Arizona › Maricopa County › Phoenix
Resolve Harmony Center, LLC
2211 East Southern Avenue, Phoenix, AZ 85040
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 115 beds, Resolve Harmony Center, LLC serves Phoenix in Maricopa County, Arizona and has taken Medicare and Medicaid residents since 1991.
CMS gives it 1 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (11, 24, 9 by cycle, most recent first), none at the actual-harm level. That is 38.3 per 100 beds, more than the state median of 18.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.3 RN), close to the Arizona median of 3.8.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Maricopa Co. median | Arizona median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 44 | 16 | 20 | 28.7 |
| Citations per 100 beds | 38.3 | 14.3 | 18.4 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | — | 45.3% | 46.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2026, 13 Dec 2024.
Severity mix: D ×31 E ×13
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Jun 2026 |
| 27 Apr 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 21 May 2026 |
| 13 Mar 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 28 Apr 2026 |
| 13 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 28 Apr 2026 |
| 13 Mar 2026 | F0926 | Have policies on smoking. | E | Standard survey | 28 Apr 2026 |
| 13 Mar 2026 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 28 Apr 2026 |
| 13 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Apr 2026 |
| 13 Mar 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 28 Apr 2026 |
| 13 Mar 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Apr 2026 |
| 12 Feb 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 27 Feb 2026 |
| 19 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Nov 2025 |
| 18 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 8 Sep 2025 |
| 18 Jul 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 8 Sep 2025 |
| 18 Jul 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 8 Sep 2025 |
| 18 Jul 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 8 Sep 2025 |
| 3 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 6 Sep 2025 |
| 3 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Sep 2025 |
| 14 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Jun 2025 |
| 2 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Jan 2025 |
| 13 Dec 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0732 | Post nurse staffing information every day. | E | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 31 Dec 2024 |
| 13 Dec 2024 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | D | Standard survey | 31 Dec 2024 |
| 22 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 Aug 2024 |
| 17 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0732 | Post nurse staffing information every day. | D | Standard survey | 22 May 2023 |
| 17 Feb 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 22 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff —, RNs —; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arizona median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.6% | 8.8% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 5.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.0% | 1.7% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.1% | 11.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.2% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.2% | 7.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Resolve Harmony Center, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pbm SNF Holdings LLC | 5% or greater direct ownership interest | 40% | 10/01/2025 |
| Real Sg LLC | 5% or greater direct ownership interest | 20% | 10/01/2025 |
| Resolve Solutions LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2025 |
| Fuel Healthcare Property LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Resolve Solutions LLC | Adp of the snf | NOT APPLICABLE | 01/12/2026 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Maricopa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Acacia Health Center | Phoenix | 78 | 5 | 5 | 5 | 3 | 3.8 | — | 24 Dec 2025 |
| Advance Health Care of Scottsdale | Scottsdale | 38 | 5 | 4 | 4 | 9 | 23.7 | — | 17 Sep 2025 |
| Advanced Health Care of Glendale | Glendale | 54 | 5 | 4 | 4 | 9 | 16.7 | — | 18 Jun 2026 |
| Advanced Healthcare of Mesa | Mesa | 38 | 5 | 5 | 4 | 8 | 21.1 | — | 5 Sep 2025 |
| Alta Mesa Health and Rehabilitation | Mesa | 70 | 5 | 5 | 2 | 6 | 8.6 | — | 20 Nov 2024 |
| Archstone Care Center | Chandler | 120 | 5 | 4 | 3 | 12 | 10.0 | — | 16 Jan 2026 |
| Az - Rio Vista Post Acute and Rehabilitation | Peoria | 150 | 5 | 4 | 3 | 12 | 8.0 | — | 7 May 2025 |
| Boswell Transitional Care of Cascadia | Sun City | 115 | 5 | 4 | 2 | 10 | 8.7 | — | 9 May 2025 |
All 77 facilities in Maricopa County
Questions and answers
How many deficiencies has Resolve Harmony Center, LLC been cited for?
44 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.
Has Resolve Harmony Center, LLC been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Resolve Harmony Center, LLC compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.
Who operates Resolve Harmony Center, LLC?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pbm SNF Holdings LLC, Real Sg LLC and Resolve Solutions LLC. Individual owners and managers are not listed on this site.
When was Resolve Harmony Center, LLC last inspected?
The most recent survey or investigation in the CMS record is dated 5 Jun 2026; the most recent standard health survey was 13 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.