan 2026 |
All 13 facilities in Lane County
Questions and answers
How many deficiencies has Hillside Heights Rehabilitation Center been cited for?
43 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has Hillside Heights Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hillside Heights Rehabilitation Center compare?
Reported total nurse staffing is 4.7 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates Hillside Heights Rehabilitation Center?
It is part of the Volare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pac 12 Opco Holdco LLC, Knox Healthcare Pac 12 Holdings LLC and Pac 12 Holdings LLC. Individual owners and managers are not listed on this site.
When was Hillside Heights Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 30 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.