Oregon › Lane County › Eugene
South Hills Rehabilitation Center
1166 E. 28th Avenue, Eugene, OR 97403
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
South Hills Rehabilitation Center, in Eugene, Oregon, is certified for 110 beds under for-profit, limited liability company ownership and belongs to the Volare Health chain.
CMS gives it 1 of 5 stars overall, below the Oregon median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.
Inspectors recorded 66 health deficiencies across the three most recent survey cycles (17, 41, 8 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 60.0 per 100 beds, more than the state median of 40.0.
CMS lists 3 penalties in the period covered: fines totalling $166K.
Reported nurse staffing is 4.7 hours per resident per day (0.5 RN), close to the Oregon median of 5.0; nursing staff turnover is 67.5%.
CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Lane Co. median | Oregon median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 66 | 43 | 32 | 28.7 |
| Citations per 100 beds | 60.0 | 50.0 | 40.0 | 26.8 |
| Total nurse hours per resident day | 4.7 | 4.9 | 5.0 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 67.5% | 47.0% | 45.9% | 45.8% |
| Fines listed | $165,996 | $7,443 | $4,194 | — |
County and state figures are medians across facilities (13 in the county, 128 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oregon average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Aug 2025, 22 Mar 2024.
Severity mix: L ×1 G ×1 D ×47 E ×17
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 2 Jun 2026 |
| 13 Apr 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 2 Jun 2026 |
| 13 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 Jun 2026 |
| 9 Feb 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 24 Mar 2026 |
| 9 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Jan 2026 |
| 9 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 5 Jan 2026 |
| 11 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | L | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 Sep 2025 |
| 11 Aug 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 29 Sep 2025 |
| 16 Oct 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0732 | Post nurse staffing information every day. | E | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Dec 2024 |
| 16 Oct 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 5 Dec 2024 |
| 22 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 22 Jun 2024 |
| 22 Mar 2024 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | E | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 22 Jun 2024 |
| 22 Mar 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 22 Jun 2024 |
| 22 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0776 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 8 May 2024 |
| 22 Mar 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 8 May 2024 |
| 22 Mar 2024 | F0881 | Implement a program that monitors antibiotic use. | D | Complaint investigation | 8 May 2024 |
| 5 Apr 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 21 May 2019 |
| 5 Apr 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 May 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 15 Jul 2026 | Fine | $57,888 | |
| 9 Feb 2026 | Fine | $28,870 | |
| 11 Aug 2025 | Fine | $79,238 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oregon average. Turnover: nursing staff 67.5%, RNs 92.3%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oregon median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.1% | 14.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.7% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 2.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 29.5% | 19.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.6% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.5% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Camas Ridge Rehabilitation Center Llc. Chain: Volare Health (16 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pac 12 Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 03/01/2023 |
| Knox Healthcare Pac 12 Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| Pac 12 Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| Pac 12 Pinnacle Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 03/01/2023 |
| Camas Ridge Propco LLC | 5% or greater mortgage interest | NOT APPLICABLE | 03/01/2023 |
| Volare Health LLC | Operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| Camas Ridge Propco LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Pac 12 Holdings LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Pac 12 Pinnacle Holdco LLC | Adp of the snf | NOT APPLICABLE | 03/01/2023 |
| Volare Health LLC | Adp of the snf | NOT APPLICABLE | 08/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lane County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Creekside Health and Rehabilitation of Cascadia | Eugene | 87 | 5 | 4 | 4 | 9 | 10.3 | — | 22 May 2026 |
| Avamere Rehabilitation of Junction City | Junction City | 53 | 4 | 3 | 4 | 35 | 66.0 | $9K | 8 Dec 2025 |
| Cascade Manor | Eugene | 32 | 4 | 4 | 4 | 16 | 50.0 | $10K | 23 Apr 2026 |
| Marquis Springfield | Springfield | 136 | 4 | 3 | 5 | 33 | 24.3 | — | 5 Jan 2026 |
| Regency Florence | Florence | 72 | 4 | 4 | 4 | 30 | 41.7 | $7K | 24 Apr 2026 |
| Cottage Grove Post Acute | Cottage Grove | 80 | 3 | 3 | 4 | 26 | 32.5 | $21K | 27 Jun 2025 |
| Hillside Heights Rehabilitation Center | Eugene | 83 | 3 | 3 | 4 | 43 | 51.8 | — | 8 Apr 2026 |
| Avamere Riverpark of Eugene | Eugene | 119 | 2 | 2 | 4 | 47 | 39.5 | — | 2 Mar 2026 |
All 13 facilities in Lane County
Questions and answers
How many deficiencies has South Hills Rehabilitation Center been cited for?
66 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oregon median is 32 per facility.
Has South Hills Rehabilitation Center been fined?
Yes. CMS lists fines totalling $166K in the period covered.
How does staffing at South Hills Rehabilitation Center compare?
Reported total nurse staffing is 4.7 hours per resident per day against a Oregon median of 5.0 and a national average of 3.9.
Who operates South Hills Rehabilitation Center?
It is part of the Volare Health chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pac 12 Opco Holdco LLC, Knox Healthcare Pac 12 Holdings LLC and Pac 12 Holdings LLC. Individual owners and managers are not listed on this site.
When was South Hills Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 13 Apr 2026; the most recent standard health survey was 11 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.